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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful person to talk to by phone, and next-day delivery even though I paid for standard. I bought the R8 rollator, which seems well-designed and effective. Light, supportive, easy to fold up. L... See more

Rated 5 out of 5 stars

Perfect seat solution for showering or just sitting at sink. Folds up so real space saver. Absolutely delighted with this seat and the delivery was super quick. Query raised after placing order re VAT... See more

Rated 5 out of 5 stars

fast delivery, excellent tracking, received 2 x MK batteries, fitted them to stair lift, charged overnight,now working normally. only difference is original batteries were FR T2, and these are not. I... See more

Rated 5 out of 5 stars

Purchased the R8 rollator for my Mum. She loves it, and finds it very stable and manoeuvrable. Excellent for both inside and outside use. Allcare were extremely good. Very easy website to order from,... See more

Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Based in Whitby North Yorkshire we offer a range of mobility products. With over 24,000 positive feedback from our ebay store we are committed to providing quality products at the lowest possible prices without compromising on customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Great experience.

First time using allcare, but it won't be the last. After viewing the item on the website, making my choice, then placing my order, everything went according to plan. Delighted with the service I received, well done.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from this company on…

Excellent service from this company on the two occasions I have used them.
Helpful and friendly service, efficient delivery and great communications.
Recommended.
Purchase was a tilt kettle for my elderly mother.

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Superb after-sales support

I recently purchased a "Drive Devilbiss Enigma XS Aluminium wheelchair" from Allcare. The support I received from Colin at Allcare was tremendous - helping me to make an informed decision as to what the best product would be for my disabled wife.

It was delivered directly from the manufacturer within 24hrs, but the delivery company crushed the packing so badly that the box burst open at either end and one wheel was bent.The delivery guy ran off before I had any chance to reject the delivery.

None of this was the fault of Allcare - but the support I received to solve this problem was nothing short of wonderful. Within 24hrs, I had a new wheelchair delivered (by another courier) which was 100% OK.

I repacked the damaged wheelchair into the new packaging and phoned Allcare - who had already arranged a returns number. A courier will pick it up tomorrow.

In life, problems do arise. As irritating as they may be, it is how they are resolved that matters.

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Drive R8 Rollator

Excellent advice on phone, cheapest price on internet, next day delivery. Best of all my 90 year old mother loves it! Thank you!!

June 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Delighted with my online purchase. Arrived the next day and the email with tracking number gave me a one hour delivery slot.

June 29, 2019
Unprompted review
Rated 5 out of 5 stars

excellent tracking of order

fast delivery, excellent tracking, received 2 x MK batteries, fitted them to stair lift, charged overnight,now working normally. only difference is original batteries were FR T2, and these are not. I believe that FR stands for flame retardent, have not a clue what T2 means. much less expensive than having them fitted by call out.

June 19, 2019
Unprompted review

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