Overal they have a great system, fast shipping, fast working in the warehouse, great communication and good quality items. The only thing is sometimes the shipping is a little overprices. But that is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good!! I wasnt able to make payments since i had card problems and the way they fixed it was really nice, They literally put in a new payment chanell just for me to be able to make purchase❤️.
100/10 Website.
Great service with trusted agents.
Really recommend for people who want to buy things from china with ease.
Orderned glasses for my company, they all came in broken and scratched, I have contacted customer service multiple times, I have sent photos of the scratches and broken glasses and they refuse to give me a refund.

Reply from Allchinabuy
easy to use, fast delivery from other part world, lot of stuff and great quality
The logistics is too expensive, the operation is too slow, and I have been waiting for more than ten days but there is no result.

Reply from Allchinabuy
This was a horrible experience. First of all i had to pay double for everything after i paid full price already. I also got 7 items. And to top it all of i didn´t even get my items. I paid for the shipping but never got my items. Overall just a horrible experience dont recommend.

Reply from Allchinabuy
This is an honest review unlike all of the botted one, I ordered around 1.6 kg and had to pay 28$ when the estimator said 14-16, received my items 17 days later but qc came in quickly and costumer service was good.
Allchinabuy is a scam i ordered a month ago and the items are in warehouse and i cant even ship it out because there Are only risky shipping Lines and they wont give me a refund either

Reply from Allchinabuy
best agent in my opinion, the web its a bit weird but fast and with a lot of featurings!
They are not worth the effort.
2 weeks of continous problems and wrong attitudes from this agent.
1. They are very slow; takes one week just to confirm order and good luck if you have a conversation with them. If you wake up early you may get to 2 messages in one day.
2. They are either trying to scam you or they are simply dumb. I ordered 3 products from a seller I negotiated with, from 1688.com. I filled an order and payed the negotiated price, then 3 days later they request me to pay the difference of price because "it does not correspond with the price on the seller's page". After I told them what to do, they responded with "you still need to pay".
3. After reaching out for help, they made fun of me and refused to help.
4. I had another order. Frozen without reason also.
At the date of this review, nothing was solved. It is a complete circus and I will never use their services again. The arrogant responses you get after you politely request help are just unbelievable.
P.S. Their coupons apply only to orders over 350 RMB, which is about 53 dollars.
I wish I could say something good about them but nothing good happened since I opened an account to them.

Reply from Allchinabuy
Kinda fast in contrast of the other agents, customer service really great, if you search the clothes and sellers through spreadsheets and find trustable sellers you'll never get scammed
would recommend
THIS COMPANY DOUBLE CHARGES ITS CUSTOMERS. Take your business elsewhere.

Reply from Allchinabuy
Currently the best agent, it is a better alternative to cnfans, faster shipping, good communication, cheap shipping. I ordered 2 packages there, one came in 10 days to Poland, and the other only in a week!!! I highly recommed
package still not in the warehouse after 1 and a half weeks of purchase this site is not a trusted site turn to CNfans

Reply from Allchinabuy
This is the best shopping agent I have ever used. You can buy anything from China through the platform with a cheap price. Besides, it has the best service and cheapest shipping fee. You can always have a great using experience with a few payment. Recommend it to everyone who hasn't known or used the website.
im giving it a honest review i will go trought everything good and bad about it bust need to wait.
the payment went trought and now im waiting for the items to arive at my warehouse
if you dont need the items rn wait for me to see if its real and them givw it a try

Reply from Allchinabuy
Definitely don’t buy with this company. They take your money don’t send the good as for more money for postage won’t refund and insist on communicating with a Child !! I find very suspicious they know my child has mental health issue that they will email me asking for more information about the purchase and accept it from me but refuse to talk to me about the refund. I find this company to be very suspicious.

Reply from Allchinabuy
I think it's pretty good. The interface is refreshing and the functions are simple. It's very convenient to use and very user-friendly. The design is still very simple~~~
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.