Allél Reviews 104

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

At Bare Aesthetic it was not great the owner couldn’t do touch up for my treatment of Botox WICH in the first treatment I had. She told me no it was a mistake after had spent almost 3000 dollars. She... See more

Rated 1 out of 5 stars

These products are ridiculously expensive and the treatment plan - at least for me - had several steps and different products that needed to be purchased. I went with the first round of products for m... See more

Rated 1 out of 5 stars

I thought waiting Weeks to talk to someone to review the report and adding products to a cart was awful. I spent almost 40 minutes on the phone when I could have read the report myself. The report sho... See more

Company replied

Rated 1 out of 5 stars

I bought and used Allel products recommended to me by Sunny who called to advise me of my DNA skin results and what to add to my cart. I was supposed to receive a sunscreen, but received an ext... See more

Company details

  1. Cosmetics Industry

Information provided by various external sources

For the first time in a billion-dollar industry, ALLÉL provides a journey within to find your key drivers in aging. By taking the unique ALLÉL Power of Prediction® DNA test, your individual skin concerns are identified and matched with our dermatologic...


Contact info

  • Strandvägen 5B, 114 51, Stockholm, Sweden

  • allel.com

1.3

Bad

TrustScore 1.5 out of 5

104 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A Very lovely Skin expert called me to…

A Very lovely Skin expert called me to explain my DNA test results very thoroughly. He went into a lot of detail and really took his time to make sure I understood what he was explaining to me.
Allel products are quite unique to anything I've ever heard of and sound amazing. Cannot wait to try them.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you, so far so good

Thanks for the professional DNA report on my skin and the excellent consultation by Sunny. I did order my recommended products, now will see what the results happen to be once I start using them. So far so good, everything has been very professional so far.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

My consultation with Sivanna was…

My consultation with Sivanna was wonderful! She provided me with important information about my DNA results and how Allel is able to help with the needs of my aging skin. Sivanna was very pleasant to talk to and answered all my questions. I am excited to try out my new skin care routine and can't wait to see the results!!

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Totally convinced that the products are worth a try!

The ALLEL representative gave me a very good review of my DNA study and then introduced the products that would best compliment the results of the study. She also expressed ALLEL's concern for customer satisfaction and if there were any questions or issues that arose, customer service would be readily available to be of assistance.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, complete, organized, and informative. I trust the results and the science behind these products. Thank you.

August 20, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for the kind words Mary!

Rated 5 out of 5 stars

My DNA was received then an appointment…

My DNA was received then an appointment day and time was scheduled. I received a call from Sunny and we went over my DNA Analysis. It was very interesting. I agreed to purchase the one time per year with a four month commitment to try their products. Check back for my results

August 19, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for taking the time to write this excellent review.
We appreciate it, Kandi.

Rated 5 out of 5 stars

Excellent

Excellent! Very helpful. I just pray the product works!

August 17, 2020
Unprompted review
Allél logo

Reply from Allél

We will let the products speak for themself!
With results :}

Rated 5 out of 5 stars

Sunny did an excellent job at…

Sunny did an excellent job at explaining how your genetic testing works and how my results fits in to the skin products I need. Your company has been very professional and very responsive. I am so excited to use your products and hope I won't be disappointed due to the high cost. I know and appreciate the extras discounts you gave me but have never spent this much on skin care. But I do know aging is all about your genetics. All you have to do is look at your parents. Thank you!

August 12, 2020
Unprompted review
Allél logo

Reply from Allél

We appreciate your trust in us Pam!
Thank you for much.

Rated 5 out of 5 stars

Excellent products

Excellent products. Even though I am half a world away, Allel customer service was quick, personal, answered my questions with care. I saw immediate results. Returning customer.

August 7, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for the kind words, Leah!
We are delighted you have seen quick, impressive results using your bespoke ALLEL skincare ritual.
And we appreciate you being such a loyal customer of ours.
Without you and your alike, we wouldn't be where we are today.
Thank you!

Rated 4 out of 5 stars

All went well except I did not receive…

All went well except I did not receive my DNA Report. The email came but when I clicked on the file, it was empty.

July 28, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for your review, Jeanne.
We solved this issue with you, and it seems your report was ok, after all.
We are sorry for the confusion and have learned from our mistake.

Thank you very much for your patience!

Rated 5 out of 5 stars

Consultant is a true asset to Allel ...

The call started promptly at the scheduled time. The consultant was very knowledgeable about the products, friendly, thorough and open to questions. He was also not at all pushy in terms of selling product and willing to start with one item rather than the whole line. His confidence that I would see enough of a difference and want to purchase more actually makes me more positive about the product and what I can expect. I look forward to being impressed!

July 26, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for taking the time to review our Brand Susan,
We are delighted to see you are content with our service and products.
You are the reason we keep on pushing forward and improving daily!
Thank you!

Rated 5 out of 5 stars

Allel skin care is unique

Allel skin care takes things to the next level by identifying your unique needs with the DNA analysis. I’ve noticed improvements with tone, discoloration and sagging skin. In addition, the customer service is very good.

July 26, 2020
Unprompted review
Allél logo

Reply from Allél

WOW!
It warms the heart to see such lovely words.
Thank you Ann!

Rated 5 out of 5 stars

Clarity, respect, and interest

Of course, there is nothing I can say as to how effective these products will be. I just ordered them today. I made this large investment, which requires nearly two months of my widow's pension, as a last ditch attempt to save my skin. If this doesn't help where everything else has failed, that will be the end of my quest.

What I can say is that the representative laid everything out for me in an easy to understand presentation. He was professional. He was a good listener. I think he would have answered any questions I asked. I wish everyone good luck in these unprecedented times. Be safe. Be well. Be beautiful.

July 21, 2020
Unprompted review
Allél logo

Reply from Allél

Thank you for the leap of faith and trust in us, Ann.
We will not disappoint you!

Rated 5 out of 5 stars

Excellent information

Excellent information. All my worries about missing my collagen supplements are set aside: they are not what I need! Correctly nailed my sensitive skin and let me know I can still enjoy the occasional glass of red wine as my skin is less at risk for aging due to sugar. Good thing as stress is an aging factor for me!

July 20, 2020
Unprompted review
Allél logo

Reply from Allél

We are so happy to hear you found the information provided helpful!
Indeed, we all have misconceptions in many aspects of our life, some of which cost money!
We are excited to break this cycle concerning skincare and deliver real information to our customers.
Thank you!

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