The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When our water tank broke and we had a flood, we Googled “emergency plumber” and found All Home Repairs who arranged for Antony Abbott - AA Plumbing & Heating Ltd to come out. They charged us £180 as it was “out of hours” (it was Tuesday 21 April 2026 at 16:57). When “Tony” arrived, he drained our tank, capped it off, said tank was broken and we needed a new one. Said he’d price up and call “tomorrow” with a price. He did that and we were happy with price so he asked for half cost (£800) up front with another call out fee of £180. We paid by bank transfer and he emailed us an invoice. He said he’d come today (Friday 24 April 2026 at 8am) to install new tank. He never came!! We’ve tried all day to call on the number he gave (and on which he’d texted my husband from), but we either got answer phone or message to say call couldn’t connect. We emailed the address on his invoice - email bounced straight back. We phoned All Home Repairs 24/7 who assured us they’d used him “several times” and he was “reliable”. However, they couldn’t contact him on his mobile either. On the phone All Home said they a reputable company “on Trustpilot”. However, we wonder what checks All Home Repairs 24/7 conduct before sub-contracting the work out. We can only conclude that we have been victims of a scam, and consequently we have reported the matter to Action Fraud and our bank. We will see what happens.

Reply from All Home Repairs 24/7
Had a burst radiator and it needed replacing asap. The person on the phone (wish I could remember their name) was super helpful, polite and patient as I had a bad phone line and had to keep asking them to repeat themselves. I had a plumber sent out to me very promptly (I remember his name, it was Victor) the plumber was courteous, friendly and did a wonderful job and all in all it cost about a third of the price that another company quoted me.
Couldn't be happier, going on my experience I highly recommend these guys.

Reply from All Home Repairs 24/7
The on site team Daisy was excellent polite and efficient had major leak coming through ceiling it was carried out within a hour Daisy followed up the next day to make sure everything was okay

Reply from All Home Repairs 24/7
Rang All Home Repairs as the cloakroom toilet was backing up due to a 'bloo loo' style plastic holder having fallen off the rim and flushed into the toilet. Registered an online enquiry and received a call back easily within 1 minute. Liam and his workmate from Jones Plumbing and Drainage arrived the next morning as agreed, removed the toilet to access the wastewater pipework, cleared the offending plastic holder to relieve the blockage and reinstalled the toilet all well within the q hour minimum charge. Excellent job, professional company with the knowledge and all the correct tools. I have no hesitation recommending AHR as a reliable contact for home repairs and particularly Jones Plumbing and Drainage. Liam's van has a cracking registration number too. Very apt 😂 Made me laugh.

Reply from All Home Repairs 24/7
Very happy wih the service. Plumber was reliable and did a great job.

Reply from All Home Repairs 24/7
Really prompt emergency service after my shower started to leak . A lovely plumber arrived , determined the shower had actually given up the ghost . Showed me all the parts that were broken , explained what had happened and why I needed a new shower . Capped the leak off until shower can be replaced, and left my bathroom spotless. All in all great service 👍 .

Reply from All Home Repairs 24/7
Very helpful young lady on the phone Thursday morning when I made the call and again this morning Friday 24th April checking we we were happy with the service and if there was anything else we needed.

Reply from All Home Repairs 24/7
I rang All Home Repairs 24/7 for a leak in my bathroom. I was really panicking. The plumbers came to me a couple of hours later. Alex spoke to me, explained the price to me. He then rang me back to say turn off the stopcock to save anymore water leaking through. Liam and his mate came, sorted the problem for me, even fixed my loose tap in my sink while they were here. Great service, friendly, so professional, came very quickly. Not overpriced at all. I would definitely recommend, so impressed l would highly recommend, plus their work is guaranteed too.

Reply from All Home Repairs 24/7
Fast service when I needed an emergency plumber. Lady on the phone was very calm and efficient. James the plumber came within 1/2 to help.overall very happy

Reply from All Home Repairs 24/7
Would recommend this company to anyone My call was with rudy who sorted everything for me to get me an engineer and he was brilliant very quick and helpful reassured me that its going to get sorted which was a massive help as I was in a panic
And the engineer who came out Aamir was so polite kind and helpful talked us through what was wrong and what could be the cause I couldnt be happier with the service Very quick to get hear and got the job done so thank you very much 10/10 😀

Reply from All Home Repairs 24/7
The response to my online enquiry was extremely quick and the process and costs were clearly explained to me. A plumber was identified and he quickly responded and we agreed a time for the repair. He turned up exactly on time and fixed my problem. Throughout the process the operator, Holly, was very professional and helpful. I would have awarded 5 stars but reduced the rating because of the high call out charge. Overall I was impressed with the efficiency of the service.

Reply from All Home Repairs 24/7
My request for a repair to my toilet system was quickly responded . Alfie, the technician was very helpful and seems to have done a good job. Missing a star is due to the overall expense but with the difficulty of getting an independent plumber I suppose it is to be expected

Reply from All Home Repairs 24/7
Had a major leak coming through the ceiling.
Liam and his colleague attended within the hour and sorted the problem.
Liam’s writing a report for the home insurance to support my claim and helped me source a plasterer for patching up the damage. Would recommend using the company.

Reply from All Home Repairs 24/7
We called around 7pm as toilet seat was detached from the mains. They asked us to pay a call out fee of £80 and said that the plumber will come to us very soon in an hour or so. After paying, they ask us to upload a photo. Then they called back saying that they will not be able to come and fix it. At first they said maybe come in the morning then they said they will not able to come to fix it at all. When asked about how are they going to refund the call out charge, they said it would be 3 days. They haven’t taken our bank details so not sure how are they going to refund us. We felt deceived saying they will come to see us after we pay the call out charge but they never did. Really bad experience from this company. They are just after taking money from you.
An update: 23/04/26
£80 call out charge was refunded.
They also offered 50% to get work done but we have declined as work was already done by someone else.

Reply from All Home Repairs 24/7
After being left by another company for 5 days without heating or hot water I called this company and spoke with Ben who was a breath of fresh air. Within an hour he had sorted someone to come out (on a Saturday aswell) and a few hours later the boiler guy was here. Ash was absolutely amazing and got the job done in less than hour. Amazing service, could not recommend them enough

Reply from All Home Repairs 24/7
Alex and Peter were both very helpful thanks. Toilet quickly sorted cheers

Reply from All Home Repairs 24/7
Quick response . Courteous and helpful . Checked all my details efficiently. Made follow-up call to check job had been done properly .

Reply from All Home Repairs 24/7
Don't use this company, absolute scam. I thought they were a genuine firm but they are basically a 'middleman' who arrange for a firm/contractor to call you to do the repair. I was charged £180 by them for a gas engineer to call me and then charged a further £180 for the call out😡. It transpired a fuse spare had been accidentally turned off for the boiler, so a flick of the swith and £360 bill. Absolutely scandalous. I sent a WhatsApp to the company complaining but did not get a response!! My advice is avoid and call a trades person directly or use a site like checkatrade, and save yourself an extortionate admin fee. Wish I had😡.

Reply from All Home Repairs 24/7
Very good service. Technician attended within time frame and to good standard. The downside is that you pay twice as much as going to tradesman direct. They didn't make this clear until quite a way into the call and by then you feel committed (and desperate, as was a sewage problem).

Reply from All Home Repairs 24/7
Excellent service from Sam on the phone & Tom in person…..
On the phone Sam had a very clear voice & explained the cost simply….
In person Tom arrived & cleared the blocked drain, he even cleaned up the mess I had made trying to unblock it myself.
Highly recommend both.

Reply from All Home Repairs 24/7
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.