All Home Repairs 24/7 Reviews 896

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the quick response times and the helpful, knowledgeable engineers who resolve issues promptly and effectively. Reviewers frequently mention the positive attitude and clear communication from both phone support and on-site technicians, making the overall experience stress-free and reassuring. However, some customers noted issues with contact and communication, experiencing unreturned calls or messages and difficulty reaching anyone to resolve problems. A few other people also felt that the pricing was high, particularly for emergency call-outs or for services that acted as a middleman, and some experienced situations where the problem was not fully resolved or the service was not provided as expected.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding costs competitive and... See more

Customer communications

People report ambiguous experiences with contact, with some customers expressing high satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more

Company replied

Rated 5 out of 5 stars

Polite & efficient phone staff, call answered quickly and efficiently. Engineer was late due to going to the wrong postcode but once arrived, he was knowledgeable, friendly and professional. He got... See more

Company replied

Rated 5 out of 5 stars

I contacted customer relations by phone and spoke to Nat. She was very professional and friendly and ensured that our electrical problem was dealt with that day. I was impressed with the way in which... See more

Company replied

Rated 5 out of 5 stars

Rang AHR for help with a blocked drain. Kept informed of progress by AHR. Drainage engineer arrived within 90minutes. Engineer diagnosed the problem as a collapsed pipe. Arranged to repair it two da... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

896 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Have we been scammed??

When our water tank broke and we had a flood, we Googled “emergency plumber” and found All Home Repairs who arranged for Antony Abbott - AA Plumbing & Heating Ltd to come out. They charged us £180 as it was “out of hours” (it was Tuesday 21 April 2026 at 16:57). When “Tony” arrived, he drained our tank, capped it off, said tank was broken and we needed a new one. Said he’d price up and call “tomorrow” with a price. He did that and we were happy with price so he asked for half cost (£800) up front with another call out fee of £180. We paid by bank transfer and he emailed us an invoice. He said he’d come today (Friday 24 April 2026 at 8am) to install new tank. He never came!! We’ve tried all day to call on the number he gave (and on which he’d texted my husband from), but we either got answer phone or message to say call couldn’t connect. We emailed the address on his invoice - email bounced straight back. We phoned All Home Repairs 24/7 who assured us they’d used him “several times” and he was “reliable”. However, they couldn’t contact him on his mobile either. On the phone All Home said they a reputable company “on Trustpilot”. However, we wonder what checks All Home Repairs 24/7 conduct before sub-contracting the work out. We can only conclude that we have been victims of a scam, and consequently we have reported the matter to Action Fraud and our bank. We will see what happens.

April 24, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

We’re very sorry to hear about this situation and completely understand how concerning and stressful this must be.
We’d like to reassure you that all engineers we work with are vetted and insured before being accepted onto our platform. We have also worked with Antony Abbott for some time and, prior to this, have not experienced any issues of this nature.
Since this has been brought to our attention, we have been actively trying to make contact with him using the details we have on file, however we have also been unable to reach him so far. Please be assured that we are continuing to attempt contact and as soon as we receive any update, you will be the first to know.
We are truly sorry for the situation you’ve found yourselves in and the distress this has caused. While engineers operate independently, we are doing everything we can on our side to assist in getting clarity on this matter.
Thank you for your patience while we continue to look into this.

Rated 5 out of 5 stars

Had a burst radiator and it needed…

Had a burst radiator and it needed replacing asap. The person on the phone (wish I could remember their name) was super helpful, polite and patient as I had a bad phone line and had to keep asking them to repeat themselves. I had a plumber sent out to me very promptly (I remember his name, it was Victor) the plumber was courteous, friendly and did a wonderful job and all in all it cost about a third of the price that another company quoted me.
Couldn't be happier, going on my experience I highly recommend these guys.

April 17, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re delighted to hear that our team on the phone was so patient and helpful, especially given the difficulty with the line — that kind of understanding and support is really important to us.

It’s also great to know Victor provided such a friendly and professional service, getting everything sorted quickly and to a high standard. We’ll be sure to pass your kind words on to him — he’ll be really pleased to hear it!

We’re especially glad you felt confident in the value of the service compared to other quotes, and that everything came together for a smooth and positive experience.

Thank you again for your recommendation — it means a lot to the whole team at All Home Repairs 24/7. We’re always here whenever you need us!

Rated 5 out of 5 stars

The on site team Daisy was excellent…

The on site team Daisy was excellent polite and efficient had major leak coming through ceiling it was carried out within a hour Daisy followed up the next day to make sure everything was okay

April 23, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We know how stressful a major leak can be, especially when it’s coming through the ceiling, so we’re really pleased we could get everything sorted within the hour. It’s great to hear Daisy was polite, efficient, and provided such excellent support throughout.

We’re also delighted she followed up the next day to make sure everything was okay — that level of care is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Daisy and the team — they’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Rang All Home Repairs with blocked toilet

Rang All Home Repairs as the cloakroom toilet was backing up due to a 'bloo loo' style plastic holder having fallen off the rim and flushed into the toilet. Registered an online enquiry and received a call back easily within 1 minute. Liam and his workmate from Jones Plumbing and Drainage arrived the next morning as agreed, removed the toilet to access the wastewater pipework, cleared the offending plastic holder to relieve the blockage and reinstalled the toilet all well within the q hour minimum charge. Excellent job, professional company with the knowledge and all the correct tools. I have no hesitation recommending AHR as a reliable contact for home repairs and particularly Jones Plumbing and Drainage. Liam's van has a cracking registration number too. Very apt 😂 Made me laugh.

April 22, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share such a detailed (and entertaining!) experience!

We’re delighted to hear your enquiry was responded to so quickly and that everything was arranged smoothly. It’s great to know Liam and his colleague arrived as agreed and carried out the work efficiently — especially with a job that required removing and reinstalling the toilet to fully resolve the blockage.

Providing the right tools, knowledge, and a professional approach is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’re also glad Liam’s van gave you a laugh — always a bonus in the middle of a plumbing situation! 😂

We’ll be sure to pass your kind words on to Liam and the team at Jones Plumbing and Drainage — they’ll be absolutely delighted.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very happy wih the service

Very happy wih the service. Plumber was reliable and did a great job.

April 20, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you were happy with the service and that the plumber was reliable and did a great job. Providing dependable, high-quality work is exactly what we aim for at All Home Repairs 24/7.

Your feedback means a lot to the team, and we’re really glad we could help.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Really prompt emergency service after…

Really prompt emergency service after my shower started to leak . A lovely plumber arrived , determined the shower had actually given up the ghost . Showed me all the parts that were broken , explained what had happened and why I needed a new shower . Capped the leak off until shower can be replaced, and left my bathroom spotless. All in all great service 👍 .

April 23, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear we could respond promptly when your shower started leaking and get everything under control quickly. It’s great to know the plumber took the time to explain the issue clearly, show you what had gone wrong, and provide a proper temporary solution by capping the leak.

Leaving everything clean and tidy is just as important to us, so it’s brilliant to hear your bathroom was left spotless.

Your feedback means a lot to the team, and we’re really glad we could provide a smooth and reassuring experience for you.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very helpful young lady on the phone…

Very helpful young lady on the phone Thursday morning when I made the call and again this morning Friday 24th April checking we we were happy with the service and if there was anything else we needed.

April 23, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received such helpful support on both occasions, from your initial call through to the follow-up the next day. Taking the time to check in and make sure everything has been completed to your satisfaction is something we really value at All Home Repairs 24/7.

It’s great to know you felt well looked after throughout the whole process — your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

I rang All Home Repairs 24/7 for a leak…

I rang All Home Repairs 24/7 for a leak in my bathroom. I was really panicking. The plumbers came to me a couple of hours later. Alex spoke to me, explained the price to me. He then rang me back to say turn off the stopcock to save anymore water leaking through. Liam and his mate came, sorted the problem for me, even fixed my loose tap in my sink while they were here. Great service, friendly, so professional, came very quickly. Not overpriced at all. I would definitely recommend, so impressed l would highly recommend, plus their work is guaranteed too.

April 23, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We completely understand how stressful a situation like that can be, so we’re really pleased Alex was able to reassure you straight away and guide you on what to do before the engineer arrived. That kind of support in the moment is so important.

It’s great to hear Liam and his colleague got everything sorted quickly, and even went the extra mile to fix your loose tap as well — that’s exactly the level of service we aim to provide at All Home Repairs 24/7.

We’re also really glad you felt the service was fairly priced and professional throughout, and that the guarantee gave you added peace of mind.

We’ll be sure to pass your kind words on to Alex and Liam — they’ll be absolutely delighted!

Thank you again for your recommendation — it means a lot to the whole team. We’re always here whenever you need us!

Rated 5 out of 5 stars

Fast service when I needed an emergency…

Fast service when I needed an emergency plumber. Lady on the phone was very calm and efficient. James the plumber came within 1/2 to help.overall very happy

April 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received fast support when you needed an emergency plumber and that our team on the phone kept everything calm and efficient during a stressful situation.

It’s great to know James arrived quickly and was able to help get everything sorted for you — exactly the level of service we aim to deliver at All Home Repairs 24/7.

Your feedback means a lot to us, and we’re really glad you had a positive experience.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Would recommend this company to anyone…

Would recommend this company to anyone My call was with rudy who sorted everything for me to get me an engineer and he was brilliant very quick and helpful reassured me that its going to get sorted which was a massive help as I was in a panic
And the engineer who came out Aamir was so polite kind and helpful talked us through what was wrong and what could be the cause I couldnt be happier with the service Very quick to get hear and got the job done so thank you very much 10/10 😀

April 22, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re delighted to hear Rudy was able to support you so quickly and provide reassurance during what sounds like a stressful situation. Knowing everything is being handled can make a huge difference, so it’s great to hear he put your mind at ease.

It’s also fantastic to hear that Aamir delivered such a positive experience in person — being polite, kind, and taking the time to explain everything clearly is exactly what we aim for at All Home Repairs 24/7.

We’re really pleased we could get to you quickly and resolve the issue efficiently. We’ll be sure to pass your kind words on to both Rudy and Aamir — they’ll be absolutely delighted!

Thank you again for your recommendation and 10/10 rating — it means a lot to the whole team. We’re always here whenever you need us!

Rated 4 out of 5 stars

The response to my online enquiry was very efficient but rather expensive.

The response to my online enquiry was extremely quick and the process and costs were clearly explained to me. A plumber was identified and he quickly responded and we agreed a time for the repair. He turned up exactly on time and fixed my problem. Throughout the process the operator, Holly, was very professional and helpful. I would have awarded 5 stars but reduced the rating because of the high call out charge. Overall I was impressed with the efficiency of the service.

April 21, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for your 4⭐ review — we really appreciate you taking the time to share your experience!

We’re pleased to hear the response to your enquiry was quick and that everything was clearly explained from the start. It’s great to know the process ran smoothly, with the plumber arriving on time and resolving the issue efficiently.

We’re also delighted to hear Holly provided such a professional and helpful service throughout — we’ll be sure to pass your kind words on to her.

Your feedback means a lot to us, and we’re really glad you were impressed with the overall efficiency of the service.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 4 out of 5 stars

My request for a repair to my toilet…

My request for a repair to my toilet system was quickly responded . Alfie, the technician was very helpful and seems to have done a good job. Missing a star is due to the overall expense but with the difficulty of getting an independent plumber I suppose it is to be expected

April 21, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for your 4⭐ review — we really appreciate you taking the time to share your feedback!

We’re pleased to hear your request was responded to quickly and that Alfie was helpful and able to get the job sorted for you. Providing a fast and reliable service is exactly what we aim for at All Home Repairs 24/7.

We also understand your comments, and we appreciate your perspective — especially given how difficult it can be to secure a plumber when you need one. Your feedback is valuable to us as we continue to improve.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Had a major leak coming through the…

Had a major leak coming through the ceiling.

Liam and his colleague attended within the hour and sorted the problem.

Liam’s writing a report for the home insurance to support my claim and helped me source a plasterer for patching up the damage. Would recommend using the company.

April 22, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We know how stressful a major leak can be, especially when it’s coming through the ceiling, so we’re really pleased Liam and his colleague were able to get to you within the hour and get everything under control quickly.

It’s great to hear Liam went the extra mile by helping with a report for your home insurance and even assisting in sourcing a plasterer — that level of support is exactly what we aim to provide at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Liam and the team — they’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 1 out of 5 stars

We called around 7pm as toilet seat was…

We called around 7pm as toilet seat was detached from the mains. They asked us to pay a call out fee of £80 and said that the plumber will come to us very soon in an hour or so. After paying, they ask us to upload a photo. Then they called back saying that they will not be able to come and fix it. At first they said maybe come in the morning then they said they will not able to come to fix it at all. When asked about how are they going to refund the call out charge, they said it would be 3 days. They haven’t taken our bank details so not sure how are they going to refund us. We felt deceived saying they will come to see us after we pay the call out charge but they never did. Really bad experience from this company. They are just after taking money from you.

An update: 23/04/26
£80 call out charge was refunded.
They also offered 50% to get work done but we have declined as work was already done by someone else.

April 21, 2026
Unprompted review
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Reply from All Home Repairs 24/7

We’re sorry to hear about your experience and understand how frustrating this must have been.

From our side, as soon as the booking was made, we did request further details and asked for photos to better understand the issue. The job was initially described as a toilet seat being detached; however, the image provided showed that the toilet itself was off the unit, which is a much larger and different type of job than originally outlined.

Unfortunately, due to this, our available engineers were not equipped to carry out the work, and we had to cancel the booking. We do apologise for this and any inconvenience caused.

Regarding the refund, we did request your bank details straight away in order to process this for you as quickly as possible.

If you could please contact our office directly, we will make sure this is sorted for you as soon as possible.

Again, we’re very sorry for the experience and appreciate your understanding.

Rated 5 out of 5 stars

Fantastic all around

After being left by another company for 5 days without heating or hot water I called this company and spoke with Ben who was a breath of fresh air. Within an hour he had sorted someone to come out (on a Saturday aswell) and a few hours later the boiler guy was here. Ash was absolutely amazing and got the job done in less than hour. Amazing service, could not recommend them enough

April 18, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re really sorry to hear you were left without heating and hot water for so long by another company, but we’re so pleased we could step in and help when you needed it most. It’s great to hear Ben was able to quickly arrange everything for you, especially on a Saturday, and get an engineer out within such a short time.

We’re also delighted to hear Ash delivered such an amazing service and got the job done so efficiently — we’ll be sure to pass your kind words on to both of them!

Providing fast, reliable, and stress-free support is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Alex and Peter were both very helpful…

Alex and Peter were both very helpful thanks. Toilet quickly sorted cheers

April 21, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear that Alex and Peter were both so helpful and that your toilet issue was sorted quickly and efficiently.

Providing fast, reliable service with great communication is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to both Alex and Peter — they’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Quick response

Quick response . Courteous and helpful . Checked all my details efficiently. Made follow-up call to check job had been done properly .

April 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you were happy with the quick response and found the team courteous and helpful throughout. It’s great to know everything was handled efficiently and that the follow-up call gave you that extra reassurance the job had been completed properly.

Providing clear communication and ongoing support is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 1 out of 5 stars

Don't use this company

Don't use this company, absolute scam. I thought they were a genuine firm but they are basically a 'middleman' who arrange for a firm/contractor to call you to do the repair. I was charged £180 by them for a gas engineer to call me and then charged a further £180 for the call out😡. It transpired a fuse spare had been accidentally turned off for the boiler, so a flick of the swith and £360 bill. Absolutely scandalous. I sent a WhatsApp to the company complaining but did not get a response!! My advice is avoid and call a trades person directly or use a site like checkatrade, and save yourself an extortionate admin fee. Wish I had😡.

April 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for your feedback — we’re really sorry to hear how frustrated you feel about your experience.

We’d like to clarify that we work very closely with all of our engineers and contractors, ensuring they are fully vetted, qualified, and insured before attending any job. Our service goes beyond simply arranging a call — it includes a full triage and inspection process, where we assess the issue with both you and the engineer to ensure the right person attends as quickly as possible.

Unfortunately, without attending the property, it’s not always possible to determine whether a job will take 5 minutes or 2 hours. In your case, it turned out to be a quick fix, which we completely understand can feel frustrating. However, you did receive a same-day emergency call-out, which is something we prioritise for urgent situations.

Our service also includes a 12-month warranty on the issue resolved, along with ongoing support for peace of mind after the visit.

We’re also sorry to hear that you didn’t receive a response to your WhatsApp — that’s not the level of service we aim to provide, and we would genuinely like the opportunity to look into this further for you.

Your feedback is important to us, and we do take it seriously as we continue to improve our service.

Rated 3 out of 5 stars

Very good service but an expensive way of doing things

Very good service. Technician attended within time frame and to good standard. The downside is that you pay twice as much as going to tradesman direct. They didn't make this clear until quite a way into the call and by then you feel committed (and desperate, as was a sewage problem).

April 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you for your 3⭐ review — we really appreciate you taking the time to share your feedback.

We’re pleased to hear you were happy with the service itself and that the technician attended within the expected timeframe and carried out the work to a good standard, especially given the urgency of the situation.

We’d also like to clarify that there is absolutely no obligation to proceed at any point during the call — customers are always free to decide not to go ahead. The initial payment is in place as it allows us to prioritise your job and dispatch an engineer for same-day, urgent attendance when needed.

Your feedback is really valuable to us as we continue to improve, and we do appreciate you highlighting your experience.

Thank you again for choosing All Home Repairs 24/7 — we’re always here whenever you need us.

Rated 5 out of 5 stars

Excellent service from Sam on the phone…

Excellent service from Sam on the phone & Tom in person…..
On the phone Sam had a very clear voice & explained the cost simply….
In person Tom arrived & cleared the blocked drain, he even cleaned up the mess I had made trying to unblock it myself.
Highly recommend both.

April 19, 2026
Unprompted review
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Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Sam provided clear and helpful support over the phone, explaining everything simply and making the process easy to understand. It’s also great to know Tom delivered such a great service in person — arriving promptly, resolving the blocked drain, and even going the extra mile to clean up afterwards.

That combination of clear communication and hands-on care is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to both Sam and Tom — they’ll be absolutely delighted!

Thank you again for your recommendation and support — we’re always here whenever you need us!

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