I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on... See more
Company replied
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See what reviewers are saying
Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... See more
Company replied
Beautifully set up shop Outstanding customer service from the reception to the technical experts on the floor Love they they are a Stihl dealer as well
Company replied
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... See more
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Company details
Written by the company
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Contact info
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service
Great customer service, very friendly and helpful. I definitely recommend purchasing from Alliance Hardware.
August 29, 2023
Reply from Alliance Hardware
Hi Scott,
Thank you very much for your feedback. We're glad to hear that you were pleased with our service and appreciate your recommendation.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great service and product.
August 19, 2023
Reply from Alliance Hardware
Hi David,
Thank you for your review, it is much appreciated. We're glad to hear you're happy with the product and the service you received.
We look forward to dealing with you in the future.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Penny,
Thank you for your kind feedback, it is much appreciated.
We look forward to dealing with you again!
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Michael,
Thank you very much for leaving us a review, it means a lot!
We're glad to hear the turnaround time on this order was so fast, as we do our best to ensure orders are processed and dispatched as quickly as possible.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
SUPER FAST SHIPPING HANDLING TIME AND DELIVERY, ITEM WILL PACKED!!!!
SUPER FAST SHIPPING HANDLING TIME AND DELIVERY, ITEM WILL PACKED!!!! Any commercial hardware stores that include Afterpay are a life-saver as well! I'll definitely be coming back to these guys!
July 24, 2023
Reply from Alliance Hardware
Hi Ambrose,
Thanks for leaving us such awesome feedback! We appreciate the support, and are glad to hear your order was delivered quickly and was well packed.
We look forward to dealing with you again next time!
Thank you,
The Team @ Alliance Hardware
Great experience.
The experience was fantastic. The item was shipped quickly arrived assembled and fuelled. The item works and does the job. The staff were professional, phoning the day of delivery ensuring I would be home at that time. Brilliant around service. Highly recommended.
July 30, 2023
Reply from Alliance Hardware
Hi Graeme,
We're pleased to hear you're happy with our service and that the tool works well. We hope you enjoy it and we look forward to dealing with you next time!
Thank you,
The Team @ Alliance Hardware
quick delivery & good products will buy…
quick delivery & good products will buy more from this business in future
July 23, 2023
Reply from Alliance Hardware
Hi Jason,
Thank you for your feedback!
We're glad to hear your order was delivered quickly and we look forward to dealing with you in the future.
The Team @ Alliance Hardware
Very good product my son was happy with…
Very good product my son was happy with the power it has
July 17, 2023
Reply from Alliance Hardware
Hi David,
Thank you for leaving us a review, and we're glad to hear your son was pleased with the product.
We look forward to dealing with both of you again soon.
Thank you,
The Team @ Alliance Hardware
Awesome seller
Awesome seller, professional, great communication, fast delivery. I highly recommend this seller.
July 1, 2023
Reply from Alliance Hardware
Hi Jonathan,
Thank you very much for your feedback.
We really appreciate the support, and we're glad to hear that you received your order promptly.
We hope to deal with you again.
Thank you,
The Team @ Alliance Hardware
Greeted by staff member when entering
Greeted by staff member when entering, all staff members were helpful & pleasant
June 26, 2023
Reply from Alliance Hardware
Hi Caz,
Thank you for your awesome feedback, we really appreciate it as we do strive to offer the best customer experience as possible.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great price and actually shipped to me.
July 2, 2023
Reply from Alliance Hardware
Hi Joshua,
Thanks for your feedback, it is much appreciated. We're glad to hear you were happy with your order and we hope to deal with you again.
Thank you,
The Team @ Alliance Hardware
Outstanding customer service
Outstanding customer service. Communication was easy. Very happy with the product
June 12, 2023
Reply from Alliance Hardware
Hi Peter,
Thank you very much for your positive feedback, it means a lot.
We hope to deal with you again soon.
The Team @ Alliance Hardware
Great service
Great service. Delivery spot on. Will definitely tell my family and friends. Thanks Happy Customer Fred
June 4, 2023
Reply from Alliance Hardware
Hi Fred,
Thank you very much, we're glad to hear you had a good experience with us.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Quality brands
Quality brands
Very competitive pricing.
Prompt service.
Excellent delivery times at very modest cost.
June 1, 2023
Reply from Alliance Hardware
Hi Malcolm,
Thank you very much for such great feedback. We're glad to hear we were competitive and your order was fulfilled promptly, as these are both very important focuses of ours.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Quick delivery,
May 22, 2023
Reply from Alliance Hardware
Hi Rod,
Thank you for your review. We're glad to hear that your order was delivered quickly and look forward to dealing with you again.
The Team @ Alliance Hardware
Not impressed
Not impressed, item promised delivery by 22-05 23 not delivered until 07-06-23. i needed to use this saw but had to use my old saw that was past it's use by date. if i could have i would have cancelled the order.
May 25, 2023
Reply from Alliance Hardware
Hi Donald,
We're terribly sorry to hear that you were unhappy with the time your order took.
At the time of placing your order, our manager discussed with you via email that the delivery date would be by the 12th of June. We were able to get your order dispatched and delivered roughly a week before then.
We do offer cancellations up until the order has left us, so this could have been done if you had asked us to do so.
Again, we apologise for how long the item took to be delivered and we hope this doesn't put you off dealing with us again.
The Team @ Alliance Hardware
Easy All Round
Easy to order, quick to dispatch and great back up service/communication concerning shipping query post despatch
May 14, 2023
Reply from Alliance Hardware
Hi Bob,
Thank you very much for your feedback. I'm glad to hear we were able to assist you with your delivery enquiry and made for an efficient ordering process.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Sandi,
Thank you very much for your feedback. We're pleased to hear that you had a good experience with, and we hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
good price and quickly delivered
May 3, 2023
Reply from Alliance Hardware
Hi Cheryl,
Thank you very much for your feedback. We are pleased to hear that your order was delivered quickly and with no issues.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
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