Allkentrecovery Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing fantastic feedback about their overall interactions. Many customers frequently praise the staff for being exceptionally friendly, helpful, and understanding, which significantly eases stressful roadside situations. People constantly highlight the prompt, trustworthy, and highly professional service provided when handling unexpected vehicle breakdowns and transportation needs. Consumers are also deeply impressed by how quickly the dedicated team arrives on location to secure, load, and transport vehicles safely. Reviewers appreciate the exceptionally smooth communication, great ongoing support, and reliable assistance maintained throughout the entire recovery process from start to finish.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting brilliant recovery assistance and prompt... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t speak highly of them. Great service, came straight out to recover us to our desired destination for a fair price. I would definitely recommend!

Rated 5 out of 5 stars

I recommend Ali's services with all confidence. I was blocked with a FORD TRANSIT CUSTOM at the Ferry Port in Dover. Although I was ready for the road, the car broke down, and I barely managed to get... See more

Rated 5 out of 5 stars

Excellent, prompt and clear service. Communication was solid and everything ran incredibly smoothly. Very impressed with this service and would 100% use them again.

Rated 5 out of 5 stars

I contacted them this morning when a problem concerning the emergency key on my Lexus. Lexus were not much help but the guy I spoke to here (sorry I didnt ask his name) solved the problem promptly. He... See more


Company details

  1. Towing Service

Written by the company

All Kent Recovery providing Private Car Recovery and Breakdown Service throughout Kent. We are the NO 1 Private Hire Car Breakdown Company in Kent


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(166)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful Service

Awful Service. Started off as expected, provided details as requested.

Was told attendance within the hour. 90 minutes later, started.

It took all day to deliver my vehicle to the wrong garage (delivered 8pm that night).

The arguments started Monday morning. The abuse and insanity was both alarming and absurd.

Some issues remain unresolved, however my car is where it should be, though this is without any involvement by AKR.

Would not recommend.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Met Ally in a petrol station by chance…

Met Ally in a petrol station by chance as my motorbike battery was flat, without hesitation he helped me jump-start the bike so I can get to work, free of charge! What a gent and awesome service 🤩🙌

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Came out very quickly and helped us get back on the road. Friendly and helpful. Don’t hesitate to call them - have used the AA, RAC have found them
Slow.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, called them Friday night and was with me in 20 minutes, driver was so friendly and accommodating, would highly recommend

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend every time

Helpfull on the phone, on time to pick me up, very friendly and informative driver, went out of his way to help me on to my drive, excellent service

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Broke down at Calais

Broke down at Calais, The driver came across the Eurostar and collected us. Couldn’t ask for better service.

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

I called for recovery,I was told he…

I called for recovery,I was told he would be with me in just under an hour,took payment details etc,I got a text and hour and half later saying he tried to call(but he hadn't), when I called him back he said he would be with me in 20-25 minutes,by this time I had been waiting for over 2 hours after 3hours of waiting in the dark and cold I messaged him to say don't bother,I found another company who were there in less than hour. This is an awful company would not recommend ever

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Queenborough road break down.

Good service, although he turned up later than he quoted over the phone, he then let me off the full recovery price, once he had arrived it was a very quick recovery, dropped me back to my house after leaving the car at a local garage. Very helpful.

October 30, 2024
Unprompted review

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