Alpine Answers Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alpine answers have organised my annual ski trip for over 25 yrs and have never disappointed me . David and his team use their excellent knowledge to organise a holiday that suits your needs . Tru... See more

Rated 5 out of 5 stars

Excellent company would highly recommend, all aspect of our holiday went really well and staff very helpful and very knowledgable. Would use again

Rated 5 out of 5 stars

Really helpful team. Provided me and my friend with an excellent holiday in an even better chalet. Hundred percent recommend these guys.

Company replied

Rated 5 out of 5 stars

Simon did a fantastic job of finding us a suitable chalet for a large group over new year, particularly when we had left it so late. He took a real interest in what we were looking for, shared great... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Ski chalets and ski holidays from Alpine Answers. Knowledgeable and professional booking service for ski holidays to hundreds of ski chalets and ski hotels


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Amazing week with the entire family

Great organization and seamless check-in and check-out. The hosts were super nice and helpful we all had a great Christmas Week.

December 23, 2023
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Reply from Alpine Answers

Thank you for the kind review. We were delighted to hear that you had a great time in Morzine

Rated 4 out of 5 stars

Effective and very helpful

Very speedy response and the proposed hotel and resort option was just right. We had a great trip. Good, efficient and timely after care too from Liddy. inghams themselves could have been more helpful!

December 23, 2023
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Reply from Alpine Answers

Thank you for the lovely review. We hope to hear from you another time.

Rated 5 out of 5 stars

A knowledgeable company

Any questions asked were answered very quickly (and I asked a lot!). I dealt with 3 people and all were very nice and professional. There were a lot more ski holidays too choose from Alpine Answers and the ski resorts they offer are all the best resorts (so almost ski/snow sure) which comes from their years of experience.
A great company to use and I will definitely be using them again (I've been skiing twice a year for the last 15 years and this company stands out as being one of the best travel agents I've come across)

December 23, 2023
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Reply from Alpine Answers

Thank you Wendy for the lovely review (these mean a lot to us). We do hope that you are having a great holiday in Val Thorens.

Rated 2 out of 5 stars

Heater in one of the rooms didn’t work.

Heater in one of the rooms didn’t work.
Hot water was not working one whole day.
Although the apartment was offered with a garage, but access to the garage for our car was nearly impossible.

December 26, 2023
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Reply from Alpine Answers

We regret that there were some issues with hot water during your stay (we have passed this information on to HIP Hideouts, your accommodation provider). We have also taken up the issues you faced with car parking with HIP Hideouts. As we cannot personally visit every single property featured on our website, we rely on our accommodation providers to supply us with accurate property information. In the light of your parking difficulties we have amended the text on our website from "garage" available to "covered parking".

It is a shame that your review is not about Alpine Answers or our booking service (which is what we would like you to review). However, I appreciate you wanted to inform us of your experiences in resort. We will take these up with the accommodation provider to more fully understand the issues.

Rated 5 out of 5 stars

An excellent level of communication…

An excellent level of communication from Earl, responding to all our questions quickly. Booking was smooth and the apartment exactly as described. We would highly recommend Alpine Answers as a company who really cares and goes the extra mile.

December 21, 2023
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Reply from Alpine Answers

Thank you for the lovely review. We are glad to hear that you enjoyed your stay in Chamonix

Rated 5 out of 5 stars

last minute half term winner

Called AA with one week to go before half term: late availability options offered within 30 mins. Cancellation taken up at The Farmhouse in Morzine was a winner on so many fronts. Thank you David! Prompt, friendly, knowledgeable, professional.

February 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great website and really helpful staff

Even if you only use the website to choose a chalet, Alpine Answer' site is really helpful, honest and enables direct comparisons between properties. But if you add in their telephone advice, and easy booking process, you wonder why there's any point going anywhere else.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Love working with AA

Love working with AA, they get things done super quick, have great people who have the knowledge you need when booking your precious holidays of breaks. Happy to continue to recommend them to other, as i have done so in the past.

Alex

February 11, 2020
Unprompted review

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