Alpine Answers Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alpine answers have organised my annual ski trip for over 25 yrs and have never disappointed me . David and his team use their excellent knowledge to organise a holiday that suits your needs . Tru... See more

Rated 5 out of 5 stars

Excellent company would highly recommend, all aspect of our holiday went really well and staff very helpful and very knowledgable. Would use again

Rated 5 out of 5 stars

Really helpful team. Provided me and my friend with an excellent holiday in an even better chalet. Hundred percent recommend these guys.

Company replied

Rated 5 out of 5 stars

Simon did a fantastic job of finding us a suitable chalet for a large group over new year, particularly when we had left it so late. He took a real interest in what we were looking for, shared great... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Ski chalets and ski holidays from Alpine Answers. Knowledgeable and professional booking service for ski holidays to hundreds of ski chalets and ski hotels


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Brilliant service

Earl is the consummate professional when it comes to managing our family ski holidays.

February 9, 2024
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Reply from Alpine Answers

Thank you for the kind review

Rated 5 out of 5 stars

Really impressed by Alex and…

Really impressed by Alex and colleagues, great advice and excellent response times.
Great stay at Hotel Stella in Selva, food superb, boot room magic and main lifts at the door.

February 7, 2024
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Reply from Alpine Answers

Thank you for the kind review. Great to hear you hada good time in Selva.

Rated 5 out of 5 stars

Excellent Service

Excellent, timely, knowledgeable, flexible and courteous service from everyone I dealt with - David, Sam, Liddy and Simon, thank you. The people at Alpine Answers are just a treat to deal with. This is our 3rd ski trip to France which we have booked through them and I won't hesitate to use them again on our next trip.

January 21, 2024
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Reply from Alpine Answers

Many thanks for the kind review. We hope you had a great time in Val d'Isere and look forward to hearing from you again.

Rated 5 out of 5 stars

Very helpful with arranging a…

Very helpful with arranging a relatively last minute ski holiday for our group. Prompt reply to queries

January 4, 2024
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Reply from Alpine Answers

Thank you for the kind review. We hope you had a great holiday in Morzine.

Rated 5 out of 5 stars

The hotel was difficult to book

The hotel was difficult to book
Alpine Answers was persistent in securing a good deal
They helped us every step of the way
Personal service
Thank you 🙏

January 29, 2024
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Reply from Alpine Answers

Thank you for the kind review. We wish you a successful holiday in Switzerland.

Rated 5 out of 5 stars

Skiing in the rain

We all thoroughly enjoyed Kikombe!

Apartment layout was perfect, kitchen and seating area ideal. Sauna very popular.

Two small problems - One, not so small, was the cooker was a nightmare to turn on - much cursing early morning trying to boil the breakfast egg!
Second, too hot! - especial the bedrooms, had to settle for windows open as heating very hard to turn down/off.
... may come back next year... Thanks, all best,
Arthur.

January 28, 2024
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Reply from Alpine Answers

Thank you for the review. We will pass on your comments to the accommodation provider and send you their response.

Rated 5 out of 5 stars

Fabulous company

Fabulous company - I have used them for many years - always excellent staff and service - very helpful, polite and prompt in answering questions. Highly recommend them.

January 12, 2024
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Reply from Alpine Answers

Thank you for the lovely review

Rated 5 out of 5 stars

20 years of great service

I've been using the guys at Alpine Answers for 20 years. They're always bang on brief, full of great ideas, super-responsive and easy to deal with.

January 28, 2023
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Reply from Alpine Answers

Thank you for the lovely review

Rated 5 out of 5 stars

Superb service for over 20 years

Have been using Alpine Answers for 20 years. Always find the right place and are super helpful with even the smallest request or the most annoying changes to our bookings.

January 23, 2024
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Reply from Alpine Answers

Thank you for the lovely review

Rated 5 out of 5 stars

Hi yes Earl found us a fab hotel in…

Hi yes Earl found us a fab hotel in Chamonix that ticked all the boxes and made the holiday.
Also he was always available to answer questions that required local knowledge.
Nothing seemed too much trouble, will definitely use again.

January 20, 2024
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Reply from Alpine Answers

Thank you for the kind review. We are delighted to hear that you had a great time in Chamonix

Rated 5 out of 5 stars

Great service and was very happy

David was really helpful in finding me some top rental properties to choose from in Val D'Isere and provided some excellent feedback and advice. Very efficient and communicative. I felt like i was in safe hands

January 6, 2024
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Reply from Alpine Answers

Thank you for the lovely review. Val d'Isere is one of the resorts we know particulalry well so will always give good advice on a ski holiday here.

Rated 5 out of 5 stars

First time using the company and won’t…

First time using the company and won’t be the last, answered any questions promptly and always offered great advice. Very knowledgeable on the resort we booked and informative regarding the chalet we booked. Will definitely use again for next year’s trip.

December 30, 2023
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Reply from Alpine Answers

It is great to read that you enjoyed your first experience of Alpine Answers. We look forward to hearing from you again.

Rated 5 out of 5 stars

Great experience

Great experience. A breeze to deal with.

January 14, 2024
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Reply from Alpine Answers

Thank you for the review.

Rated 5 out of 5 stars

Excellent Service, Excellent Accommodation

Alpine Answers have been fantastic from day 1. Extremely helpful, good array of accommodation, timely reminders for extra services or payments, calm when arrangements were changed, organised transfers for us when we had forgotten. I couldn't have asked for more. There were emails as well as text conversations from various members of the team. Excellent service full stop. And the accommodation/food/service when we got to the resort was just fantastic. I couldn't recommend them highly enough

December 31, 2023
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Reply from Alpine Answers

Thank you for the great review. I hope you enjoyed the recent superb ski conditions in Val d'Isere.

Rated 4 out of 5 stars

Great chalet girl Alice

Great chalet girl Alice. Terrible Wi-Fi .

January 4, 2024
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Reply from Alpine Answers

Great to hear that you had a good time in Plagne 1800. The Wi-Fi in the mountains should not be relied on for large file downloads or streaming (it's usually fine for plain text emails). This because fibre optic connection has yet to make it to the high resorts.

Rated 5 out of 5 stars

Professional service at it's best

This was the second time of booking through Alpine Answers. Excellent service from enquiry to returning home. Thanks we will be speaking again soon. Val D'Isere chalets Oxalis and Papillion are both stunning.

December 24, 2023
Unprompted review
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Reply from Alpine Answers

Many thanks for the lovely review. Great to hear that you enjoyed Val d'Isere.

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