Alpine Answers Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alpine answers have organised my annual ski trip for over 25 yrs and have never disappointed me . David and his team use their excellent knowledge to organise a holiday that suits your needs . Tru... See more

Rated 5 out of 5 stars

Excellent company would highly recommend, all aspect of our holiday went really well and staff very helpful and very knowledgable. Would use again

Rated 5 out of 5 stars

Really helpful team. Provided me and my friend with an excellent holiday in an even better chalet. Hundred percent recommend these guys.

Company replied

Rated 5 out of 5 stars

Simon did a fantastic job of finding us a suitable chalet for a large group over new year, particularly when we had left it so late. He took a real interest in what we were looking for, shared great... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Ski chalets and ski holidays from Alpine Answers. Knowledgeable and professional booking service for ski holidays to hundreds of ski chalets and ski hotels


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Great Chalet Options and Superior Customer Service

Personalised experience, providing chalet options catered to our group booking

very efficient booking, second season of booking via Alpine Answers. Customer experience was unrivalled

November 15, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review

Rated 5 out of 5 stars

super helpful and knowledgeable

Earl Knudsen was super helpful, highly knowledgeble, engaging and tremendously efficient in pulling our trip together.

November 4, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review

Rated 5 out of 5 stars

Very helpful when booking our holiday

Very helpful when booking our holiday. We haven't been yet so can't comment on the accommodation and accuracy of the description, but Alex was really helpful in helping us to find a chalet to suit our group.

October 25, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review

Rated 5 out of 5 stars

Booking through Alpine Answers was so…

Booking through Alpine Answers was so easy. Their team has been so responsive via phone and email whenever I have had a query or needed support seeking additional information.
I even mistakenly overpaid my accommodation costs, after factoring in multiple payments from different parties. Alpine Answers quickly identified the error and the money was immediately transferred back to my account at a very reasonable exchange rate.
Couldn’t be happier with their service. Am looking forward to arriving at our accommodation in a couple of months.

November 4, 2024
Unprompted review
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Reply from Alpine Answers

Thank you for the kind review. We always try our best to put responsive aftersales help at the forefront of our client experience.

Rated 5 out of 5 stars

Professional, Efficient,

Professional, efficient, and very helpful service.

I have been using Alpine Answers for 20 years and always had great service, and for tailor made ski trips have always been fairly priced.

October 14, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review. We look forward to helping you for the next 20 years!

Rated 5 out of 5 stars

Simon did a fantastic job of finding us…

Simon did a fantastic job of finding us a suitable chalet for a large group over new year, particularly when we had left it so late. He took a real interest in what we were looking for, shared great personal knowledge and found multiple options other agents just didn't seem to know about. Very happy to recommend.

September 4, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review

Rated 5 out of 5 stars

Highly recommend!

Ernesta was incredibly knowledgeable and helpful, with what was quite a tricky request.
The entire process was flawless, from my initial enquiry through to booking and paying.
Thank you.

September 3, 2024
Unprompted review
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Reply from Alpine Answers

Thank you for the kind review.

Rated 5 out of 5 stars

Expert alpine knowledge

I have used Alpine Answers for all my ski trips for the last 27 years or so. Earl is extremely knowledgable about alpine resorts including snow surety, accommodation, range of pistes and their expected level of difficulty, off piste opportunities, ski hire, night life, transfers and what each resort has to offer. He arranges my trips with the utmost efficiency and can tailor each experience to your expectations and requirements and has never let us down. Would have no hesitation in recommending Alpine Answers for all your future ski holidays.

July 7, 2024
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review and loyalty over the years.

Rated 5 out of 5 stars

Highly recommended

I have booked 2 ski holidays with Alpine Answers this year. They are excellent at listening to my requirements and finding great options to suit. Their service is personalised and they have great knowledge of the resorts they offer.

June 20, 2024
Unprompted review
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Reply from Alpine Answers

Thank you for your review. We love booking ski holidays for our clients.

Rated 5 out of 5 stars

excellent service

excellent service, well organised, everything was planned with good reminders.
Transfger with CoolBus was also excellent

March 10, 2024
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Reply from Alpine Answers

Thank you for your kind review. It is good to hear that your holiday to Val d'Isere went well.

Rated 5 out of 5 stars

Planning a ski trip for 24 made easy!

Super friendly and helpful staff, it has been so easy to organise a trip for 24 people to St Anton! Great advice and recommendations. Would highly recommend!

March 1, 2024
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Reply from Alpine Answers

Many thanks for your kind review

Rated 5 out of 5 stars

Friendly

Friendly, prompt and helpful

February 9, 2024
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Reply from Alpine Answers

Thank you for the kind review

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