Fabulous range of products many of which seem to be unique to this brilliant gift shop. We selected 3 of their amazing abstract prints of the fells - due to our concerns in transporting them home... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fabulous range of products many of which seem to be unique to this brilliant gift shop. We selected 3 of their amazing abstract prints of the fells - due to our concerns in transporting them home... See more
Company replied
I follow the shop on Instagram,and recently an image popped up of a new product, a beautiful, tall floral design vase. It was just what I'd been looking for, I simply followed the link, and minutes la... See more
Company replied
Ordered from Alternative twice in a week. On both occasions they delivered within 1-2 working days. Very impressed with their website display and delivery. And as a good will gesture, during this ch... See more
Company replied
Ordered online, arrived quickly and well packaged. Only one thing better than ordering online and that’s shopping in the shop. Love this shop, lovely atmosphere and the staff are very helpful. We... See more
We offer a range of design led gifts and home decor products. We have been doing this for 35 years and still love doing it !
5 Station Street, CA12 5HH, Keswick, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a print of the Wainwright Fells for a Christmas present for my mum. I had already seen it in the window of the Keswick shop and so know it is a good quality print. It only took two days to arrive after ordering so I am impressed by this shop. Great service

Reply from Alternative
Very happy with prompt delivery. Scarves look lovely, they are gifts.

Reply from Alternative
Exceptionally quick response and delivery. Absolutely no issues at all will use again
Thank you

Reply from Alternative
I had visited the shop over a year ago and brought a couple of wine glasses. I visited their website and order 4 more glasses. They came in a few days and were well packaged. Happy with this professional and efficient service.
I am very pleased with the items I purchased for Christmas presents. As ever they arrived promptly and were carefully packed so that they arrived without damage, and were of very good quality. I like Alternative because you stock unusual gifts which are not easily found elsewhere. I shall certainly be using you again!

Reply from Alternative
I always buy from here when I’m in the lakes and even better online. However the Christmas ornament I bought didn’t quite look like what was on the website. I contacted to store and they gave a refund without problems. I would shop here again, they have an excellent range of beautiful gifts and homeware

Reply from Alternative
Purchased a great wooden sign from this lovely shop in Keswick. Brilliant service ,would definitely recommend this shop. Thankyou 😊

Reply from Alternative
Saw this picture on a recent visit but didn't know if it would fit where I wanted it to , lady gave me details of how to order on website . Ordered once I got home , very well package & received order quickly .
This is now a surprise for husband for Christmas.
Thank you

Reply from Alternative
Usual high standard of service and friendly assistance I have come to expect when placing an order.

Reply from Alternative
Excellent delivery time and very pleased with the products I got ..would recommend to anyone wanting lovely gifts

Reply from Alternative
As described and delivered quickly and well packed. Would use them again.

Reply from Alternative
Excellent service, exactly what I ordered and arrived promptly and safely. Well done, I couldn't have asked for more😁

Reply from Alternative
Great communication and fast delivery. No problems

Reply from Alternative
Bought some mugs in the shop then ordered some more online sadly 3 of the 4 arrived broken. I was refunded for all 4 in acknowledgement of the disappointment within 24 hrs. Excellent response. Will buy the mugs on our next visit to Keswick. Lovely shop, staff and service.

Reply from Alternative
We love this shop. While on holiday we always make a trip to Keswick to see what new treasures there are. Great service and Boe our dog always gets a fuss while we browse.
Having discovered the Alternative Giftshop in Keswick last week and bought a few small gifts for family & friends, I decided I needed a couple more of the small, quirky vases and a few other little gifts (including a vase for me!), so was delighted to realise these could be purchased online. The website was very easy to navigate and the gifts arrived, carefully packaged, very quickly. I love the range of items which Alternative stocks and will definitely be heading to its online shop in the future. Thank you, Alternative.
My son and his girlfriend visited Keswick and bought a porcelain photo frame and wrapped it up for me as a present, I love it so much I went on the site and bought another frame and a plant pot in the same bee range,!!!

Reply from Alternative
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.