Alternative Reviews 

196
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous range of products many of which seem to be unique to this brilliant gift shop. We selected 3 of their amazing abstract prints of the fells - due to our concerns in transporting them home... See more

Company replied

Rated 5 out of 5 stars

I follow the shop on Instagram,and recently an image popped up of a new product, a beautiful, tall floral design vase. It was just what I'd been looking for, I simply followed the link, and minutes la... See more

Company replied

Rated 5 out of 5 stars

Ordered from Alternative twice in a week. On both occasions they delivered within 1-2 working days. Very impressed with their website display and delivery. And as a good will gesture, during this ch... See more

Company replied

Rated 5 out of 5 stars

Ordered online, arrived quickly and well packaged. Only one thing better than ordering online and that’s shopping in the shop. Love this shop, lovely atmosphere and the staff are very helpful. We... See more

Company details

  1. Gift Shop

Information provided by various external sources

We offer a range of design led gifts and home decor products. We have been doing this for 35 years and still love doing it !


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Quality Goods and Service

Ordered a print of the Wainwright Fells for a Christmas present for my mum. I had already seen it in the window of the Keswick shop and so know it is a good quality print. It only took two days to arrive after ordering so I am impressed by this shop. Great service

December 20, 2021
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Reply from Alternative

Thanks so much Shaun … hope your Mum loves it 😀

Rated 5 out of 5 stars

I had visited the shop over a year ago…

I had visited the shop over a year ago and brought a couple of wine glasses. I visited their website and order 4 more glasses. They came in a few days and were well packaged. Happy with this professional and efficient service.

December 3, 2021
Rated 5 out of 5 stars

Brilliant Customer Service as ever!

I am very pleased with the items I purchased for Christmas presents. As ever they arrived promptly and were carefully packed so that they arrived without damage, and were of very good quality. I like Alternative because you stock unusual gifts which are not easily found elsewhere. I shall certainly be using you again!

November 23, 2021
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Reply from Alternative

Thanks Catherine … we are so happy that you’re happy 😊 … would love to help you again….

Rated 3 out of 5 stars

I always buy from here when I’m in the lakes

I always buy from here when I’m in the lakes and even better online. However the Christmas ornament I bought didn’t quite look like what was on the website. I contacted to store and they gave a refund without problems. I would shop here again, they have an excellent range of beautiful gifts and homeware

November 20, 2021
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Reply from Alternative

Hi Bev … we really appreciate you taking the time to give a review… thanks Elaine

Rated 5 out of 5 stars

Purchased a great wooden sign from …

Purchased a great wooden sign from this lovely shop in Keswick. Brilliant service ,would definitely recommend this shop. Thankyou 😊

November 10, 2021
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Reply from Alternative

Thanks so much…..It’s a pleasure 😀😀😀

Rated 5 out of 5 stars

Known Pleasures print

Saw this picture on a recent visit but didn't know if it would fit where I wanted it to , lady gave me details of how to order on website . Ordered once I got home , very well package & received order quickly .
This is now a surprise for husband for Christmas.
Thank you

November 9, 2021
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Reply from Alternative

Thanks so much …. Lucky husband… and doesn’t it feel good being prepared 😀

Rated 5 out of 5 stars

Excellent

Excellent delivery time and very pleased with the products I got ..would recommend to anyone wanting lovely gifts

November 1, 2021
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Reply from Alternative

Thanks for taking the time to review, it makes it all the more worthwhile !
Kind regards Elaine

Rated 5 out of 5 stars

Easy Shopping

As described and delivered quickly and well packed. Would use them again.

October 12, 2021
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Reply from Alternative

Thanks so much Paul… we’d love to help again… Xmas is coming 🎄🎄🎄
Kind regards Elaine

Rated 5 out of 5 stars

Excellent service

Excellent service, exactly what I ordered and arrived promptly and safely. Well done, I couldn't have asked for more😁

October 9, 2021
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Reply from Alternative

Thanks so much for your appreciation Glenys… makes it all worthwhile 😀

Rated 5 out of 5 stars

Bought some mugs in the shop then…

Bought some mugs in the shop then ordered some more online sadly 3 of the 4 arrived broken. I was refunded for all 4 in acknowledgement of the disappointment within 24 hrs. Excellent response. Will buy the mugs on our next visit to Keswick. Lovely shop, staff and service.

September 29, 2021
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Reply from Alternative

… and lovely customers 😀😀… thanks so much for your understanding Judith, look forward to seeing you in the shop, please say Hello… kind regards Tony and Elaine

Rated 5 out of 5 stars

We love this shop

We love this shop. While on holiday we always make a trip to Keswick to see what new treasures there are. Great service and Boe our dog always gets a fuss while we browse.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

What a treasure trove!

Having discovered the Alternative Giftshop in Keswick last week and bought a few small gifts for family & friends, I decided I needed a couple more of the small, quirky vases and a few other little gifts (including a vase for me!), so was delighted to realise these could be purchased online. The website was very easy to navigate and the gifts arrived, carefully packaged, very quickly. I love the range of items which Alternative stocks and will definitely be heading to its online shop in the future. Thank you, Alternative.

August 14, 2021
Rated 5 out of 5 stars

My son and his girlfriend visited…

My son and his girlfriend visited Keswick and bought a porcelain photo frame and wrapped it up for me as a present, I love it so much I went on the site and bought another frame and a plant pot in the same bee range,!!!

June 27, 2021
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Reply from Alternative

Thanks Annette… what a thoughtful son and daughter-in-law you have 😀… so pleased we could help … regards Elaine

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