Fabulous range of products many of which seem to be unique to this brilliant gift shop. We selected 3 of their amazing abstract prints of the fells - due to our concerns in transporting them home... See more
Company replied
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See what reviewers are saying
I follow the shop on Instagram,and recently an image popped up of a new product, a beautiful, tall floral design vase. It was just what I'd been looking for, I simply followed the link, and minutes la... See more
Company replied
Ordered from Alternative twice in a week. On both occasions they delivered within 1-2 working days. Very impressed with their website display and delivery. And as a good will gesture, during this ch... See more
Company replied
Ordered online, arrived quickly and well packaged. Only one thing better than ordering online and that’s shopping in the shop. Love this shop, lovely atmosphere and the staff are very helpful. We... See more
Company details
Information provided by various external sources
We offer a range of design led gifts and home decor products. We have been doing this for 35 years and still love doing it !
Contact info
5 Station Street, CA12 5HH, Keswick, United Kingdom
- 017687 72400
- admin@alternativegiftshop.co.uk
- alternativegiftshop.co.uk
4.9
Excellent
196 reviews
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Great products and service
November 9, 2020
Reply from Alternative
Thanks very much ... really appreciate your order
Elaine
Lovely items and excellent customer…
Lovely items and excellent customer service. I will definitely be back. Thank you.
November 9, 2020
Reply from Alternative
Thanks so much for your lovely comments, look forward to helping you again 😀
Great customer service
Immediately agreed to replace an item I bought at the shop in Keswick but found to have some slight damage when I returned home. No fuss, quibble or cost to me. Excellent customer service.
October 11, 2020
Unprompted review
All round good service
Owners remembered to email me when the item I wanted was back in stock. Fast delivery, well packaged. Thank you!
September 6, 2020
Unprompted review
Reply from Alternative
So pleased we could help 😀
Everything I ordered was carefully…
Everything I ordered was carefully wrapped in bubble wrap and thick card
Excellent & quick delivery from ordering online
Much appreciated x
September 6, 2020
Unprompted review
Reply from Alternative
So pleased we could help 😀
Very prompt service
Very prompt service I bought a gift in the store when we visited the Lake District and once we got home to Scotland I ordered a second one. Item arrived a couple of days later perfectly packaged with a lovely thank you note. Very impressive and delighted with the goods
August 3, 2020
Unprompted review
Reply from Alternative
Thanks Ann... always love it when a customer that’s been in the shop buys from the website, makes it a more personal experience... hope to see you in Keswick another time ... regards Elaine
Lovely product which made a great gift
Lovely product which made a great gift. Responsive via email for queries! Thank you.
August 2, 2020
Unprompted review
Reply from Alternative
Thanks so much Rachel. a pleasure to be able to help you !
Elaine
Great service and value for money
I visited the Alternative website after Googling a cushion I saw in magazine and seeing it was available there. I was really impressed by the website and ended up ordering more than just the cushion. One of the items wasn't available and I was refunded the money following an explanatory email. I can't fault the service and the whole shopping experience. Bravo Alternative!
July 27, 2020
Unprompted review
Reply from Alternative
Thanks Emma ... really appreciate your comments
Kind regards
Elaine
Fantastic service
Fantastic service, ordered and delivered on time. Would definitely order again
July 13, 2020
Unprompted review
Reply from Alternative
Thanks Carol, we’d love to be able to help you again ...
Kind regards
Elaine
My daughter visited the lakes and…
My daughter visited the lakes and discovered this wonderful shop. We had a problem with the colour of one of the lamps , we just returned it and they sent another one. There is a long story in between but there customer service is excellent......and my lamps look beautiful in my bedroom , very good value. Look stunning....
July 7, 2020
Unprompted review
Reply from Alternative
Thanks Heather ... SO pleased it all ended well ... much easier to give good service when customers are understanding when things don’t go exactly to plan !!! Thanks again Tony
Just what I was looking for
Very pleased with my purchase of a mantel clock. It was just what I was looking for. Arrived promptly and well packaged.
July 5, 2020
Unprompted review
Reply from Alternative
Hi ... we are SO pleased you were pleased !!
Many thanks
Elaine
Really impressed with the service
Really impressed with the service. Will definitely be ordering from this company again
July 3, 2020
Unprompted review
Reply from Alternative
Many thanks for that Gemma, we’d LOVE to be able to help again!!
Very prompt and efficient service and…
Very prompt and efficient service and delivery. We normally shop in person when visiting Keswick so this is the next best thing at the moment. Thanks.
July 1, 2020
Unprompted review
Reply from Alternative
So pleased we could help Sarah... we look forward to welcoming you back into the shop ASAP😀
Great personal service
Great personal service, hand delivered, with social distancing, as we live locally. Thank you.
June 23, 2020
Unprompted review
I absolutely love the range of items in…
I absolutely love the range of items in this shop. Hard to resist popping in for a look every time I pass which usually results in a purchase! Great for gifts for friends as well as treating myself. The staff are always so friendly and helpful. When I made a recent online purchase with discount, it was hand delivered within hours. Great service.
June 22, 2020
Unprompted review
Amazing customer service
Amazing customer service, with some lovely things in the shop.
June 22, 2020
Unprompted review
Fantastic shop and really quick…
Fantastic shop and really quick delivery. 5 stars.
June 22, 2020
Unprompted review
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