Altezza Travel Reviews 

139
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had the most incredible experience hiking Mount Kilimanjaro! The team of experienced guides and porters were truly amazing. They took such good care of us. Our guides, Imran and Khatib, were the... See more

Rated 5 out of 5 stars

I’ve just come back from Kilimanjaro and had an amazing experience with Altezza Travel from start to finish. The communication before the trip was excellent. We received so much useful info... See more

Rated 5 out of 5 stars

This trip far exceeded our expectations! We recently returned from a nearly 3 week trip to Tanzania where we did a safari, Kilimanjaro trek, and visit to Zanzibar. Altezza took care of everything an... See more

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Rated 5 out of 5 stars

Alezza Travel was amazing from the moment we made our deposit until the trip was complete. The guides are top notch and put safety first, were educational, and FUN. We were a group of nine ranging in... See more

Company replied

Company details

  1. Tour Operator
  2. Sport Tour Agency
  3. Travel Agency

Written by the company

Altezza Travel is a team of dedicated wildlife specialists, whose mission is to turn your Tanzanian dreams into reality. We are vastly experienced in organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. Unparalleled safety standards, individual care for each guest and professional guides are the foundations of our vision. We will make your adventure a lifetime memory!


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4.9

Excellent

TrustScore 5 out of 5

139 reviews

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4.9

All reviews

(139)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Amazing company. Wonderful experience throughout

July 11, 2024
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Reply from Altezza Travel

Dear Asher,

Thank you for sharing your feedback! We’re thrilled that your time with us, both on Kilimanjaro and the safari, was so positive. Our team strives to make every moment seamless and memorable, and it’s wonderful to know it made a difference for you. We would be delighted to welcome you back for another unforgettable adventure in Tanzania!

Rated 5 out of 5 stars

Thanks Altezza for a great experience.

We summated Kilimanjaro on 23/Jan/24, under the guidance of a team put together by Altezza travel. Our team leader, Elia, along with guides Charles and Eliakim, were outstanding. Their knowledge and skills ensured that our entire team were successful and that our experience was second to none. We had a 27 person support team and they were all inspirational and dedicated. Although we can’t mention them all, we’d like to make special mentions to Evan, our cook (great food and a great dancer as well), Jan and Ishmael, who seemed to be waiting around every corner with a smile and a tea, Japhari and Bernard, who carried our day packs on the summit drive, and Kombo for his great vocal leadership! We are indebted to all of you and thankful that you were there to help us reach our dreams!
John and Annette Murray (Canada).

P.S. prior to our climb we did a 3 day safari, also through Altezza. Our guide Hussein (With the eagle eyes!) went out of his way to ensure that we were always at the right place at the right time. This was a hugely successful experience.

January 17, 2024
Unprompted review
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Reply from Altezza Travel

Dear Annette and John,

Thank you so much for your incredible feedback! We are thrilled that our entire support team demonstrated outstanding dedication and skill, ensuring your success and comfort throughout the expedition.

It was a pleasure supporting you in achieving your summit and exploring Tanzania, and we would be honored to welcome you on another journey in the future!

Rated 5 out of 5 stars

We came, we saw, we conquered (with the help of amazing guides!)

Embarking on the 6-day Kilimanjaro Marangu route trek with my sister was an unforgettable experience, largely due to the incredible team of guides – Innocence, Eric, and Israel. Their knowledge, care, and selflessness throughout the journey were truly outstanding. Every detail of the trip was meticulously curated, creating a seamless and awe-inspiring adventure from start to finish. The expertise and dedication of the guides made the climb not just a physical feat, but a deeply enriching and rewarding experience. Highly recommend this expedition for anyone seeking a well-guided and spectacular trek up Kilimanjaro.

December 27, 2023
Unprompted review
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Reply from Altezza Travel

Dear Natalie,

We are thrilled you and your sister conquered Kilimanjaro with such a memorable experience! Thank you for highlighting the incredible support from Innocent, Eric, and Israel. We believe that the crew's dedication and attention to detail can transform a challenging climb into a seamless and enriching journey.

Congratulations on your achievement! We would be honored to guide you on another spectacular adventure, perhaps exploring Tanzania's incredible wildlife on a tailor-made safari.

Rated 5 out of 5 stars

Stop looking and book with Altezza!

I have worked in the travel industry for over 15 years and I have never experienced customer service like I received at Altezza. They work so cohesively as a team, anticipating your every want and need. Our guides Erick, Israel and Innocence supported my sister and I every step of the way, ensuring our experience was the best possible. Thank you so much for an unforgettable experience and your support to the summit!

December 27, 2023
Unprompted review
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Reply from Altezza Travel

Dear Lauren,

Your high praise, especially given your professional background, is incredibly meaningful. We are delighted that our team's cohesive and anticipatory service made such a strong impression and contributed to your successful summit.

We truly appreciate your strong recommendation and hope to welcome you back for another exceptional Altezza adventure in the future.

Rated 5 out of 5 stars

Mount Kilimanjaro 7-day Lemosho hike

My guided Mount Kilimanjaro 7-day Lemosho hike with Altezza was truly a unique experience that I will cherish forever! The guides were top notch, and the service from the camp lead to the waiters were amazing. They anticipated my every need and always with a warm smile on their face. The hike was tough, but it’s 1000% worth it to see the beautiful sunrise from the top of Africa. Everyone on the mountain spoke super highly of Altezza as a company and I couldn’t agree more! I highly recommend choosing Altezza to support your Kili, safari and Tanzanian adventures!

January 2, 2024
Unprompted review
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Reply from Altezza Travel

Dear Krystal,

Thank you for your wonderful review and high recommendation. We are thrilled that your Lemosho hike was such a cherished experience, made memorable by our guides and camp team. Knowing our reputation on the mountain is held in such high regard is our greatest reward.

Congratulations on reaching that beautiful sunrise! Always ready to host you on another wonderful trip to Tanzania, we're wishing you many wonderful adventures ahead 💛

Rated 5 out of 5 stars

A must do for Kilimanjaro hikers

We completed the Kilimanjaro Lomosho route and it was the experience of a lifetime. Stanley our guide was the best we could have hoped for; knowledgeable, patient, understanding and encouraging when times got stuff. The porters and the whole staff made the experience one of a kind. It was super easy to plan with Altezza who were very responsive and I was able to show up the day before the hike and rent lots of gear for reasonable prices. If you're thinking of hiking Kilimanjaro, I couldn't recommend this enough

January 1, 2024
Unprompted review
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Reply from Altezza Travel

Dear Greg,

Thank you for your strong recommendation. We are delighted Stanley and our entire staff made your Lemosho route a true lifetime experience with their knowledge and encouragement. We're also pleased our responsive planning and quality gear rentals contributed to a seamless start for your adventure.

Congratulations on your incredible achievement! We would be thrilled to help you plan your next one, perhaps a safari to see the magnificent wildlife of Tanzania's National Parks.

Rated 5 out of 5 stars

Perfect guide and staffs

I joined 7days Kilimanjaro tour with Altezza staffs who are so kind and professional!!
I am strongly confident that I could not achieve summit attack without their strong support.
I can recommend that if you are planning to climb Mt. Kilimanjaro, I have no doubt that Altezza is the best your partner!!

December 23, 2023
Unprompted review
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Reply from Altezza Travel

Thank you so much for your wonderful feedback! 🌟 We are thrilled to hear how much you enjoyed your 7-day Kilimanjaro climb with us - and especially that our team’s kindness and professionalism helped you reach the summit. At Altezza Travel, our mission is to deliver safe, high-quality adventure experiences backed by exceptionally trained guides and staff who are passionate about supporting every climber’s success. Thank you again for recommending Altezza as a partner for Kilimanjaro climbs - your success is the best reward we could ask for! 🏔️

Rated 5 out of 5 stars

World class journey 😊🏔️🧗👍🏻

Thank you for this wonderful tour on Kilimanjaro. We couldn't have done it without you and the whole great team. You helped us to create dreams we will always remember.

December 15, 2023
Unprompted review
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Reply from Altezza Travel

Dear Alexander,

Thank you for your kind words — we love hearing that your Kilimanjaro climb became a dream you’ll always remember! Moments like these are exactly why we put so much heart into every expedition.

Behind every successful summit is a huge team effort. We invest continuously in guide training, mountain safety education, and high-altitude medical preparedness so our climbers feel supported at every step. We also focus strongly on quality - from nutritious, carefully selected food supplies to modern camping systems, regularly renewed rental gear from leading world brands, and a well-maintained vehicle fleet for smooth logistics.

Most importantly, we care deeply about our crew, providing excellent working conditions and some of the highest wages in the region. A happy, motivated team makes all the difference on the mountain.

We’re honored to have shared this journey with you!

Rated 5 out of 5 stars

The BEST company for Mount Kilimanjaro expeditions

My group & I had the best experience with Altezza Travel while hiking Kilimanjaro. They were extremely knowledgeable and attentive to all of our needs throughout the expedition. The team of 16 staff, worked flawlessly together to make it the most enjoyable time, despite the rainy weather. I enjoyed waking up to a hot cup of tea every morning in my tent, as well as seeing the waiter with a table set up along the trail everyday for tea & snacks. Once we summited, they celebrated us like it was the first time they’d seen someone complete this trek. I will forever recommend Altezza to any person wishing to hike Mount Kilimanjaro. From start to finish, they made this experience so easy for us.

December 3, 2023
Unprompted review
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Reply from Altezza Travel

Dear Syvannah,

Thank you for such an amazing review! We’re thrilled your group had such a positive experience, even with challenging weather. Our goal is to make every climb feel well-organized, supportive, and memorable — from morning tea in your tent to trail-side snack setups and summit celebrations.

We invest continuously in professional guide training, mountain safety, and high-altitude health monitoring so every climber feels confident and cared for. Behind the scenes, we focus on quality in every detail: carefully selected food supplies, modern camp systems, regularly updated rental gear from leading global brands, and a well-maintained vehicle fleet for smooth logistics.

We’re equally proud of our crew, providing strong working conditions and some of the highest wages in the region - a motivated team makes all the difference. Your recommendation truly means the world to us!

Rated 5 out of 5 stars

We just finished a climb of…Kilimanjaro

We just finished a climb of Kilimanjaro. It was amazing. The team’s attention to detail was very unexpected, but so appreciated. And I felt a sense of pride when we came around a corner and there was a proper table set up with a tablecloth, for mid hike tea! No other companies did did anything like this! And we were a group of 2 ED physicians and an ED nurse, and still the guides Rashid and Exaud taught us things, and gave US medical advice…this is their wheelhouse! The entire team was genuinely happy for us when we summitted and when we reached the end. Top notch porters, cooks, servants, and dishwashers! I can’t think of a single thing that I could pass along that was lacking. So pleased with our choice. And, the hot water bottle bottles dressed as bunnies every night for our sleeping bags, we absolutely loved them. Nice touch!

December 3, 2023
Unprompted review
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Reply from Altezza Travel

Thank you for this incredible feedback - it truly means a lot, especially coming from medical professionals! We’re so glad the small details, like the trail tea table and our hot water bottle bunnies, made your experience extra special.

Quality is central to everything we do - from carefully sourced food to modern camp equipment, regularly renewed rental gear from leading global brands, and a well-maintained vehicle fleet.

We’re equally committed to our staff, providing strong working conditions and some of the highest wages in the region. A happy team creates unforgettable climbs - and we’re honored you chose us!

Rated 5 out of 5 stars

GET TO THE TOP WITH ALTEZZA

What a great time - organised by a great and really professional company. Want to go up Kilimanjaro? Then choose ALTEZZA!! They are excellent. Equipment rental, organization, great teams. The guides ( shout out loud for Abraham and Nolasco) are excellent. One Dream One Team. We had a great trip - no bones about it - its challenging to get to the TOP. ALTEZZA helps you get to the top.

December 8, 2023
Unprompted review
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Reply from Altezza Travel

Dear John,

Thank you for such a fantastic review! We’re thrilled you had a great experience and that Abraham, Nolasco, and the crew made such a strong impression.

We put major focus on organization, safety, and preparation. Our guides go through continuous mountain training and high-altitude medical education, while our logistics teams maintain high standards across the board. From quality food supplies and reliable camp systems to regularly updated rental gear from leading global brands and a modern vehicle fleet, we aim to make every part of the journey smooth.

We’re also proud to support our staff with excellent working conditions and some of the highest wages in the region - a strong team gets everyone to the top. Thank you for climbing with us!

Rated 5 out of 5 stars

Altezza was incredible in every way

Altezza was incredible in every way! Words cannot describe how safe and happy I felt with this company! They were so aware of our needs as a group and as individuals. We were well fed, had great equipment, and were amazing people. I cannot wait to trek with them again!

December 7, 2023
Unprompted review
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Reply from Altezza Travel

Dear Audrey,

Thank you for such kind words! Knowing you felt safe, supported, and happy throughout your climb means everything to us. We work hard to care for both group dynamics and individual needs, so it’s wonderful to hear that came through.

Quality is a big focus for us - from nutritious, carefully selected meals to dependable camp systems and regularly renewed rental gear from leading global brands. Our guides and mountain crews undergo continuous training in safety, high-altitude awareness, and guest care, helping create a secure and encouraging environment on the trail.

We’re also proud to invest in our team, offering strong working conditions and some of the highest wages in the region. A valued crew makes all the difference. We’ll be ready for your next adventure!

Rated 5 out of 5 stars

10/10

Literally wouldn’t have been able to make it to the summit without the help of the amazing crew we were with! Shoutout to Stanford, Joseph, Richard and Elia!!! We love you guys!!

December 7, 2023
Unprompted review
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Reply from Altezza Travel

Dear Val,

This makes us so happy to read - thank you! Reaching the summit is always a team effort, and we’re thrilled Stanford, Joseph, Richard, and Elia helped make it possible for you.

Quality is key for us, from carefully selected food supplies to reliable camp systems, regularly updated rental gear from leading global brands, and a modern vehicle fleet.

Most importantly, we truly value our crew, providing strong working conditions and some of the highest wages in the region. A motivated team helps turn big goals into summit moments - congratulations again!

Rated 5 out of 5 stars

The teams amazing

The teams amazing, the service is amazing, guides are amazing, they did they’re very best to get me up, if they you see struggling they will walk with you one on one, they will carry your stuff, they designate snack and drink breaks, if your goal is to see the summit but your having a hard time barring any medical setbacks, they will get you there. They are excellent, choose them to see Killy!!!

December 5, 2023
Unprompted review
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Reply from Altezza Travel

Dear Hetan,

Thank you for such an enthusiastic review! We’re thrilled to hear how much our team’s dedication and personalized support made your climb possible. Guiding climbers to the summit safely, with care every step of the way, is exactly what we aim for.

Our guides receive continuous training in high-altitude safety, wilderness medicine, and expedition leadership, so they can provide one-on-one support, monitor wellbeing, and optimize each trekker’s experience. We also invest in quality gear, reliable camp systems, and regularly updated rental equipment from leading global brands to make the journey smoother.

We hope to welcome you in Tanzania some day again. Thank you for putting your trust in Altezza!

Rated 5 out of 5 stars

Lemosho Route up Kilimanjaro…

I hiked up Kilimanjaro with Altezza and loved every moment. Even though we got rained on every day, and had no view from Uhuru Peak due to clouds and ice, I highly recommend the trip! The guides are amazing, and the porters are super helpful and friendly! Looking forward to more adventures with Altezza!

November 25, 2023
Unprompted review
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Reply from Altezza Travel

Dear Amber,

Thank you for your wonderful review! We’re so glad to hear that, rain or clouds, you enjoyed every moment of your Lemosho Route climb. Our guides and porters work tirelessly to make each expedition safe, comfortable, and memorable, so it’s fantastic to know their efforts stood out.

At Altezza, we continuously invest in guide training, high-altitude safety, and medical preparedness to support climbers in all conditions. We also prioritize quality gear, nutritious meals, and regularly updated rental equipment from leading global brands, along with modern vehicles for smooth logistics.

We look forward to welcoming you on your next adventure!

Rated 5 out of 5 stars

Superior and above expectation Kilimanjaro trip!

The guides and porters with Altezza were the absolute best and made our experience so comfortable and enjoyable. They far exceeded our expectations and we would 10/10 recommend them to anyone planning to climb Kilimanjaro. Our guides, Wisen and Rashidi, each had over a decade of experience and were super knowledgeable, anticipating our needs and struggles and always there to support. Our camp master Humphrey kept everything in order and is a wonderful and enthusiastic singer! Our chef Hasan cooked delicious and nutritious meals every day. Our waiter Idi was always a delight and gently encouraging us to eat more to have energy. Our porter Juma made sure our portable toilet was the first thing set up at every camp. Special shoutout to Faraja the porter who helped carry my backpack on the summit. And all the other porters who made this possible!

November 30, 2023
Unprompted review
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Reply from Altezza Travel

Dear Kim,

Thank you for such a detailed and heartwarming review! We are thrilled that Wisen, Rashidi, Humphrey, Hasan, Idi, Juma, Faraja, and the entire team helped make your Kilimanjaro climb so comfortable and enjoyable. It’s wonderful to hear how each member of the team went above and beyond - from delicious meals to keeping camp organized and supporting you all the way to the summit.

We’re honored that your experience exceeded expectations and that you felt cared for at every step. Stories like yours remind us why we love what we do. Your recommendation means so much, and we hope to welcome you on another unforgettable adventure with Altezza in the future!

Rated 5 out of 5 stars

Amazing experience with Altezza!

I booked the Kilimanjaro summit hike, 5 day Marangu route. The Altezza team were amazing, super friendly and they couldn’t do enough for you. We had 2 very experienced guides (Elia & Stanley) for a group of 4 hikers. In addition we had 10 support staff on the mountain with us all playing important roles.

Elia really helped to keep the positive energy through the tough periods, he is such a caring person and your wellbeing will be his number 1 priority. Stanley went out his way to get me a local SIM card for my mobile to stay in touch with family and helped me with my gear and even lent me his knee brace for the decent.

The staff really made the trip and Altezza have been great with logistics / helping with any questions.

Overall amazing experience with Altezza, they impressed me and consistently overdelivered!

November 24, 2023
Unprompted review
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Reply from Altezza Travel

Dear Ryan,

Thank you for sharing such a wonderful review! We’re thrilled to hear that your Kilimanjaro climb on the Marangu Route was such a positive experience. It’s fantastic that Elia and Stanley, along with the entire support team, made you feel cared for and supported throughout the journey.

We love hearing how the team’s attention to detail, from lending gear to helping with logistics and personal needs, made your climb smoother and more enjoyable. Your kind words about the group’s energy and support mean a lot to all of us.

We’re honored that Altezza could help make your adventure memorable, and we hope to welcome you on many more journeys in the future!

Rated 5 out of 5 stars

The best service!

I've been to 52 out of the 54 African countries and this was the best service I got. Well done. I was treated like a VIP

November 7, 2023
Unprompted review
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Reply from Altezza Travel

Dear Karen,

Wow - what an incredible compliment! We’re so honored to hear that your experience with Altezza stood out after visiting 52 countries. Making our guests feel valued, cared for, and like a VIP is exactly what we strive for.

It’s wonderful to know that our team’s attention to detail and dedication to your comfort made such a strong impression. We’ll be thrilled to welcome you back on another Tanzanian adventure. Thank you for sharing your kind words!

Rated 4 out of 5 stars

The Working Team was awsome, but...

The Working Team was awsome! Also good organization of transportation. One star less because of issues with hosting hotel before and after expedition. No warm water for taking shower. Also some issues with printing certification after expedition. But in total the team of Altezza did very good job. My recommendation: never make it in November. In 5 of 7 days it was non-stop raining and always foggy. No possiblity to dry clothes and gears. It was terrible experience of nature.

November 10, 2023
Unprompted review
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Reply from Altezza Travel

Dear Fred,

Thank you for sharing your experience and for your honest feedback. We’re glad to hear that our team and the transportation organization made a positive impression, and we’ll make sure your comments are addressed.

We understand how challenging the rainy weather can be on Kilimanjaro, and we appreciate your tips for future climbers. Despite the rain and fog, it’s wonderful to hear that the Altezza team’s support helped make the expedition a success. Your recommendation and feedback mean a lot, and we hope to welcome you back under clearer skies for an even better experience.

Rated 5 out of 5 stars

I like adventures like climbing

I like adventures like climbing! I like the nature such as flowers, animals etc. The chief guide and his team did an excellent job and had everything under control at any time. Good food and very nice and friendly personal to serve the meals. Hot water to wash in any place, nice idea to have a hot water bottle for the nights. Great jobs of the porters to bring all the duffle bags to each stations. Health checks mornings and evenings to secure security at any time! Overall great experience in Tansania 🇹🇿. 🙏🏔️🥾

October 28, 2023
Unprompted review
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Reply from Altezza Travel

Dear Mueller,

Thank you for your wonderful review! We’re thrilled that you enjoyed the adventure, nature, and the care provided by our team throughout your climb. It’s fantastic to hear that the guides, porters, and staff made the experience smooth and comfortable, from meals to hot water bottles and duffle bag support.

We’re glad the health checks and attention to safety gave you peace of mind, allowing you to fully enjoy the climb. Your kind words mean a lot to the entire team, and we’re honored to have shared this unforgettable experience in Tanzania with you. We hope to see you on another adventure soon!

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