AmeliaarthurjewelsReviews 

Slow to arrive. Product awful - plastic 'stones', cheap metal, shapes not even centred; colours do not match those shown in the photograph.

Feel stupid for having fallen for what is clearly a scam. Awful fake card from the alleged "Amelia" in the box - the pretence that this is a family business is ridiculous (and again, I feel stupid for having fallen for it).

I can only repeat what other reviewers are saying. Amelia and Arthur are no doubt AI images to draw you in...small family business based in London??? Definately not, but a very slick website. My tracking order number for Royal Mail actually worked. I ordered a pair of earrings under £20 which arrived today. Much much smaller than the online photo and in a plastic bag. Strangely this was all placed in quite a nice jewellery box which probably had more value than the earrings themselves. Avoid, it's just cheap Chinese tat.

Absolute scam. Totally rubbish item. Nothing like pictures. Do not buy!!!

I wish I had checked Trustpilot ( I usually do!). Terribly poor quality . The ear rings I ordered were impossible to fit on the ears! The original price in the ‘sale’ was £50! What a joke!! I emailed them but don’t hold out any hope for a refund! Don’t touch with a barge pole!

Please do not order from this company, The link to order number for the Post office does not exist. I will contact my card provider. How are these people allowed to rip innocent people.

Dreadful...cheap tat from China !!
Website makes the items look lovely ...nothing like it when it arrives !!
£20 down the drain .Feel so stupid I was taken in by this
Beware the stuffs rubbish !!

Terrible quality. Return address is china, so I imagine they were made there too. They offered 20% refund which I took, because posting to China would have cost the same. I will pass them on to a local raffle!

It's a scam. Total rip off, cheap badly made rubbish. Won't give any money back, ridiculous return address and only offered 25% back. Do not waste your money. Past it on to stop others getting scammed.

Dreadful customer service and equally dreadful product. They are refusing to give me a full refund unless I pay the return postage. The item was broken and faulty when received. I have had to contact them multiple times and am given unsatisfactory options about discounts on my next purchase. I will never be buying something from this company again! This is against the Consumer Rights act. DREADFUL!

Ordered three pairs of earrings, but only two arrived. I contacted them, and the missing pair were sent without any trouble.
I am very pleased with my purchases, and have already had compliments

Don't be taken in by the slick website etc - it's not all being curated in a kitchen in the Cotswolds more like a sweat shop in China. The earrings I ordered took so long to arrive I tried to get a refund several times. Many emails and several weeks later they refused to refund and insisted I keep the goods and get 25% off or send them back to China. Postage would cost as much as the earrings - which are tarnished already and cheap rubbish - nothing like the photo.

Awful cheap quality from China. Feels like it’s from a Christmas cracker! SCAM !

I would put in a minus if possible. I ordered 2 sets of earrings, arrived in a reasonable timeframe but boy did they look different to the pictures on the website. One broke after 3 wears, contacted customer services, no response. Wish I’d checked the reviews, lesson learnt!

Believed this was UK jeweller. Wanted to return the earings as too heavy to wear and return offered.
Turns out return is to odd address in China and costs more than item. They offered me 30% refund.
Wish I had read reviews on here before I bought and would not recommend.

Dreadful quality I have emailed several times to return and has no response

This company is nothing but a scam, the earrings are not wearable as you can’t get the posts through your ear. They will not refund, they state they are a British company, but their products come from China. Avoid this company at all costs. I’m not sure how they are still trading, at the very least they need to be looked into.

Order arrived broken — no refund offered. I’ll be opening a dispute with my bank/PayPal and reporting this seller.
Please avoid

Do not waste your money, the jewellery is cheap and not worth the money.
Do not fall for the mother and son facade, its just a rip off company

Awful experience, earrings were cheap and nasty and please note this before you order ** ALL RETURNS WILL BE SENT TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE.

Absolute rubbish, big sob story about family company closing hence the half price sale. Ring tarnished within 3 weeks of wearing, made my finger black and itchy. Cheap cheap tat . DONT BUY… wish I’d read reviews first! They offered 30 % off next order but I wouldn’t wear anything for free like this … AVOID!!!