AmeliaarthurjewelsReviews 

203
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products, finding them to be of poor quality, cheap, and not matching the descriptions or images on the website. People frequently noted that items were flimsy, made of plastic, or arrived tarnished and broken, contrary to the advertised quality. Reviewers also felt misled by the website's portrayal of the company as a family concern, suggesting products were mass-produced in China rather than handmade. Customers found the prices to be inflated for the low quality received, and many struggled to obtain full refunds, often being offered only partial amounts or facing difficult return processes to China. However, some people were satisfied with their purchases, stating that the earrings were beautiful, looked exactly like the photos, and were well-made for the price.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product, frequently noting that items received, such... See more

Quality

Customers consistently note negative experiences with quality, describing items as "absolute tat" and... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting significant difficulty in... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the products are overpriced for... See more

Website

Customers had negative experiences with the website, primarily due to misleading images and product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Order at your peril. Read the delivery and returns policy on the website. Ordered on 19 July, item delivered three weeks later. Sent direct from China. Several emails requesting tracking details sent.... See more

Rated 1 out of 5 stars

Ridiculously long delivery period, non returned email enquiries...and that's just for starters! The website portrays quality product (the actual product is cheap and tacky) the website is misleading..... See more

Rated 1 out of 5 stars

Scam scam as with Langford and Blake. American Express involved. Both not UK based. Returns difficult and expensive and if you do choose to return item not picked up at chinese delivery point. They... See more

Rated 1 out of 5 stars

Cheap rubbish. This firm is pretending to be a family concern and send you chinese tat in a nice jewellery box. They have the cheek to send a compliments card portraying Amelia (mother) being hugged... See more


Company details


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1.6

Bad

TrustScore 1.5 out of 5

203 reviews

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1-star

No history of asking for reviews

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1.6

All reviews

(203)

197 reviews in the last 12 months

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Rated 1 out of 5 stars

Earrings

Ordered 3 pairs of earrings. I pair are not what I ordered.
They don't look homemade. Contacted several time, each time being told to return to China for refund, even though I didn't order.
Think I need to contact trading standards and my credit card company.
Be careful when ordering from this company.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Nice Earrings

I ordered a pair of earrings a week ago and they have arrived today, so 8 days in all. After reading the reviews (after ordering) I thought I’d made a big mistake so when they arrived I was pleasantly surprised to find they were very nice. They looked like the image shown on the website and for the price of £18 I am very happy with them, I wasn’t expecting sapphires and cultured pearls and can only speak as I find.

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I wish I’d read these reviews before ordering. Total con artists. Kept fobbing me off. The products are badly made in china. Got a full refund only after contacting bank and trading standards. Avoid at all costs

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

the website said they are from london…

the website said they are from london but the goods is from china. stone earrings are plastic and looks cheap. it took 2+weeks to come and impossible to contact CS to organise their return. I will give it 0 stars if i could

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Not Handmade

This company profess to be small family run business, yet there products are mass produced and drop shipped from China. I ordered 3 items at a discounted price. The orders all arrived within a week and were all packaged in the same box!! One of the items was not what I had ordered and all were not as described in product information, cheap tacky materials badly made. Clearly not handmade and not even worth half of the discounted price. Do not order from this site, returns for a full refund have to be sent back to an address in China at your expense, even though dispatch address is in the UK. This is to deter customers from returning for a full refund as shipping returns are also required to be tracked and traced.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap tat

Ring i ordered came today. ABSOLUTE TAT !!! Cheap and nasty and looks like it came out of a cracker. Definately not worth the twenty five quid i paid. Demanded a refund. We'll see. UPDATE - No refund offered only a discount of 30% OFF MY NEXT ORDER ! I DON'T THINK SO or an "up to 20% refund" if i sent items back to china. UTTER SCAMMERS!!!😡🤬😡🤬

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Beware!! China not London!!
Do NOT return any goods to China as they will not refund you, despite saying they will. This is a scam and should be shut down!!! The more people who report them to Trading Standards the better!!
Goods are not at all as advertised. Cheap tat!! Please DO NOT buy from them. You are being robbed!

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this site

Do not order from this site - the earrings I have received bear no resemblance to the picture in the web site.
Cheap and will break easily I am sure plus delivery took a long time.
I do not feel this company is worthy of even the one star above.

August 27, 2025
Unprompted review
Rated 3 out of 5 stars

Some concern but overall ok with the product

The earrings arrived after 12 days, which was a long time to wait .so if you needed them for a function order in plenty of time, the earings themselves did look different from.the picture represented on face book ,but i was quite happy with them .

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM company

This is a SCAM company. DO NOT BUY.
I can’t even comment on the alleged quality of their products as four weeks later I still haven’t received my order. All I get are obviously AI generated email responses to my queries.
AVOID.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Complete tat - DO NOT BUY!

Complete tat - nothing like the photos. Requested to return for a refund and offered 30% off next order and no refund. Only way to get full refund is to send back to China.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company!
Glossy and professional presentation but the goods that arrived are cheap looking and thrown together in the delivery box.
Misleading as NOT hall marked silver just a cheap shiny silver coloured coating.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! The quality of the item is terrible. Plastic tat and not like the products advertised. This is not top quality handmade jewellery, it’s cheap plastic from China. The advertising is fake. Do not get taken in by this company.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam.
The items take around 3 weeks to arrive, they come from China. The quality is very poor and the refuse to issue refunds.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap and tacky

Cheap and tacky. One pair of earrings arrived damaged. Keep offering discounts to save me the cost of postage to return. They also stated on a post today that they are uk based. They are not. This is there returns address..Address: No. 2 freight lift on the west side of the 3rd floor, upstairs, Yuantong Express, No. 409, Suxi Yiwu Town
Postcode: 310000
Province: Zhejiang
State: Zhejiang
Country: China.

AVOID AT ALL COSTS

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. If you have ordered and received worthless goods as I have, ask your bank to reclaim your payment and report to action fraud police uk (it won’t allow me to post the link but it’s easy to find on Google and register).
They operate outside British Trading Standards and goods cannot feasibly be returned. Help prevent others from being scammed

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam avoid !

Poor quality product, item received completely different to the one I ordered. Appalling customer service mostly AI responses. Website images give the impression it is a small UK company, I doubt that very much as items took ages to arrive and no refund or exchange available, they fob you off with a discount off your next purchase! , like a lot of the dodgy foreign companies do. If I could give it a zero I would. Definately a scam avoid at all costs.

August 20, 2025
Unprompted review

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