Amica Insurance Brokers Reviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a professional landlord I am always looking for the best insurance that is tailored to my particular needs. Emma is always on hand to help with all of my enquiries and keeping me update with the pr... See more

Rated 5 out of 5 stars

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more

Rated 5 out of 5 stars

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more

Rated 5 out of 5 stars

A rare breath of fresh air: friendly customer service and efficient management of process married to a great understanding of complex needs while remaining super-competitive on price. Hat tip to Emma... See more

Company details

  1. Insurance Broker

Written by the company

Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Jack

Just spoken to Jack to arrange home insurance with flood protection.
Very professional with a friendly manner.
He made the whole process easy.
Definately recommend and plan to use again on other policies.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault these guys

I use these guys for all my personal and business insurance needs.
First class service and a hassle free process which is a god send for a busy business.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Value and friendliness

Tom, at Amica, sourced a great insurance product for my 2* house in Norfolk and also arranged excellent car insurance for me. The good value was much appreciated but the friendliness and professionalism was with so much more. I felt Tom was ‘on my side’ and did everything to secure gray products. Thanks Amica and thank you Tom.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Dealt with Matt regarding a grade 2…

Dealt with Matt regarding a grade 2 listed building in a high risk surface water area that had actually had no issues historically.
Other insurers premiums were high in comparison to the deal that Matt managed to broker.

I don’t usually use a broker but as of now I will be using Amicainsurancebrokers

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful Service and Competitive pricing.

I had to venture into a new world (insuring a newly constructed annexe in my back garden) and found Tom to be very knowledgeable, helpful, and efficient.

Tom not only helped me to understand the marketplace and the dynamics of multi "property" insurance, but he also helped me find what I consider to be a very competitive and appropriate policy.

When my other insurance policies come to the renewal stage, I will be reaching out to Tom so he and his team can look into my requirements.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I dealt with a gentleman named Matt Merriman. My Insurance request wasn't run of the mill but Matt persisted with it until he got what I needed. Matt was pleasant, polite and very professional.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

A professional insurance Brokers at last

What a team , they was very polite and explained the bits i wasn't sure on . They beat all my other house insurance prices , all in all a great professional company , i can't recommend Amica Insurance Brokers enough , ill definitely be back soon to insure my car thankyou ....

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Happy to recommend Amica

Happy to recommend Amica - we concluded the purchase of house & contents insurance in a morning. They recognised our requirements and were able to offer us a very good package.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations.....

What a world of difference to deal with a company, especially Tom (company director) who took time to understand our position and find a very competitive price that still ensured we had the cover required. He took time to explain the detail and fully answer any questions we had. Tom kept us updated at every stage, even if there was a small delay in confirming facts. All in all a very reassuring experience and not what I've experienced from previous brokers. Thank you Amica.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Tom understood my needs, was highly responsive and provided a very competitive product. I am moving all my portfolio of properties across to Amica.

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely 5* experience from initial…

Absolutely 5* experience from initial enquiry through to policy purchase. Excellent personal service. Tom treated me like a valued customer even before I had actually signed up to be his customer, and the level of insurance cover was comprehensive but at a really great price! 100% recommended.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant! I will definitely use again

Matt was very helpful and very quick to find the insurance that I needed for a BTL property that included flood cover. The insurance covered more than my previous insurance and the excesses were much lower. From my experience, I would definitely recommend them.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Job done!

Matt arranged insurance for my 19th century house which has a history of subsidence. He managed to beat my renewal quote and I didn't have to spend hours on comparison websites. I'd even go so far as to say that it was a pleasant experience, not something you'd normally associate with getting insured!

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful polite and insighflu…

Tom was very helpful, insightful and his willingness to find the correct insurance group that my work fell under was second to none. Tom was polite friendly and I would highly recommend his services.

December 11, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look