Amica Insurance Brokers Reviews 

143
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a professional landlord I am always looking for the best insurance that is tailored to my particular needs. Emma is always on hand to help with all of my enquiries and keeping me update with the pr... See more

Rated 5 out of 5 stars

Our insurance broker, Rebecca, was amazing. Beat our other quotes and got everything done smooth and quick. Really easy to communite with on whatsapp and the phone. Will be recommending Amica to anyon... See more

Rated 5 out of 5 stars

Absolutely wonderful! - Tom at Amica found us a renewal policy which smashed all other quotes hands down. He answered all our queries quickly and efficiently and gave us the much sought reassurance we... See more

Rated 5 out of 5 stars

A rare breath of fresh air: friendly customer service and efficient management of process married to a great understanding of complex needs while remaining super-competitive on price. Hat tip to Emma... See more

Company details

  1. Insurance Broker

Written by the company

Amica Insurance Brokers was founded in 2020 by Thomas Barnett and Matthew Merriman, who have a combined 20 years of insurance broking experience in a challenging and very competitive market. Operating from our office in Newcastle-Under-Lyme, Staffordshire, we are proud to offer a personal service nationwide. All our staff members are qualified insurance professionals and can offer tailored advice and products over the telephone or welcome any clients who wish to walk in and visit. We offer a broad range of insurance products such as car (including high value), van, home (including high value), travel, landlords, business, liability, shops & offices and much more. Our clients are the focus, and we aim to offer a ‘one stop shop’ for all insurance needs, whilst simultaneously building long standing relationships.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Top tier!

Fantastic service! Tom got me the best deal for my house insurance. I highly recommend using Amica Insurance Brokers - knowledgeable, friendly and hassle free!

I'll tell all my friends and family to use Amica and I'll be using them again for my other insurance needs.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company and service

Amazing service from Tom and the team. Went through what cover I had, only realized after speaking with Tom how much was lacking from my previous cover. Give them a call you won't be disappointed and will get brilliant customer service.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

After a nightmare search to find the…

After a nightmare search to find the correct cover for our needs we stumbled apon Amica and got just what we were looking for at a great price, Tom was fantastic and would highly recommend him and the company, we are completely at ease now and can relax knowing we are fully covered, will definitely be using them again.

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Amica (Tom) for making my…

Thank you Amica (Tom) for making my Insurance so easy. I required something a little out of the ordinary and Amica were able to help me at a really competitive price. I would definitely recommend them, helpful, pleasant and nothing too much trouble.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

I have just purchased home insurance…

I have just purchased home insurance policy with Mr Matt Merriman,
He was very polite and very helpful.
He has provided very best customer service not only that he has managed to beat my renewal price.
Very impressed with top customer service.
Now days finding good customer service very hard.
Very pleased

November 2, 2021
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Thank you Mr Jhaveri, Matt

Rated 5 out of 5 stars

Excellent service

Amica sorted my home insurance out after a rather disappointing renewal price with our current insurance. Hassle free, amica took care of everything and managed to save us a significant amount of money. Safe to say I will be using these for all
My future insurance.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Try and you will not regret it

If, like me, your usual approach is to use comparison websites and such like, then you may not have considered using a broker. I certainly hadn’t. However I was blown away by the customer service and knowledge from Tom and the team. I will be returning when my next insurances expire and are up for renewal.
Expertise, efficient, value for money. Couldn’t really ask for more.

October 29, 2021
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Thank you for your kind review, Jack.

Rated 5 out of 5 stars

This is how it should be done.

Matt and his team are expert in the field of insurance. They are professional, prompt, patient, polite and a clear no nonsense approach in explaining and completing my insurance needs with a very comprehensive policy and competitive quote.
To me it was a return to good old fashioned person to person service which is rare. I am pleased to highly recommend Amica to anyone.

October 28, 2021
Unprompted review
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Reply from Amica Insurance Brokers

Thank you Mr Pearce - really appreciated. Matt

Rated 5 out of 5 stars

Professional from start to finish...

I came to Amica with my business insurance renewal and having spoken to them and seen what they can offer I've now left my home and car insurance in their hands too and will be getting a reminder from them once my current policy is due for renewal! As someone who needs 26hrs in a day, having to only deal with one company for all my insurance needs is perfect!

October 13, 2021
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Thank you for your kind words, Steve.

Rated 5 out of 5 stars

First class

Thank you Tom for all your help quick quote and professional service will recommend to friends and family

October 12, 2021
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Hi Lorna, thank you for your your feedback. Tom.

Rated 5 out of 5 stars

Excellent service

Excellent service, Tom was very professional and clear in his explanations of all the policy options, and also got us a good price. Would highly recommend

October 8, 2021
Unprompted review
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Reply from Amica Insurance Brokers

Hi Alex, thank you for your kind words. Tom.

Rated 5 out of 5 stars

Great customer service 👍🏻

I took out building & contents insurance with Tom. Very helpful, Polite & knowledgeable. He talked me through the cover which I needed and explained everything clearly. Great customer service & very competitive price… would highly recommend! Cheers

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amica go the extra mile

Excellent customer care and great house/contents insurance.
So good to speak to a named person who will be handling your insurance throughout.
Will definitely be recommending Amica Insurance Brokers to family & friends.
Thank you Tom for a superb service.

October 7, 2021
Unprompted review
Amica Insurance Brokers logo

Reply from Amica Insurance Brokers

Hi Allyson, thank you for your kind words. Tom

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