Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more
I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more
Initially I received a watch which proved faulty. A quick phone call to AMJ and I was offered a replacement watch. AMJ supplied a returns bag for the watch and also despatched a replacement. AJM w... See more
Company details
Written by the company
Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.
Contact info
38/39 Stodman Street, NG24 1AW, Newark
- +44 (0)1636 679638
- sales@amjwatches.co.uk
- amjwatches.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Successful return.
Purchased a watch but decided to return it. Emailed them initially but got no response, so after a couple of days I phoned them. Phone was answered quickly where they apologised for not responding to my email and explained that to return I just needed to send the watch back with a cover note. Refund was issued within a couple of days of them recieving. Seems like a good company and I would deal with them again
February 27, 2026
Easy and effective buying experience
Good communication throughout the buying and posting process. All items arrived quickly and as expected. Would definitely buy again from this retailer.
February 25, 2026
Excellent service as always by Harvey…
Excellent service as always by Harvey at AMJ watches. 5/5
February 26, 2026
Very smooth transaction,thank you very…
Very smooth transaction,thank you very much AMJ Watches
February 19, 2026
This is my second purchase from AMJ
This is my second purchase from AMJ, great service from them and will definitely buy again!
February 18, 2026
Reply from AMJ Watches
Hello, Apologies for the delay. We will keep chasing this for you.
Next day delivery
Flexible payment options, customer friendly website.
Next day delivery.
February 12, 2026
Always great customer service and rapid…
Always great customer service and rapid delivery as described
February 12, 2026
First rate shop with first rate watches.
Great service beautiful watch for a fantastic price with super fast delivery.
I phoned AMJ watches for some information about the the beautiful Grand Seiko I purchased. They were very helpful and polite. So I ordered the watch and it was on my wrist in less than 24 hours.
It’s the second watch I’ve purchased from AMJ and I rate the them very highly indeed and I’m sure I’ll return in the future.
I will say I’m still waiting for the free gift a watch winder but I’m sure it will arrive soon. And the real star of the show is my limited edition Grand Seiko that is sitting happily on my wrist as I write, thanks to AMJ watches.
February 9, 2026
First class quality watch
I came across this site and ordered a watch, delivery was quick and watch was well presented in lovely presentation box, the watch was well made great quality, it came with additional parts and tools to replace the strap, would most defiantly purchase agin. 5 STARS excellent product.
February 7, 2026
Order meant to be delivered Tuesday…
Order meant to be delivered Tuesday 10th September, took the day off work, no delivery, Wednesday came and went and also no delivery. Not necessarily AMJs fault but no help in chasing up UPS for reasons why it has failed 2 days running. Wasted a days holiday in waiting for a delivery that failed twice. No help from the merchant in finding out why. Very poor. If you buy maybe arrange to collect as their courier is woeful and their web chat and communication is abysmal. No telephone call from either party to explain which is ridiculous; why provide your number if nobody calls when there is a problem. Sure the merchants products are fine but cannot confirm as never delivered or any apology or explanation from UPS why they wasted a days of my life waiting for a delivery
February 6, 2026
Reply from AMJ Watches
We’re very sorry to hear about the frustration caused by the courier delay.
The order was placed on Friday evening and dispatched promptly on Monday morning using the selected next-day UPS service. Unfortunately, once parcels are in transit, delivery scheduling is managed directly by the courier and occasional delays can occur.
We remained in communication throughout, offered cancellation, and confirmed that a full refund would be processed upon return of the item.
We always aim to provide both excellent products and service, and we’re sorry this delivery experience did not meet expectations.
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