AMVIA - Fibre Internet, VoIP, Cyber Security & Mobiles Reviews 131

Excellent service from start to finish. It's refreshing to find a company that cares about your best interests rather than the financial bottom line.

Great choice of products to get started. Emails all throughout keeping me up to date with the delivery of the system and amazing follow up to make sure I am a happy customer.

I even get phone calls when my internet goes down to see if they can help get me back online (internet went due to power cut in the local area).

Highly recommended company!

We were with Vodafone and had phone, internet and mobiles all with them. We were being billed incorrectly, massively overcharged and the support was non-existent. Been with Amvia 6 months now and very happy that I switched everything to them.

In my opinion this company is the "bees knees" of internet access provision. I have just had "Fibre on Demand" installed by Amvia and they have been absolutely fantastic throughout the process. They are a great company for a small trader like myself to deal with, who needs a little more than just an average connection, providing answers to all my questions and reassurances, as this process is controlled by Openreach and can be quite lengthy. The connection I have now is everything I hoped for and more.

Excellent customer service and clear communication throughout the install process.

Everyone I have dealt with at Amvia, from the Managing Director downwards, has been a pleasure to deal with.

Amvia staff have worked hard and attentively to resolve my issues, sometimes after hours, until the issues were resolved.

I’d like to thank Amvia as a whole for a great service, especially since March when we had to pivot the business to a WFH model. The service has been very stable and reliable, Kudos to your network team, I’m sure they were busy, Other ISPs suffered and couldn’t keep up I hear

Brilliant service from start to Finnish! Dealt with a Gent called Rob, who was always on the case. Would recommend to anyone!

Fantastic company to deal with, very responsive and professional. Oh and the connection itself is brilliant too :)

Amvia were the only service provider who came up with a commercially viable solution. Their setup costs were four times lower than the best competitor, with 40% lower monthly costs on a sensible contract duration.
They patiently stuck with us through a nightmare 12 month "journey" to get Open Reach to provide the infrastructure to get the service in place, and kept pushing hard on our behalf, responding fast to any communication.
The service runs like a rock, with the speed and capacity exactly as promised. This was only a small contract, and they went absolutely above and beyond in customer service. And, so unusually in this sector, Amvia did exactly what they said and promised to do, both to the letter, and in spirit. Can't recommend them highly enough.

Nothing but appreciation and praise for Amvia. A tricky FTTPoD installation, involving multiple permissions, roadworks, then 'lockdown'. None of the delays were Amvia's fault, and I felt supported all the way along, like they were 'holding the reins' and knew what they were doing. All phone or email contact was prompt, efficient and pleasant. Very grateful, and delighted with the final outcome.

Amvia are a perfect example of a professional, efficient and dedicated company that go above and beyond to deliver a consistently fantastic experience. From first contact to service handover, we were kept informed and received regular communication to reassure us that progress was being made. If you're a small company and simply don't have the time to project manage your telecoms, rest assured the provisioning team will competently see the process through.

By providing a creative, through and bespoke service, Rob and his sales team re-define what it means to move ISP's and replace the traditional complicated and long-winded process with an incredibly straight forward and self-sustaining transition that requires minimal input from the end user.

I would completely reccomend Amvia in every respect.

We needed the impossible when it came to a Lease Line installed in to a city centre building within 4 weeks (never heard of within 40-60 days minimum) and there was only Amvia who I felt had any chance with their relationship with the line installers who were clear, honest and capable enough to set my expectations realistically but give us at least some chance to manage the project in time for our office move (with a contingency proposal offered as a safety net).

They managed my expectations very well, and delivered above every single expectation when it came to organising installation, set up and ongoing client management whether that was 9pm, weekends or evenings you just knew they would go out of their way to get everything right and on time - all done with an afternoon to spare.

Rare it is that you find a supplier who no matter what department you are speaking to absolutely takes your interests and business as the priority over their own time and companies needs but Amvia genuinely do every single time.

Provided us with a Gigabit service with no hassle whatsoever at a good price. The whole experience from initial enquiry to provisioning went very smoothly and on time. In fact, Amiva could have got the service in much earlier than we could accomodate but happily worked to our delayed schedule.
During the whole process, contact with Amiva has been very easy and the staff have been very knowledgeable - no waiting times at all on phone calls and always getting direct contact with the staff we needed to talk to.

Amvia were excellent throughout the entire installation process, and we are very happy with the performance of our leased line and VOIP service. As a non-IT expert, we were particularly impressed with the way their customer service team was able to explain the product and process in a very simple way. Amvia were responsive throughout and were also incredibly helpful in getting the appropriate hardware in place for us. Would highly recommend.

We recently transferred our telecommunications to Amvia. They ensured that the whole process was handled professionally, swiftly and that the support service was available. They are extremely helpful, nothing was too much trouble. They were in constant contact whilst my service was being set up, they talked me through every step. I would have no hesitation in recommending Amvia,

Very good and responsive service.
They managed to get Fibre installed where many companies had failed before.

The service has been exceptional from start to end. The staff have been efficient, helpful and very prompt in their clear and useful responses. I would highly recommend using Amvia. Thank you for making this such a pleasant experience.

Top service
Customer service is amazing and the network quality is very good. Highly recommended

Amvia worked with our IT team to provide an excellent and cost effective solution in respect of our internet requirements. The whole process was seamless. The Amvia team being thoroughly knowledgeable and quick to respond. I would thoroughly recommend Amvia.

A Bairstow - Gazing Performance Systems