AMVIA - Fibre Internet, VoIP, Cyber Security & Mobiles Reviews 131

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Following a house move we were struggling to set our VOIP system up again. Turns out that over the time taken to settle in, our contract had also ended. When we contacted Amvia for help with re -pro... See more

Rated 5 out of 5 stars

I was messed around by another provider who didn't manage to install after nearly 18 months of effort... and came across Amvia. Very smooth sales process by Nayim, who really knew his stuff, and we si... See more

Company replied

Rated 5 out of 5 stars

Bernhard & Co had two leased lines with Amvia that we have been very happy with for the past 3 years. Our old phone system needed replacing and so we decided to go with their VoIP solution. The instal... See more

Rated 5 out of 5 stars

After lots of research and obtaining multiple quotes we decided to place our order for a 100/1Gb leased line with backup through Amvia. Nayim went above and beyond to make sure we received the be... See more

Company details

  1. Internet Provider
  2. Telecommunications Service Provider

Written by the company

Amvia deliver high-grade business Internet, VoIP & Cyber Security services. We provide genuine insight into how services are provided, what the pitfalls can be and help to educate our customers about what they are buying and what is right for their business. We work hard to ensure that our customers have a first-rate experience, from the initial sales interaction, all the way through to the delivery of their data or voice service. We're different because we work hard to be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

I am happy that I switched to Amvia

I am happy that I switched to Amvia. They provide quality service that you can trust. Very good communication, no hidden "surprises", reliable and responsible. They go extra mile to accommodate the client's requirements. Really nice to see a company that cares about their customers' satisfaction.
I look forward to our fruitful co-operation in the future :)

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

I have been using Amvia for a number of Service Fibre On Demand and VoIP

I have been using Amvia for a number of months now, they provided us with our Fibre On Demand service. Extremely happy with management of the project and deployment of the service, since its installation things have run with no issues. Our current VoIP solution was lacking with features and silly issues would cause problems.I decided it was time to move the VoIP service as well, Amvia have provided me an excellent solution and service. The team are helpful and will make changes for me, this allows PK Networks to provide our service to clients as needed. I would recommend AMVIA for both Leased Lines and VoIP they deliver.

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Best company to deal with for Leased Lines.

We used Amvia for a new Leased Line.
They have been excellent to deal with from the start to completion, providing regular updates at every stage of the process via a single point of contact who did not simple pass the buck.
Even when contractors created issues, Amvia pushed hard for solutions and I seriously doubt we would have had the new line installed had it not been for Amvia.
Would recommend them without hesitation.

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience with Amvia, They were extremely helpful throughout the whole process of setting up our lease line.

They were very reasonable with there pricing and they went above and beyond with the service provided.

January 9, 2019
Unprompted review
Rated 5 out of 5 stars

We have been very impressed in our…

We have been very impressed in our dealings with Amvia.
Having suffered with slow internet speeds despite being in the city centre, we were told by other companies that we would need to get either a leased or private line, which was a much more expensive option. Amvia advised that we could get a load balancing router instead, providing a more 'budget friendly' option, which would help improve our internet speeds. Amvia were quick to send out an engineer to fix an initial fault that we had with the line and were able to provide technical support over the phone when setting up the router. We are very happy that our internet speed is now much improved. We would highly recommend Amvia to others based on our experiences with them

December 14, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend these guys!

We contacted Amvia when we needed to upgrade our internet connectivity and improve our internal phone systems. From the off, Amvia were incredibly communicative and helpful. We needed our hands holding throughout the process and Amvia went above and beyond to support us. Each member of the team we dealt with all showed very high levels of professionalism and were friendly which was a bonus! Now the systems are in place we really couldn't be happier, our business runs more smoothly and Amvia are on hand to help us to continue to develop. We really highly recommend them.

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

Best customer service I've seen, highly recommend Amvia

Despite having months of delays due to our landlords bureaucracy, and then later moving offices (halfway through our order with Amvia), They stood by and did absolutely everything they could to keep it moving. Amvia were frankly the best company I've ever worked with regarding communications and customer service, we were constantly getting extremely detailed updates about order progress and were never in the dark about anything as far as they could control it. Our line went live a few days ago, and it's everything we needed, from a B2B perspective, I cannot recommend highly enough.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

Amvia recently installed our new phone…

Amvia recently installed our new phone system and the team were absolutely brilliant. There was very little disruption to our phone service and the engineers carrying out the works were very professional. I would strongly recommend using Amvia to anyone thinking of getting a new phone system or broadband installed. It is very refreshing to see that there are still some good and honest companies out there.

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, totally worry free and helpful.

We've had great service from Amvia.
No problems with our leased line at all and when there have been disconnections out with their control, we've been notified within minutes, sometimes before we are aware of a problem.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

From the initial review of what we needed as a business to the final installation process everything has gone without a hitch.

A special word of praise for the Amvia technical support department who liaised with our IT support to ensure a smooth transition from existing ISP to new IPS.

August 15, 2018
Unprompted review
Rated 5 out of 5 stars

Amvia have been great support…

Amvia have been great support throughout.

The initial switch over to Amvia for both our phone lines and internet services for all of our sites was always going to be a big job as we moved to much more modern technology. Amvia provided great personal support along the way with many tweaks to our new system for a full bespoke feel that we wanted for our company. From the first initial contact to today with our completed phone and internet package, I am pleased to say that we continue to enjoy the customer service provided by the Amvia team. If you have any thoughts about the daunting task of upgrading your phone and internet system to the latest technology, I would highly recommend Amvia, we met quite a few businesses in this field along the way and nobody was as prompt and supportive to our needs as Amvia.

August 9, 2018
Unprompted review

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