While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, finding them to be excellent value for money. Many people highlight the exceptional service provided by the staff, who are described as helpful, responsive, and knowledgeable. Reviewers frequently mention that the products deliver on their promises, leaving cars looking great. However, some customers also noted issues with the delivery service, experiencing delays, damaged parcels, or a lack of tracking information. A few other people also felt that the delivery charges were high, which put them off reordering.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and first-class... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers praise the fast delivery,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-notch and effective.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ross always goes that extra mile to ensure customers are happy and it's much appreciated. Products are top notch and have been using them for years with no complaints. I will be continuing to buy my... See more

Company replied

Rated 5 out of 5 stars

A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning nee... See more

Company replied

Rated 5 out of 5 stars

Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... See more

Rated 5 out of 5 stars

I bought some wheel cleaning chemicals and was firstly surprised at effectiveness of the product and also the value for money. Definitely will be investigating more of their products.


Company details

  1. Car Equipment Accessories Store
  2. Auto Chemistry Shop
  3. Car Accessories Store

Written by the company

A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.


Contact info

4.8

Excellent

TrustScore 5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant products

Recently purchased citraclean, puro car shampoo and ultrafoam snow foam. Brilliant products. Car is gleaming. Can't wait to try some of the other products.

November 6, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the great feedback! I’m so glad to hear that the Citraclean, Puro Car Shampoo, and UltraFoam Snow Foam worked wonders for your car — it’s always fantastic to see those gleaming results!

I’m sure you’ll love the other products as well. Let me know if you ever need any advice or recommendations!

Thanks again for your support!
Ross

Rated 5 out of 5 stars

Excellent product and service

Delivery seamless with a treat and personal message inside, shows how important customers are to A-kem. Product was excellent ended up washing 3 cars it was that good!!

October 5, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

James, Thank you so much for the wonderful feedback! I’m thrilled to hear that the delivery went smoothly and that you enjoyed the personal touch — I always aim to make each order feel special.

It’s awesome to hear the product worked so well that it had you washing three cars! Your support means a lot, and I’m always here if you need anything else.

Thanks again,
Ross

Rated 5 out of 5 stars

Customer service is top class

Customer service is top class. Ross got my order delivered right to my door for me when I was having difficulty getting to Downpatrick to collect it. Emails had a quick response too and my nephew was delighted with his birthday present. Thanks so much for a super speedy service. Highly recommend.

October 17, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for the kind words! I’m really glad I could help get the order to you — especially when it was for a birthday gift! It means a lot to know the extra effort made a difference.

I’m delighted your nephew was pleased, and I really appreciate the recommendation. Always here if you need anything else!

All the best,
Ross

Rated 5 out of 5 stars

The products are genuinely fantastic

The products are genuinely fantastic, especially cleanse. The rate at which it cleans wheels even after 3 months of neglect is unbelievable. The products go a long way too

October 16, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks so much for the great feedback! I’m really glad to hear you’re loving the products — especially Cleanse! It’s definitely a powerhouse when it comes to neglected wheels.

Great to know you’re getting good mileage out of everything too. Appreciate your support, and I’m always here if you need anything!

Best regards,
Ross

Rated 5 out of 5 stars

Brilliant product for cleaning the car

Brilliant product for cleaning the car, always used autoglym until I found A-Kem products and I won’t swap back.
Thanks

October 9, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks so much for the kind words! It means a lot to hear you’ve made the switch from Autoglym and are sticking with A-Kem — I really appreciate the trust.

Glad the products are hitting the mark, and I’m always here if you need anything or fancy trying something new!

Best regards,
Ross

Rated 5 out of 5 stars

10/10 as always

Ross is a great guy to buy from! Very knowledgeable and products never ever disappoint!

September 22, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks a lot for the kind words! I’m really glad to hear the products continue to impress — and I’m always happy to help however I can.

Appreciate the support and look forward to helping again soon!

Best regards,
Ross

Rated 5 out of 5 stars

Value products and great to deal with

Really good value for money each product I’ve used has done exactly what it said and lasts longer than I thought unlike other brands quick delivery time and professional service thank you

September 16, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the fantastic review! I’m really pleased to hear you’ve found great value in the products and that they’ve performed as promised — and lasted longer too!

Glad the delivery and service met the mark as well. Your support means a lot — thank you again!

Best regards,
Ross

Rated 5 out of 5 stars

Great customer service I had misread…

Great customer service I had misread the add and the seller contact directly on my mobile it shows the care and commitment to helping out their customers

September 8, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks so much for the kind words! I’m really glad I could help clear things up — sometimes these things happen, and I always aim to sort them quickly and personally.

Appreciate you recognising the effort, and I’m always here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Great service from ordering to speedy…

Great service from ordering to speedy delivery, had a few questions regarding applying the products. Sent me a personal voice message. Pure class.

July 22, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the fantastic feedback! I’m really glad the ordering and delivery went smoothly, and I’m always happy to help with any questions — sometimes a quick voice message says it best!

Really appreciate your support and kind words. Don’t hesitate to reach out anytime!

Best regards,
Ross

Rated 5 out of 5 stars

Always great customer service

Always great customer service and reliable quick delivery from A-Kem

June 19, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the great feedback! I’m really pleased to hear the service and delivery continue to meet expectations — always happy to help.

Appreciate your continued support!

Best regards,
Ross

Rated 5 out of 5 stars

A-Kem

Easy to order and everything was straight forward and fast . Great products and well presented. Thanks ross !

June 27, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Nadia, Thanks so much for the lovely feedback! I’m really glad everything went smoothly with your order and that you’re happy with the products and presentation.

Appreciate the support — and you’re very welcome!

Best regards,
Ross

Rated 5 out of 5 stars

Promptly dispatched and delivered

Promptly dispatched and delivered, products work great

June 21, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks for the great feedback! I’m glad to hear the products are working well for you and that the delivery was prompt.

Appreciate your support, and I’m here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Very helpful with my odder and delivery

Very helpful with my order and delivery.

June 10, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the kind words! I’m glad I could assist with your order and delivery.

If you need anything else in the future, don’t hesitate to reach out!

Best regards,
Ross

Rated 5 out of 5 stars

Good product fast delivery

Good product fast delivery

May 26, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thanks for the great feedback! I’m glad you’re happy with the product and the fast delivery.

Appreciate your support — let me know if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

High shine tire solution

Premium quality of product, affordable prices and extremely good customer services.

June 6, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for the kind words! I’m thrilled to hear you’re happy with UltraSlick for your tyres, as well as the quality, and the service.

We always aim to provide great value, so it’s wonderful to know we’re hitting the mark. Appreciate your support!

Best regards,
Ross

Rated 5 out of 5 stars

Great product

Great product, competitively priced which was delivered securely and efficiently

May 23, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Great product, competitively priced which was delivered securely and efficiently

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Ross took the time to explain best practice for applying the pre-clean products and provided advice on how to use the interior foaming spray.

The products themselves are high quality. The Ultra Mitt makes washing the car so much easier and the puro car shampoo and hydra clean (glass) left the car sparkling.

I would highly recommend.

May 16, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for the fantastic review! I’m really glad I could help with some tips and advice on applying the products — it’s always great to ensure the best results.

I’m thrilled to hear the Ultra Mitt, Puro Car Shampoo, and Hydra Clean did such a great job on your car. Your recommendation means a lot, and I’m always here if you need any more advice or products in the future.

Thanks again for your support!

Best regards,
Ross

Rated 5 out of 5 stars

Deserves a 10 star

Fast delivery best products on the market for the price
Overall brilliant service Ross is a top bloke this service needs a 10star rating

Sean
Newry

May 27, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Wow Sean, thank you for the incredible feedback — I’m humbled by the 10-star rating! I’m so glad to hear you’re happy with the products and the service.

It’s customers like you that make all the effort worthwhile. I’ll keep doing my best to provide top-notch service and products every time!

Thanks again for your support — you’re a top customer in my book as well!

Best regards,
Ross

Rated 5 out of 5 stars

Fast delivery thank you great products !

Fast delivery thank you great products !

May 25, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the great feedback! I’m glad to hear the delivery was quick and you’re happy with the products.

Appreciate your support — feel free to reach out if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Brilliant service and brilliant…

Brilliant service and brilliant products!!

May 11, 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for the fantastic feedback! I’m thrilled to hear you’re happy with both the service and the products.

Appreciate your support, and I’m always here if you need anything else!

Best regards,
Ross

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look