Andrew James Property Surveyors and Valuers Ltd Reviews 

153
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and thorough service, noting the professionalism and detailed nature of the reports. Many praise the staff for being extremely helpful, knowledgeable, and professional, often going above and beyond. People frequently commend the company for its fast response times, efficient processes, and excellent communication. Reviewers appreciate the clarity and comprehensiveness of the reports, finding follow-up discussions with surveyors very reassuring. The overall experience is frequently described as smooth and efficient, leading many to highly recommend the company's services.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and thoroughness from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Response time

Consumers consistently report positive experiences with response times, highlighting prompt communication and... See more

Quality

Clients share positive opinions on quality, consistently finding the reports to be reliable, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication has been good from start to finish. We received a thorough Survey Report, the were things we weren’t sure of so we had a follow up phone call with Andrew to run through everything which... See more

Rated 5 out of 5 stars

Andrew has been amazing, booked this very last minute and a surveyor was out within the next 2 days. Report was sent through in less than 24 hours and updates were given without even having to ask. W... See more

Rated 5 out of 5 stars

Such a great experience, the Survey was excellent and very thorough , done really quickly and the full Survey Report back within the week. The Surveyor Mike rang and went through the main issues the... See more

Rated 5 out of 5 stars

First time I’ve had a Level 3 Survey carried out on a property, but very glad i did with Andrew James Property Surveyors . In Depth Report with shots of Downfalls and problems ! Made my decision rea... See more


Company details

  1. Real Estate Surveyor

Written by the company

Residential Building/Property Surveyors providing RICS and RPSA Building Surveys, Home Buyer Reports, plus other property associated surveys. We provide RICS Valuations, e.g. Help-to-Buy, Probate, Matrimonial, Private and more. Our mission is to give you the best value for money by providing you with outstanding customer service from first point of contact to receiving the reports and beyond. As surveyors will be available on evenings and most weekends to discuss your survey. Our turnarounds times in providing Homebuyer Reports and Building Surveys are within 5 working days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Would certainly recommend

Excellent communication from Andrew and his team from Day 1. Fantastic in depth report. This was great for my Dad who was a little nervous downsizing to a smaller house from the large family home. The detailed report, helped put his mind at rest for questions he had about the new house. Would certainly recommend Andrew and his team to family and friends

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

My husband and I knew we were in…

My husband and I knew we were in excellent hands from the first conversation we had with Andrew. He could not have been more friendly and professional, always available to discuss the survey and any other queries. The report on this old farmhouse was highly detailed, and, ultimately, enabled us to make an informed decision not to go ahead with the purchase.
We continue our search and will not hesitate to engage Andrew's services again, hopefully very soon!

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

I found Andrew James Property Survey on…a web search

RICS Level 3 Building Survey
BCIS Rebuild Costings
I found Andrew James Property Survey on a web search, hoping to get someone honest and good. As matter of fact I have been lucky. Andrew has been professional and very handy, and available to all my questions and more.
I feel like giving him 5 star although I honestly must say that in my survey was reported an impervious paint to be removed because it could cause damp issue but when I have contacted a professional company, members of the Property Care Association, I have been told that it is not necessary. I do not know anything about this thing so this is the only discrepancy found. I would definitely reccomend him. However bare on mind a surveyer always had to report anything but it does not mean that all the jobs needs to be done. I would suggest to value what it is really necessary to be done. I also would reccomend Andrew for his fare quotation.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and worth every penny. Couldn't recommend more highly.

Andrew undertook a level 3 survey on a property for us, while in the process of buying a cottage in Northumberland. Being over 150 years old, it made perfect sense, and it should be noted he was referred to us by a colleague...always a good sign.
From the get-go Andrew was communicative, professional and approachable. He managed to execute the survey quickly, and the completed report was of the highest possible standard. Detailed enough to compile a really extensive list of issues to be dealt with, while also being clear enough for any buyer to understand and use.
I had the report reviewed by a friend who undertakes developments and renewals of heritage properties, and he said it was among the best he'd seen, so top marks all round.
Like the title says, I couldn't recommend any more highly, and will always appreciate the service given.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The report was provided within two days of the survey and Andrew has always been happy to take my calls and help me understand the report and how to move forward. Anyone looking for a surveyor should look no further than Andrew. He has made what could have been a very stressful part of the house buying process, extremely easy and enjoyable.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly informative

Highly informative, professional and easy to digest property survey report with a follow up discussion with Andrew once we had read the report. Andrew is very professional & easy to deal with - would strongly recommend Andrew James Property Surveyors

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great professional service from trusted company

If you want a professional, friendly, and trustworthy survey undertaken at a modest cost then Andrew James is the one to choose. We couldn't fault the service we received from start to finish. It was good to feel that our survey was being undertaken by such a reliable company. The final report received was in-depth, honest, and extremely helpful to us.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

AJPS&V Ltd were exceptional in their…

AJPS&V Ltd were exceptional in their service delivery and turnaround time of the Survey Report. Purchasing a property at auction meant the pressure was on, the timescale was limited and AJPS&V delivered. Always professional, curteous and willing to help. it was a pleasure doing business and would definately use them again if needed in the future, highly recommend.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and Approachable

I found Andrew James Property Surveyors to be prompt, professional and very approachable. Their survey was thorough, with plenty of helpful photos, and gave me a very good indication of works that needed doing - in order of urgency. There was the opportunity to discuss the survey findings via a telephone appointment. Would not hesitate to use the company again or recommend them to others.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thorough and detailed home inspection report

Andrew was able to complete our home inspection report within a few days. He provided a thorough and detailed report, spent time going through key aspects of the inspection report and gave us the information to allow us to make a decision on the house.
Andrew was very thorough and professional. I would highly recommend him.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative , very thorough, and a really nice gentleman to deal with if that's the word, would have no hesitation in recommending this firm and will use this firm again

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew James provided surveying…

Andrew James provided surveying services in September 2023 regarding a prospective purchase. I found him to be transparent, open, helpful and extremely helpful as well as quick with the report and feedback. I'm still not finished with the buying process and have even had to ask him more questions. He's responded in a professional and informative way. If everyone were this helpful and good at their job, the world would be a better place than it currently is! I'll definitely be keeping his contact details in case I need similar services again.

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew was brilliant

Andrew was brilliant - very detailed survey in addition to a phone call to discuss what he found. Sadly, the house seemed to be in a worse condition than what we thought and Andrew helped us to fully understand the condition of the property from what he could see and this enabled us to make an informed decision on our next steps. Would recommend

August 25, 2023
Unprompted review

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