We were looking for house to rent around Bristol, we booked a viewing on Saturday when Harpindar at the Downend branch showed us around. She’s been on top of everything and proactively contacting the... See more
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Reviews shaping this summary
Sad day having to tell Greg lines from Andrews Estate Agents Stroud, that our rental is now for sale, Greg has been amazing support and carried out his job in a professional, efficient and friendly ma... See more
Company replied
Right from the start Gurmit was friendly and approachable. Talking to a real person who is friendly and has a sense of humour is instantly distinguishable from someone who's operating to a script. S... See more
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Denise walters is my property manager who works for Andrews letting Agents. Based in the Clifton Branch in Bristol. Denise is really fantastic and so professional at her job as a property manager... See more
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Company details
- Real Estate Agents
- Condominium Rental Agency
- Non-Profit Organization
- Property Management Company
- Real Estate Appraiser
- Real Estate Rental Agency
Written by the company
There’s much more to Andrews than meets the eye >> Our business is 100% owned by Andrews Charitable Trust, a charity set up to provide oversight to the business and ensure that when profits are made the shareholder dividend paid is reinvested in charitable causes, equating to over £10m in charitable donations since the business was founded >> Ethical to the core, with a heritage of social conscience, we are, in fact, Andrews Property Group – a collection of over 300 specialists. From our 47 offices throughout the South of England we offer national reach along the M4 and M5 corridors, providing local knowledge to give you a complete offering beyond sales and lettings. When you work with one part of our business, you get the benefit and expertise of the whole >> Established in 1946, we’re veterans of the property industry, with a belief in teamwork, being upfront and working around you and your preferred ways of communication. It’s how we’re able to add value where it really matters, for our clients who often have fingers in many pies. They find our depth and breadth of knowledge refreshingly reassuring
Contact info
United Kingdom
- hello@andrewsonline.co.uk
- andrewsonline.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Greg came to complete our check out…
Greg came to complete our check out from our rental.
He was very professional and was happy to answer any queries we had. He answered my questions and gave me his card at the end for direct contact. He was fair and understanding about the look of the property after several years of us living here.
His communication was great and he kept me updated throughout, sending appropriate appointment reminders.
Greg was courteous and even our cocker spaniel got a few strokes and pats. Thank you.
April 22, 2026
Unprompted review
Reply from Andrews Property Group
Hi Hannah,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg. It's great to know he provided excellent service and communication. We appreciate your kind words and look forward to serving you again in the future. Best wishes , Lisa
Had no issues while renting with the…
Had no issues while renting with the Stroud branch so everything went smoothly. Greg was great
April 22, 2026
Unprompted review
Reply from Andrews Property Group
Dear Joe Powell,
Thank you for your wonderful feedback! We're thrilled to hear that your experience with our Stroud branch went smoothly and that Greg provided great service. We appreciate your 5-star rating and look forward to serving you again in the future. Best wishes , Lisa
Service makes the company shine
Andrew’s has been really good to deal with and having Gurmit made things even easier. We have recently left the property we rented and working with Gurmit helped massively to ensure everything went smoothly. Gurmit is someone you should be happy to deal with if she looks after your property.
Being with Andrew’s for two years was easy work and nothing was too hard for them when it was needed.
Mention to Issy in the early stages who was a delighted to be shown around the property and her knowledge of the area and knowing the people made it easier to make the decision without being forced.
March 13, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, Lukey P, for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit and Issy. It's great to know they made your rental journey smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Best wishes , Lisa
The staff were amazing ,been helping me…
The staff were amazing ,been helping me get my first renting house , Issy and Harpindar super friendly and always ready to help x
April 21, 2026
Unprompted review
Reply from Andrews Property Group
Hi Sophie, thank you for your wonderful feedback! We're thrilled to hear that Issy and Harpindar made your experience enjoyable. Congratulations on your first rental! If you need any further assistance, feel free to reach out. Best wishes, Lisa
Choose Andrews Lettings!
Ben at Andrews Lettings offered a very competitive rental package for the property, by combining their excellent inside knowledge of the local area with their extensive client base, in order to find the right type of tenant for an appropriate rent.
April 17, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, for your wonderful feedback! We're thrilled to hear that Ben's expertise and our approach met your expectations. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out. Best wishes , Lisa
Grateful service by Lorna
April 13, 2026
Unprompted review
Reply from Andrews Property Group
Dear Vrajesh Chokshi,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Lorna. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
Amazing!
We had a really great experience with Andrew’s, honestly the best we’ve had while looking for a rental in London.
Lorna was so helpful the whole way through—really easy to deal with, quick to respond, and happy to answer all our questions. She even managed to sort us a viewing at very short notice, which we really appreciated.
Everything felt smooth and straightforward, and it was nice knowing we were in good hands the whole time. Would definitely recommend.
March 24, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, Corey, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
A smooth and professional move
We have had such a smooth move thanks to Cat. She has been nothing but helpful and professional. She was on hand to answer any questions we had and was always giving us updates to keep us in the loop. Couldn’t recommend enough. Once again thank you to Cat.
April 16, 2026
Unprompted review
Reply from Andrews Property Group
Hi Laura, thank you for your wonderful feedback! We're thrilled to hear about your smooth move and Cat's exceptional service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home , Lisa
Provided excellent service feom start…
Provided excellent service feom start to finish. Both Tara and Lorna were always available to answer any queries and responded to calls asap they were available. Very professional at all times
Thank you
April 13, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, Harsha, for your wonderful feedback! We're thrilled to hear that Tara and Lorna provided excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
Daryn Mukoyi was a great!
Daryn Mukoyi was a great when it came to our property viewing, a very welcoming and friendly person. Took his time showing us the property in good detail and was very transparent with all of our questions. Kindly waited for one of us who showed up a little late and just overall a very easy person to talk to! Lucky to have this gentleman on your team :)
April 15, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, Benjamin, for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. We pride ourselves on our team's dedication, and it's great to know Daryn made your property viewing enjoyable. We appreciate your kind words and look forward to assisting you again!
They were very helpful and their door…
They were very helpful and their door was always open for us to ask where it was not clear to us.
March 31, 2026
Unprompted review
Reply from Andrews Property Group
Dear Gamuchirai, thank you for your positive feedback! We're delighted to hear that our team was helpful and accessible. Your satisfaction is important to us, and we appreciate your support. Looking forward to serving you again!
Really good experience
Really good experience. Harpindar at the Downend branch was really kind and helpful :)
April 13, 2026
Unprompted review
Reply from Andrews Property Group
Dear Daniela,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar at our Downend branch. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
Andrew Bannerman follow through this…
Andrew Bannerman follow through this sales prosses unexceptionally till the end. he was very committed and customer friendly.
April 10, 2026
Unprompted review
Reply from Andrews Property Group
Dear Siva,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew Bannerman. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
Excellent service
Just wanted to express sincere appreciation for Jennifer Jones of the Andrews Clifton branch in Bristol. Since taking over the management of my property she has been nothing short of five stars: fast communication, very detailed information about what is going on at all times, friendly, highly professional, and totally effective in everything she does.
Thank you, Jennie!
April 11, 2026
Unprompted review
Reply from Andrews Property Group
Dear Neil Haines,
Thank you for your wonderful feedback about Jennifer Jones. We're thrilled to hear about your positive experience with her at our Andrews Clifton branch. Your satisfaction is our priority, and your kind words are greatly appreciated.
Best regards,
Andrews Head Office
Thank you very much Andrews Property…
Thank you very much Andrews Property Group Gloucester for your assistance during the tenancy, and especially to our property manager Sarah for all of her expertise and support.
April 10, 2026
Unprompted review
Reply from Andrews Property Group
Dear Ami Patel,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrews Property Group Gloucester. Sarah and the team are delighted to have been of assistance during your tenancy. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Andrews Head Office
Monika was very helpful to get a better…
Monika was very helpful to get a better deal with my landlord. She responds immediately for the emails
March 23, 2026
Unprompted review
Reply from Andrews Property Group
Dear Iwona,
Thank you for your wonderful feedback! We're thrilled to hear that Monika was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out.
Best regards,
Andrews Head Office Team
The Andrews team was very helpful and…
The Andrews team was very helpful and flexible in my engagement. They provided helpful advice and information to ensure my move was successful. Special thanks to senior management and the agent that managed everything.
January 20, 2026
Unprompted review
Reply from Andrews Property Group
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your kind words about our senior management and agent are greatly appreciated. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
Just what you need in an Estate Agent……
From the start to finish of my flat search journey, Ben Gordon-Smith was extremely helpful and kind. He was always able to answer the many questions I put to him, whether by email, telephone, text or in person, in a calm and professional manner. Because of my experience with Ben, I would have no hesitation in recommending Andrews to anyone. He is certainly an asset to your company.
March 3, 2026
Unprompted review
Reply from Andrews Property Group
Dear Tina,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ben Gordon-Smith. Your recommendation means a lot to us, and we're proud to have Ben as part of our team.
Best regards,
Andrews Head Office
My experience with Andrews Letting and…
My experience with Andrews Letting and Management Wallington office was great. Laila the agent who dealt with me and my family was so good, caring, patient, helpful and very professional.
April 8, 2026
Unprompted review
Reply from Andrews Property Group
Thank you, Palace Radio Cars, for your wonderful feedback! We're thrilled to hear about your positive experience with Laila and our Wallington office. Your satisfaction is our priority, and we look forward to serving you again in the future.
Friendly and professional
Cat was extremely helpful and patient with us while we planned viewings and deliberated on what would be the right property for us. She gave us all the advice we needed and answered any the questions we had. Thanks for making the process a little less daunting! We are certain that should we need to begin our search again we’ll be coming straight back to Andrews.
March 26, 2026
Unprompted review
Reply from Andrews Property Group
Hi Alyx,
Thank you for your wonderful feedback! We're thrilled to hear that Cat made your experience enjoyable and less daunting. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Best regards,
Andrews Head Office
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