Ann's Fabulous Finds Reviews 

1,682
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often finding items to be even better than described or in flawless condition. Many highlight the exceptional customer service, noting prompt and clear communication, professionalism, and accommodating assistance, including flexible layaway options. The delivery service is frequently commended for being fast, reliable, and carefully packaged, often including thoughtful personal touches like thank you notes. People appreciate the detailed descriptions and pictures provided, which help them make informed decisions and ensure items meet or exceed expectations upon arrival. Reviewers often express their satisfaction with the overall smooth process, from initial inquiry to receiving their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superior quality and... See more

Quality

Consumers find quality to be positive, consistently praising the superior condition of items, often... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the unmatched professionalism,... See more

Service

Customers had positive experiences with service, often describing it as excellent and first-class, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a 1st class company. I called to verify they were an actual working business. I was greeted on the phone by a wonderful representative of AFF who reassured me. This bag was shipped to me qui... See more

Company replied

Rated 5 out of 5 stars

I have been doing business with Ann’s Fabulous Finds for about 20 years. They are professional and are more than happy to answer any questions you may have. I have never been disappointed with a purch... See more

Company replied

Rated 5 out of 5 stars

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more

Company replied

Rated 5 out of 5 stars

Ann's is a delight. Her bags are well-curated, beautiful and always better than described. Her customer service is also unmatched. I will never buy bags on the secondary market from anyone else --

Company replied


Company details

  1. Handbags Shop
  2. Fashion Accessories Store
  3. Jewelry Store

Written by the company

Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,682)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

trustworthy and prompt service

Items got shipped promptly, arrived sooner than expected, packaged neatly and with a lovely Thank You note from the seller. Item is in great condition, matched the seller's description. I will shop here again and will highly recommend

January 6, 2026
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi LZ-

Thank you so much for your kind review! We’re so happy to hear your order arrived quickly and that you loved the packaging and thank-you note. We truly appreciate your recommendation and look forward to working with you again soon!

Best,
Miranda

Rated 5 out of 5 stars

Perfection ❤️

My beautiful bag was clean and beautiful as described. It shipped and came quickly and I am very pleased. Thank you

January 6, 2026
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Charlotte -

Thank you for taking the time to leave us a 5-star review! We’re delighted to hear your bag arrived quickly and was just as described. Enjoy your beautiful piece!

Best,
Katie

Rated 5 out of 5 stars

Love my Miu Miu bag

Love my Miu Miu bag. Shipping was very quick and Ann's was in contact thru email during the shipping process. I would highly recommend

December 20, 2025
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Reply from Ann's Fabulous Finds

Hi Tina -

Thank you for taking the time to leave us a 5-star review! We’re delighted you love your Miu Miu bag and that your shipping was quick and communication was seamless. We appreciate the recommendation and hope to do business with you again soon.

Best,
Katie

Rated 1 out of 5 stars

Purchasing Process is Misleading

They list PayPal as an accepted form of payment on their homepage, so I was prepared to complete my purchase online using that option. However, PayPal was not available at checkout. After reaching out to customer service, I was informed that while they do accept PayPal, it is only offered for purchases under $5,000 due to high refund fees.

This limitation was not disclosed upfront and felt misleading. Clear communication about payment restrictions would help prevent confusion and frustration during the purchasing process.

January 1, 2026
Unprompted review
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Reply from Ann's Fabulous Finds

Hi J.White -

We appreciate you sharing this feedback, and we’re sorry checkout was frustrating—especially since you expected to use PayPal. While we accept PayPal, it isn’t always available for every purchase because PayPal doesn’t support an authorize/capture flow that works for luxury consignment, where fraud prevention and occasional identity verification are essential before funds are captured; on high-value orders, capturing payment too early can also expose small businesses to significant nonrefundable processing costs if an order must be canceled or returned. Because of this, the payment methods shown at checkout are determined by fraud and processing filters that consider factors like order value, customer history, and order-specific authentication markers, and those rules change over time, so we only display the methods we can safely accept for that specific transaction. The good news is this is usually easy to resolve by contacting our Customer Service team, as we often can provide alternate payment options or adjust PayPal availability once verification is complete.

Thank you for the opportunity to share and clarify our position.

Best,
Troy

Rated 5 out of 5 stars

Also a pleasure shopping at AFF

Also a pleasure shopping at AFF. Communication is great. Staff is friendly. All products are top quality. Fast and impeccable shipping!

December 11, 2025
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Reply from Ann's Fabulous Finds

Hi Christine-

Thank you so much for your review! We’re so happy to hear that you enjoyed shopping with AFF and that our communication, team, and shipping made a great impression. We truly appreciate your kind words,

Best,
Miranda

Rated 5 out of 5 stars

Thank you so much

Thank you so much, smooth process to buy a really great quality gift for my Mom’s Christmas ! Thank you 🙏

December 16, 2025
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Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind review! We’re so happy to hear the process was smooth and that you found a high-quality gift for your mom’s Christmas. We hope she loves it, and we appreciate you shopping with us!

Best,
Miranda

Rated 5 out of 5 stars

Great experience buying my watch from…

Great experience buying my watch from Ann’s Fabulous Finds. Communication was quick and clear, the watch was exactly as described, and everything felt smooth and professional from start to finish. Packaging was secure and shipping was fast. Would absolutely purchase from them again.

December 17, 2025
Rated 5 out of 5 stars

Very good and friendly shop.

Good and friendly site to shop.!
Clear and easy , beautifull gadgets and luxe brands !
Perfect track and trace to Europa !
Fast delivery
Very happy with my necklace , top !

December 16, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your lovely review! We’re so glad to hear you enjoyed the shopping experience and found it clear and easy to use. It’s wonderful to know your order arrived quickly and safely. We appreciate your kind words and look forward to working with you again.

Best,
Miranda

Rated 5 out of 5 stars

Perfect Fendi monster

Perfect Fendi monster. Packaged well and happy to find a new home.

December 8, 2025
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Reply from Ann's Fabulous Finds

Hi Lisa-

Thank you so much for your kind review! We’re so happy to hear you’re loving your Fendi Monster and that it arrived safely and well packaged. So happy it’s found a wonderful new home.

Best,
Miranda

Rated 5 out of 5 stars

The price was phenomenal

The price was phenomenal. It did not take long to receive my purchase.

December 11, 2025
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Reply from Ann's Fabulous Finds

Hi Carlean -

Thank you for your 5-star review! We’re delighted you loved the price and that your order arrived quickly. We appreciate you shopping with us and hope you shop with us again soon.

Best,
Katie

Rated 5 out of 5 stars

My first Louis V Neverfull

It was my first time shopping on AFF & it was a special going on however I didn’t realize the special was on certain closet items. AFF still gave me the discount & shipped my LV never full fast! Her site describes the items really well but when I got it in person it was even better than the description! The purse is beautiful & looks brand new! I am in love with my Louis & I can’t wait to make another purchase!!

December 17, 2025
Unprompted review
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi LaShay-

Thank you so much for your wonderful review! We’re so glad that your first experience with AFF was such a positive one. It means so much to hear that the bag exceeded your expectations and arrived quickly.

We hope you enjoy your beautiful Louis Vuitton.

Best,
Miranda

Rated 5 out of 5 stars

Exactly as described!

Exactly as described!

December 2, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi there -

Thank you for your 5-star review! We’re happy to hear your item arrived exactly as described and hope you enjoy it. We look forward to assisting you in finding your next fabulous piece!

Best,
Katie

Rated 5 out of 5 stars

Love the great luxury at Ann's Fabulous Finds

Love the great luxury, hard to get items Ann's has and of course the fast shipping and great communication and customer service is above and beyond.

December 2, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Lisa -

Thank you for your fantastic 5-star review! We are thankful to our consignors for sending us hard-to-get luxury finds, and we are delighted that you felt supported every step of the way, from communication to speedy shipping. We appreciate your business and look forward to your next purchase!

Best,
Katie

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping and item was in great condition. Only thing I would mention was that the goods smelled with moth ball odor. Not sure if that was how it was stored and picked up the odor or if it came like that from whomever they obtained from.

December 9, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us a 5-star review! We’re glad it arrived quickly and met expectations. We are sensitive to smells here, and when we notice an odor, we mention it in the description. Unfortunately, it has been our experience smells can occur during transit, especially when traveling through different climates. The heat and humidity also seem to be a factor. I can confirm the bag was not stored, packed, or anywhere near actual mothballs, and the bag didn't leave our warehouse with a smell. The good news is airing out has always dissipated this type of odor, so we are quite confident if you leave the bag sitting outside its dustbag in a well-ventilated area, the smell will go away. Charcoal bags and sneaker balls can also assist in eliminating odors. We hope to do business with you in the future.

Best,
Katie

Rated 5 out of 5 stars

Great find

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authentic and real. I love my little treasure of the bag. It's even better in person. On top of a great selection this what really puts you apart from similar sites.

December 8, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Anna-

Thank you so much for your kind words and thoughtful review! We truly believe in full transparency, so it means a lot to hear that the detailed photos and descriptions helped you make an informed decision. We’re thrilled to hear you love your bag and that it’s even better in person.

We appreciate your support and are so glad you found a little treasure with us. We look forward to serving you again!

Best,
Miranda

Rated 5 out of 5 stars

Thank you so much

Thank you so much! The transaction went smoothly and fast. Thanks for mailing Priority Mail since the mail system here is so slow. And arrived safely. Will recommend and will buy fr them again ❤️

November 25, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Isab -

Thank you for your kind 5-star review! We’re delighted to hear that everything went smoothly and that Priority Mail helped your package arrive safely and quickly. We greatly appreciate your recommendation and look forward to next time. Thank you again for shopping with us.

Best,
Katie

Rated 5 out of 5 stars

LOVED my Oscar de la Renta heels

LOVED my Oscar de la Renta heels. Such great condition. Amazing price. And wonderful (fast) customer service! Thank you!!!

December 2, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Silvia -

Thank you for taking the time to leave us a 5-star review! We’re very happy to hear you loved your Oscar de la Renta heels and that you were pleased with your purchase and our service. We appreciate you shopping with us and hope to do business with you again soon.

Best,
Katie

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. With a good product to sell

November 20, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Patricia -

Thank you for the 5-star review! We’re glad to hear you found our team professional and efficient, and that you’re happy with your purchase. We appreciate your business and hope to assist you again in the future.

Best,
Katie

Rated 1 out of 5 stars

The disgusting part of you Katie and…

I also commented on Ig but this horrible people hide all comments section to prevent others knows the truth. I have captures. Claimed to be “Freedom based country” but hide comments. Disgusting
The disgusting part of you Katie and the team and why I decided to ask for squire PB to sue you, is about you didn’t reply further via email to me but tried to lie here in public.
I emailed u week ago said the price is okay. You didn’t send me any payment link but said assist me , I asked twice to confirmed payment couple days ago u never mentioned u will sell to others , I thought we made a deal because we finally agreed price. The things u tried to explain here is based on the result u did - discrimination against Asian , and complete the story based on the fact that u pretend selling this to me but sold to others. Race. Disgusting behaviour

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Looking good

That the shopping is so easy and they have what I am looking for 😄😄😄😄😄❣️❣️❣️❣️

November 5, 2025
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Reply from Ann's Fabulous Finds

Hi Deborah -

Thank you for taking the time to leave us a 5-star review! We are delighted you enjoy shopping with us; we appreciate you. We hope you are enjoying your new goodies.

Best,
Katie

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