Ann's Fabulous Finds Reviews 

1,682
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often finding items to be even better than described or in flawless condition. Many highlight the exceptional customer service, noting prompt and clear communication, professionalism, and accommodating assistance, including flexible layaway options. The delivery service is frequently commended for being fast, reliable, and carefully packaged, often including thoughtful personal touches like thank you notes. People appreciate the detailed descriptions and pictures provided, which help them make informed decisions and ensure items meet or exceed expectations upon arrival. Reviewers often express their satisfaction with the overall smooth process, from initial inquiry to receiving their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superior quality and... See more

Quality

Consumers find quality to be positive, consistently praising the superior condition of items, often... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the unmatched professionalism,... See more

Service

Customers had positive experiences with service, often describing it as excellent and first-class, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a 1st class company. I called to verify they were an actual working business. I was greeted on the phone by a wonderful representative of AFF who reassured me. This bag was shipped to me qui... See more

Company replied

Rated 5 out of 5 stars

I have been doing business with Ann’s Fabulous Finds for about 20 years. They are professional and are more than happy to answer any questions you may have. I have never been disappointed with a purch... See more

Company replied

Rated 5 out of 5 stars

I love how you put multiple pictures detailing every scratch/imperfections, so a customer can make an informed decision, not just a spontaneous one. Excellent descriptions, and fairly priced. Authenti... See more

Company replied

Rated 5 out of 5 stars

Ann's is a delight. Her bags are well-curated, beautiful and always better than described. Her customer service is also unmatched. I will never buy bags on the secondary market from anyone else --

Company replied


Company details

  1. Handbags Shop
  2. Fashion Accessories Store
  3. Jewelry Store

Written by the company

Ann's Fabulous Finds is the best source for authentic pre-owned designer handbags and jewelry. Buy, sell, & consign authentic Hermes, Chanel, Louis Vuitton.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,682)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

I had a very nice experience with Ann’s Fabulous Finds. I received an authentic piece and the shipping was a great speed. Good communication from seller with the questions that I had about the item. Thank you!

October 27, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Rita -

Thank you for taking the time to leave us an amazing 5-star review! We’re so pleased to hear that your piece arrived quickly and that our team was able to answer your questions along the way. Enjoy your new treasure and we look forward to next time.

Best,
Katie

Rated 5 out of 5 stars

channel purse

Great fast service, and very accurate on product description. Only place I would buy another luxury item from.

October 30, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us an amazing 5-star review and for your loyalty to our brand! We look forward to your next purchase.

Best,
Katie

Rated 5 out of 5 stars

Took a while to arrive but live the…

Took a while to arrive but live the watch!

October 22, 2025
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Reply from Ann's Fabulous Finds

Hi there -

Thank you for taking the time to leave us a 5-star review! We’re so pleased to hear you love the watch and appreciate your patience while it made its way to you.

Best,
Katie

Rated 5 out of 5 stars

Beautiful scarf

I was beyond happy to receive my Hermes cashmere shawl today. It was exactly as described. Cannot wait to wear it this winter.

October 27, 2025
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Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind review! We’re delighted to hear that you love your Hermès cashmere shawl and that it was exactly as described. It’s such a timeless piece, perfect for the winter season! We truly appreciate your support and hope you enjoy it for years to come.

Warm regards,
Miranda

Rated 5 out of 5 stars

Excellent Online Vendor

Great communication, accurate description! Very happy with my purchase and experience with AFF!

October 18, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your wonderful review! We are so glad to hear that you’re happy with your purchase and that your experience with us was a great one. We truly appreciate your kind words and hope to assist you again soon!

Warm regards,
Miranda

Rated 5 out of 5 stars

Responsive Cust Service & GreatPrices!

The team was so helpful in responding to emails about a specific item - even having the warehouse pull it to answer my questions. I purchased the item at a great price & I am so happy with it!

October 15, 2025
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Reply from Ann's Fabulous Finds

Hi Brittany -

Thank you for taking the time to leave us a 5-star review! We’re delighted we could help answer your questions and make sure the item was just what you were looking for. It’s great to hear you felt you got a good deal and love your purchase! We hope you enjoy.

Best,
Katie

Rated 5 out of 5 stars

Easy

Easy, honest communication about the item on offer.

October 13, 2025
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Reply from Ann's Fabulous Finds

Hi Steven -

Thank you for taking the time to drop us a 5-star review! We’re glad the process was easy and our communication hit the mark—hope to assist you again soon!

Best,
Katie

Rated 5 out of 5 stars

Anns Fabulous Finds

Anns Fabulous Finds, Has been my go to for consignment for over 10 years. I am an avid shopper, but nevertheless, the items that they sell, sometimes can be purchased from far away destinations, and I’ve never seen them before. Great to add to my collections. I recently purchased a small Valentino rainbow striped rockstar purse And I was overjoyed with my purchase not only did it come perfectly wrapped. It looked like it came right off the shelf brand new from Valentino. They no longer have that bag so it was a fabulous find which of course goes right along with the name. The staff is outstanding and the descriptions Sometimes don’t give the product justice. I love AFF they are trustworthy, honest and reputable. Best regards Angela/Palm Beach Island, Florida.

October 7, 2025
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Reply from Ann's Fabulous Finds

Hi Angela -

Thank you for your kind words and 5-star review! And most of all, for being part of our AFF family for over a decade! We couldn't be happier that your Valentino rainbow Rockstud found its way to you in such perfect condition — a find that perfectly captures the spirit of our brand. Your trust and enthusiasm mean so much to our team, and we’re grateful for loyal collectors like you who appreciate the special pieces that cross our paths. Sending our warmest thanks from all of us!

Best,
Katie

Rated 5 out of 5 stars

Great experience

Great experience. They were responsive to requests concerning shipment and kept me informed each step of the way.

October 6, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Patrick-

Thank you so much for your wonderful review! We’re so glad to hear you had a great experience and that our team’s communication made the process smooth for you. We truly appreciate your trust in us and hope to assist you again soon!

Best,
AFF

Rated 5 out of 5 stars

I have always had good experiences with AFF!

I have always had good experiences with Ann’s Fabulous Finds. My last purchase was no exception. They make buying fun and worry free! You’re not going to find better customer service. Their inventory is very good. The descriptions are accurate, the prices are fair, and I can shop completely trusting that what I’m buying is the real deal. My go-to when I want top notch.

October 2, 2025
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Reply from Ann's Fabulous Finds

Hi Tammy -

Thank you for your wonderful 5-star review — and for being such a longtime customer! We appreciate your continued trust and support over the years. Knowing you find shopping with us both fun and worry-free means so much to our team. We look forward to helping you find more treasures in the future!

Best,
Katie

Rated 5 out of 5 stars

Excellent Customer Care

I came across Ann's Fabulous Finds when I was looking for a specific handbag. I'm so glad I did.The bag was in excellent condition and exceeded my expectations. They answered my email promptly and were very pleasant and ready to help. Shipping was fast and they put a lot of care in packaging the item. They clearly take pride in their business and care for their customers. This is the type of business I want to support. I will be back for sure. Thank you for a great experience and a beautiful bag!

October 1, 2025
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Reply from Ann's Fabulous Finds

Hi MC -

Thank you for taking the time to leave such an amazing 5-star review! We’re delighted to know your handbag exceeded expectations and that our service and presentation reflected the care we put into every detail. Our team takes pride in offering both beautiful pieces and attentive service, so it means a lot to know that came through. We appreciate your trust in us and look forward to welcoming you back for your next fabulous find!

Best,
Katie

Rated 1 out of 5 stars

My item was shipped and lost and they…

My item was shipped and lost and they are doing nothing to recover the damages

September 30, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Ellen-

We’re very sorry for the frustration this situation has caused and for any misunderstanding that we’re not taking action to resolve it.

Your order was shipped promptly and remains fully insured and protected. Unfortunately, FedEx’s tracking has temporarily stalled, but our Shipping Manager quickly opened an investigation with both FedEx and our insurance partner, Cabrella, to ensure this is resolved as quickly as possible.
Please rest assured that you are completely covered, and we’re actively following up until your package is either delivered or the claim process is completed. In many cases like this, tracking resumes once FedEx completes its internal audit.

We truly understand how upsetting this delay must be and appreciate your patience while we continue working to make sure you’re fully taken care of. We will continue to update you with any new information we receive as it becomes available.

Best,
AFF

Rated 5 out of 5 stars

Purse just as described

Purse just as described
Fast shipping

September 22, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your review! We’re so happy to hear your purse arrived quickly and was just as described. Enjoy your fabulous find!

Best,
AFF

Rated 5 out of 5 stars

Seamless Birkin Buying Experience!

Splurged on a Black Birkin 30 in Togo, at a fantastic price point! Condition was much nicer than originally described. Layaway process was seamless, communication was fantastic and AFF answered all my questions along the way! If you're looking for preloved luxury items, AFF is the way to go

September 18, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Jackie -

Thank you for sharing your experience and for your amazing 5-star review! We’re so pleased to hear your Birkin exceeded expectations and that our layaway and communication made the process seamless. We hope you enjoy your fabulous new addition!

Best,
Katie

Rated 5 out of 5 stars

Five stars!

My purse came super quick! It was in better condition than listed! I also loved that a handwritten thank you note was included.

September 15, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind words! We’re so glad to hear your purse arrived so quickly and exceeded your expectations. Including a handwritten note is just our little way of showing how much we appreciate you.

Best,
AFF

Rated 5 out of 5 stars

Retail Therapy Minus the Guilt!

The staff are lovely and always attentive. My goodies arrive packaged with care and are delivered when they say they will be. Only top notch goods are offered. Highly recommend.

September 15, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi Gena-

Thank you so much for your kind words! We’re delighted to hear you’ve had such positive experiences with our team and your purchases. We truly appreciate your recommendation and look forward to helping you find more fabulous pieces in the future!

Best,
AFF

Rated 5 out of 5 stars

Louis Vuitton has

The Louis Vuitton purse I purchased was in great condition. Love it!

September 2, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi-

Thank you so much for your kind review! We’re so glad to hear you love your Louis Vuitton purchase and that it arrived in great condition. Enjoy your fabulous find!

Best,
AFF

Rated 5 out of 5 stars

Fair

I am happy with my purchase. I believe I paid a fair price. Shipping could be faster considering it was a high value item.

September 9, 2025
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Reply from Ann's Fabulous Finds

Hi -

Thank you for your review and feedback about your experience. We’re glad to hear you’re happy with your purchase and feel the price was fair. We value your note on shipping speed, and we’ll continue working to make delivery as timely as possible. It's worth noting that we offer expedited shipping options in the shopping cart. We hope you come back and shop with us again.

Best,
Katie

Rated 5 out of 5 stars

Great experience

Great experience! Quick shipping and excellent customer service. No questions regarding authentication.

September 2, 2025
Ann's Fabulous Finds logo

Reply from Ann's Fabulous Finds

Hi -

Thank you for taking the time to leave us such a wonderful 5-star review! We’re delighted to know you had a great experience with us, that shipping and service met your expectations. It’s wonderful to know that our commitment to authentication and customer care gave you confidence in your purchase. We look forward to your next purchase.

Best,
Katie

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