Antictrip 

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See what reviewers are saying

Rated 5 out of 5 stars

Right has been fantastic. I had to change my booking and David and Ria were pleasant , professional and helpful. Will definitely use Artic trip again

Company replied

Rated 1 out of 5 stars

For last 1 and half month I’m waiting for your confirmation The ticket that you provided have 30 KG luggage and the original ticket given by airline company don’t have any baggage allowance. F... See more

Company replied

Rated 5 out of 5 stars

I had a small issue with my travel booking. I contacted Anti Trip. The consultant Pranav was extremely useful and helped me to resolve my query immediately. He also made sure I went online and accesse... See more

Company replied

Rated 5 out of 5 stars

Five star for spencer being the best agent in Antic agency, very humble, accommodating and helpful. Thanks to him for securing my tickets as I have problem in my transaction. He I really patiently wa... See more

Company replied

Company details

  1. Travel Agency

Written by the company

We offer flight bookings and hotel reservations


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Liars and fraudsters from start. Minus 5 stars

After using Skyscanner, I booked and paid 7 July 2024 for BHX to BKK return with Saudi on an alledgedly 'promotional fare' Received confirmation email almost immediately with promise of tickets within 4 days.
After 4 days was advised outbound confirmed but return not. Phoned them and tthe agent/fraudster asked for another £360. Naturally, I was not pleased and asked for my money back. They couldn't do that.
I spoke to Saudia who confirmed they hadn't booked my flight until 4 days later - and there was no 'promotional' fare.
I went back to them and told another agent/liar/fraudster this and they said I could cancel and they would refund me.
I agreed and had an email from Antic Trip confirming and that my refund would be made in '15 to 20 business days'.
After 21 working days I had not received my refund from these fraudsters/liars, so I phoned them and was told by another of their liars/fraudsters, "It is being processed and will be in your account in 2 days," or " It will be in your account Tuesday Thursday, etc., etc." This happened several times. I also emailed their customer support - who are equally good liars and fraudsters - and had emails saying similar to their lying/cheating/defrauding phone agents.
I was accepting and patient (stupid!) for 3 weeks and then had enough.
I went to my credit card company and had a Chargeback refund in 3 days. They said they had had problems before with this company. I asked why they still dealt with them? He said he didn't know??
I am also surprised Skyscanner recommend this company.
Be warned! Do NOT use this company of Liars/Cheats/Fraudsters, after all they have nearly 30% of negative reviews.

July 7, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear customer.

Your concern has already been addressed as per our recent phone conversation. If you need further assistance, please feel free to contact us anytime.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Good it was amazing

Good it was amazing

September 2, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Good service

September 2, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for your lovely words. We are very happy to hear that Ms. Riya was able to assist you effectively and that you had a positive experience with our service. We truly appreciate your feedback and are delighted to know that you plan to book with us again in the future.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Thank you so much Riya for your help

Thank you so much Riya for your help
Very professional.

September 2, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you for your fantastic feedback. We are happy to hear that you found the booking process easy and straightforward and that our communication was effective. We are always here to help and are delighted that you had a positive experience. If you need any assistance in the future, don’t hesitate to reach out.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Great service

Great service

September 2, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

This is awesome

This is awesome

September 1, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Fussless

Easy, quick and easy, no force just great communication.
Very helpful with the booking
Thank you very much

August 30, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you for your fantastic feedback. We are happy to hear that you found the booking process easy and straightforward and that our communication was effective. We are always here to help and are delighted that you had a positive experience. If you need any assistance in the future, don’t hesitate to reach out.

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

FRAUD

FRAUD - do not use. Charged £2400 approx for flights to india. Next day called to say could not honour but can obtain tickets for over £1000 more (even though i spoke with them for assurance before hand also). I demand refund and informed will be received in 7-10days - but 6 weeks later still waiting and repeatedly their emails say refund within next 24hrs. Complete frauds. Legal action required against this company and owners.

July 25, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

FAKE REVIEW.

Dear reader of this review,

This is not a customer of ours nor a genuine review, this is not from a verified account with only 1 targeted fake review towards our company Antic Trip.

This has been reported to Trustpilot.

We pride ourselves in great service and experience to our clients.

Our clients can reach us 24/7.

We are competitively price with world-class service.

We know we are the amazing in our field. Try us, see for yourself.

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

One star is to much for Antic Trip

I just want to share my experience with people out there. Please be careful when you tried to booked flight ticket online. Please Check the company profile and how was the rate. I was experienced a very unpleased situation with company called "ANTIC TRIP UK".

On May 2024 I was booked 2 Flight ticket on ANTIC TRIP UK website.

Before I paid the ticket I was asked the company via live chat regarding how many kilo we get for the check in luggage. They answer 23kg for check in luggage and 7kg for cabin. Screen shoot attached below. I was even asked about the refund policy, but they never answer it.

After I have paid the fee, the company send me email with the booking details and invoice.

Saturday afternoon suddenly I got email with subject "Request to call back, flight booking not confirmed". Below the email.

FYI, nobody call me or email me from the company before (first thing that sound very weird for me, red flag for this company).

After I had read the email, I was called them.
The staff on the other side stated some points as below :
1. that the return ticket from Jakarta to UK was not confirm
2. the prices I had paid was not include the check in luggage
3. I need to pay more if I want to confirm the return ticket as scheduled (a lot of money for me)
4. I need to pay more money if I want to change the flight to different date ( earlier or later ). The staff give me some several dates with different prices to pay.
5. I can not cancel the departure flight as already confirmed from their side (how come departure flight is confirmed and the return is not). Even if I want to cancel the return ticket they only give me £81/ticket for the refund (this is not fair as we pay more than that)

I was felt very frustrated as I can not get the full refund and if I stay with the schedule I have, I must pay a lot of money. The Company didn't give you any reasonable choices as a customer. Either you lost your money or you must pay them some more money to fly.

As I didn't have any other choices, sadly I was FORCED to pay some money again to the company and change the date to fly earlier from the original schedule.

As a customer who already paid full and had a confirmation email regarding the booking and invoice, this is totally not FAIR.

As a customer I was very very disappointed with how the Travel Company treats their customer. They didn't stated clear information for the customer and force the customer to pay the consequences.

Hopely other peoples will learn a lesson from my undelightful experiences with online travel company.

Antic trip staff tried to persuaded me to removed my review on Trust Pilot and today on September 2024 I just realized that my review is gone. But I will not stop to spread the information regarding this company who always tries to take advantage from customers. Please BE AWARE WITH THIS COMPANY.

May 1, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Ms. Catherina,

We kindly request you to please stop unnecessarily reviewing our company. As we have checked the details with your name and found nothing. we kindly request that if you want to get any assistance please share your booking reference with us and share your contact details through support@antictrip.co.uk .

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Good services

August 30, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

The person I was dealing with his name…

The person I was dealing with his name is nick and he was honest, very understanding and kind but the one thing I didn’t like was the fact that when I had booked my ticket it was a different price online which was £879 than after they had send me a email and left me a voicemail that I need to add another £491 for mine & my daughter ticket which made me feel very frustrated but I ended up paying for and o got all the confirmation email and my E- ticket but next time don’t change the prices of times!

August 29, 2024
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you for taking the time to share your experience. We are glad to hear that Mr. Nick provided you with honest and kind service. However, we are truly sorry for the confusion and frustration caused while booking a ticket.

We really want to thank you for your feedback. It is because of your feedback that we are able to improve our service day by day.

If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.

Thanks & Regards,
Team Antic Trip

Rated 5 out of 5 stars

They have been kind

They have been kind, understanding and helpful to me.

August 30, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Great service

Great service. Thank you RIYA .

August 30, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for your lovely feedback and we really appreciate your time. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

good service

good service

August 30, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Customer,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

DO NOT BUY TICKETS FROM ANTICTRIP

I booked 4 flights for my family costing £3200 vis skyscanner which led me to Antictrip, so you would think its legitimate. The next day I recieved a phone call to say only one flight was confirmed and that I could not get a refund but I would have to pay another £800 to get all 4 booked, this was over 4 months ago. They finally acknowledged that they didnt have the tickets 4 days before I was due to fly out. I kept getting there is an issue with the flight, then they sent an email with a reference, but when I checked the referrence with Emirates we were not on the flight... I had to buy 4 more tickets having to pay £2k more as very much last minute. I'm still waiting for my money back, its been 5 months since I first bought the tickets and 3 weeks since they acknowledged they didnt have the tickets...
ANTIC TRIP HAVE CALLED THIS FAKE,, I can ASSURE ITS NOT, they offered me £500 of vouchers to take my review down.... PLEASE DO NOT USE ANTICTRIP

August 7, 2024
Unprompted review
Antictrip logo

Reply from Antictrip


FAKE REVIEW.

Dear reader of this review,

This is not a customer of ours nor a genuine review, As we have asked for the Personal details so that we have identified the details as received nothing so we are marking this review as Fake.

This has been reported to Trustpilot.

We pride ourselves in great service and experience to our clients.

Our clients can reach us 24/7.

We are competitively price with world-class service.

We know we are the amazing in our field. Try us, see for yourself.

Thanks & Regards
Team Antic Trip

Rated 5 out of 5 stars

Excellent Customer Service

Ria the customer service rep was very polite and friendly. He was able to compensate me for any worries that i may have with regard to using the agency in the future.

August 29, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Customer,

We appreciate you taking the time and sharing your kind review. Such feedbacks motivate our staff and help us in improving our services further.

We are looking forward to serving you again in the future.

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

fraud company

fraud company. booked ticket, waited for 48 h for confirmation, never came confirmed ticket. Requested refuhd, that waited for 15 days, never got refund. Dont use this company. Completely fraud..

July 10, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Mr. Vajsi,

Thank you for your message.We reallly wanted to know your booking id.

We understand that you have strong feelings about your experience, and I want to assure you that our goal is to address any concerns you have. Your reviews are important to us, and we are committed to resolving the issues you’ve faced.

Please help us to provide your contact details or the Booking so that we can investigate and work towards a resolution. Our aim is to make things right and ensure that your concerns are addressed.If you are not able to provide any details we will consider this review as a fake.

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

Fraud punda mavans

Guys this antic trip is run by pukka cheaters. cheating is happening at the core. Don’t fell into their traps for attracting offers. I know their history. They don’t even have office in UK. They paid for an address and they are working some where in South Asia, you can identify with their accent, and even with phone connection they do the same. I came to know all of this is by personaly visiting the address they mentioned in their website. If someone fell in their trap, don’t be panic please go to the nearest police station, Explain the situation and get the crime report copy. The Go to your bank raise Dispute on the transaction. Produce all the necessary documents. Sure you will get your refund within short span of time. Don’t wait for the false assurance given by the antic trip bastar*s. Once again please don’t book tickets in cheap grade local websites like this antic trip garbage website. Punda mone

August 20, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

Dear Mr. Kavin,

We kindly request you to please stop unnecessarily reviewing our company. As we have already checked your details in the past and found nothing in your name we kindly request that if you want to get any assistance please share your booking reference with us and share your contact details through support@antictrip.co.uk .

Thanks & Regards
Team Antic Trip

Rated 1 out of 5 stars

The worse company I have ever dealt…REFUND STILL NOT GIVEN

The worse company I have ever dealt with. promised a refund on 23rd July for 10-12 working days and since been lied over and over again by Ria, Ronny saying it will be in tomorrow etc..I have still have NOT received my refund. I urge everyone to complain to trading standards.

July 23, 2024
Unprompted review
Antictrip logo

Reply from Antictrip

FAKE REVIEW.

Dear reader of this review,

This is not a customer of ours nor a genuine review, this is not from a verified account with only 1 targeted fake review towards us (by a competitor etc).

This has been reported to Trustpilot.

We pride ourselves in great service and experience to our clients.

Our clients can reach us 24/7.

We are competitively price with world-class service.

We know we are the amazing in our field. Try us, see for yourself.

Thank you,

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