Right has been fantastic. I had to change my booking and David and Ria were pleasant , professional and helpful. Will definitely use Artic trip again
Company replied
Antictrip
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See what reviewers are saying
For last 1 and half month I’m waiting for your confirmation The ticket that you provided have 30 KG luggage and the original ticket given by airline company don’t have any baggage allowance. F... See more
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I had a small issue with my travel booking. I contacted Anti Trip. The consultant Pranav was extremely useful and helped me to resolve my query immediately. He also made sure I went online and accesse... See more
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Five star for spencer being the best agent in Antic agency, very humble, accommodating and helpful. Thanks to him for securing my tickets as I have problem in my transaction. He I really patiently wa... See more
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Company details
Written by the company
We offer flight bookings and hotel reservations
Contact info
128 City Road London, EC1V2NX, London, United Kingdom
- 02038347788
- support@antictrip.co.uk
- antictrip.co.uk
Very helpful and knowledgeable
Ivy at Antic Trip was very helpful in getting us a good deal on flights to Delhi. We went through several iterations and possibilities and, through her patience, Ivy was able to find the correct tickets for us. Thank you.
September 12, 2024
Reply from Antictrip
Dear customer,
Thank you for your wonderful feedback. We are so glad to hear that Ms. Ivy was able to assist you in finding the perfect flights to Delhi. Her dedication and patience truly make a difference, and it’s great to know that you had a positive experience working with her.
We appreciate your trust in us and look forward to helping you with your future travel plans.
Thanks & Regards
Team Antic Trip
SCAM COMPANY
SCAM COMPANY! PLEASE READ THIS BEFORE YOU BOOK ANYTHING! If I could give this company 0 star then I would but unfortunately I can’t. The prices they show online are incorrect, it’s a money making scheme to lure people in to make bookings with them. Once you pay, they say they will send you the tickets in 24-48 hours. Anyone that has travelled before knows that tickets get issued straight away or within 5 minutes. When you ask them where your tickets are, they make up times and they NEVER arrive. Then you get a phone call saying your flight has not been confirmed but they can offer you on a different flight but you have to pay ALOT more. I specifically asked if my flight was confirmed and was told it was so why ring and say it has not? I asked for a refund which I have still not received! ABSOLUTE LIARS AND SCAMMERS. Please believe the negative reviews you see on the website as they are genuine and they have done this with so many other people. I wish I had read the reviews before booking with Antic Trip. This company should be shut down! As if you check on the Companies House Government Website, THEIR COMPANY HAS BEEN DISSOLVED SO HOW ARE THEY STILL OPERATING!!!
September 19, 2024
Unprompted review
Reply from Antictrip
Dear reader of this review,
This is not a customer of ours nor a genuine review, As we have asked for contact details with the help of Trustpilot but we have not received anything from the publisher. This has been reported to Trustpilot Already.
We pride ourselves on great service and experience to our clients. Our clients can reach us 24/7. We are competitively priced with world-class service.
We know we are amazing in our field. Try us, see for yourself.
Thanks & Regards
Team Antic Trip
Absolute scam
Absolute scam! We booked a flight we saved over 2 years for. To go with our 4 children booked was all confirmed and then had a phone call saying the airline hadn’t confirmed flights I spoke to the airline myself and they told me they had seats available for us!
They wanted another £600 to come back a day later! But these flights couldn’t be confirmed also! I will not be using again and now have to wait upto 15 working days for a refund so we cannot even book separate flights and has ruined our only holiday we have every 2 years!
NEVER USE THESE THEY ARE A COMPLETE SCAM! 😡😡
*UPDATE*
Called this joke of a company about our refund said it would be in our account today 9/10/24 and lo and behold it’s not back in our account! We now have 4 very upset children who wanted to go away and no refund. Spoke to this company and because of the review we haven’t had our refund! So now I am in contact with the police and the bank for this fraudulent company! DO NOT USE THEM!
They said once review has been removed then they will process our refund! NO CHANCE POLICE NOW INVOLVED IN THIS CASE TO GET OUR MONEY BACK!
Our story will go all over every social media platform to sort this company out!
September 21, 2024
Unprompted review
Don’t go for promotional tickets
Don’t go for promotional tickets. I bought this tickets on 14th September and I contacted them everyday without failed for my tickets. And didn’t issues my tickets for London to Ahmedabad. Everyday contacted them and today I solved my problems with different flight plus 549 pound more with not my requested dates. I already put my money so couldn’t refund me as they said.
Thank you so much guys Rohan, Ching and Danny but I never suggest anyone to buy tickets from you guys. You guys promised but never finished promised.
September 14, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
As we are checking our records your flight booking is already confirmed and your issue has been already resolved Further We kindly request you to please contact us anytime if you need any assistance.
Thanks & Regards
Team Antic Trip
I am satisfied with the service
I am satisfied with the service, they are always ready to answer my questions and they were professional.
I have talked today Samia she is exceptionally good.
My thanks to Danny, Rohan and Sara
September 20, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words. We are happy to know that you had a positive experience with our team.Your appreciation for Samya,Danny, Rohan, and Sara means a lot to us.
If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thanks & Regards
Team Antic Trip
Nothing to much trouble for Rohan.
August 27, 2024
Reply from Antictrip
Dear customer,
Thank you for your wonderful review. We are happy to hear that Mr.Rohan provided you with such great support. His dedication to helping our customers is truly valued.
If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thanks & Regards
Team Antic Trip
🛑Scammer🛑 Never buy tickets from them…
🛑Scammer🛑 Never buy tickets from them or you loose💸 all of it.
July 2, 2024
Unprompted review
Reply from Antictrip
FAKE REVIEW.
Dear reader of this review,
This is not a customer of ours nor a genuine review, As we have asked for contact detail with the help of the Trustpilot but we have received the information where contact number and email address are not available in our database also the Booking reference -BUK-31207642 are not related to us and number which we received are not getting connected so that we can help further.
This has been reported to Trustpilot.
We pride ourselves in great service and experience to our clients.
Our clients can reach us 24/7.
We are competitively price with world-class service.
We know we are the amazing in our field. Try us, see for yourself.
Thanks & Regards
Team Antic Trip
Ria is very helpful
Ria is very helpful, personable and reassuring. In command of the brief and professional.
September 18, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words. We are Happy to hear that Ria was able to help you effectively. Your feedback means a lot to us and motivates us to continue providing excellent service.
If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thanks & Regards
Team Antic Trip
It was good and nice experience with…
It was good and nice experience with ATU. Everyone was helpful and Riya helped me a lot to sort out the ticket.
Thanks Riya and ATU.
September 17, 2024
Reply from Antictrip
Dear Customer,
Thank you for your positive feedback. We are glad to hear that you had a great experience with our company. it is always great to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Thanks & Regards
Team Antic Trip
This company is good by garry
September 1, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you for your positive feedback. We are glad to hear that you had a great experience our company. it is always great to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words. We are Happy to hear that Sara was able to help you effectively. Your feedback means a lot to us and motivates us to continue providing excellent service.
If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thanks & Regards
Team Antic Trip
It's good wish they do bit cheaper …
It's good wish they do bit cheaper deals when specially when you abroad and want to com home (UK)
September 9, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you for your feedback. We are pleased to hear that you found our service good. We appreciate your suggestion regarding more competitive pricing, especially for those traveling abroad. We constantly review our pricing to provide the best value for our customers and will take your input into consideration. If you need further assistance please feel free to reach out.
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you for your positive feedback. We are glad to hear that you found our handling to be both helpful and professional. it is always great to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Thanks & Regards
Team Antic Trip
Services
Two of your representative riya and Sarah both are very good in guidance and the way of communication also very good am very satisfied from both of her
September 11, 2024
Reply from Antictrip
Dear Customer,
Thank you for your wonderful feedback. We are delighted to hear that Our Team members Ms. Riya and Ms. Sarah provided you with excellent guidance and communication. We take pride in our team’s dedication to customer satisfaction. and it’s great to know their efforts made a positive impact. If you need further assistance. Please feel free to reach out.
Thanks & Regards
Team Antic Trip
Voucher
Overall experience wasn’t very nice but I got call from Ria and she did apologise for bad experience. I hope they will improve their services, I’ll definitely try again to use this service.
September 11, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you for taking the time to share your feedback. We are so sorry to hear that your overall experience wasn’t up to expectations, but we are glad that Ms. Ria reached out to you and apologized. We are committed to improving our services, and your feedback is crucial in helping us do that. We hope you will give us another chance to provide you with a better experience in the future.
Thanks & Regards
Team Antic Trip
Shameful business model
Friendly and prompt customer service but deceitful model which undermines everything.
Basically they offer promotional fares that in reality are not available. Then after you pay they claim one of the flights are no longer available effectively forcing you to purchase a different ticket that is NOT even close to the original in price, airline or date!. I paid about £2970 for 4 tickets (family of 4) rtn to manila on Qatar airways from London which I was told on the phone immediately prior to booking online that they were discounted tickets as only 15kg of luggage was allowed. I booked and for the last 5 days have been told that the rtn ticket is no longer available and that I have to now purchase a flexible ticket which is much more expensive and no similar to prices on ther websites I have asked for my money back and they are declining that as a realistic option even though under trade laws there is a several day day cooling off period. I deliberately chose One world alliance airline as a silver card holder. They have tried to offer cheaper flights at less favourable times, duration and dates which are completely contrary to the original booking. The reviews all tell of similar stories. They cant deny this booking ATU24097490 6th to 9th April 2025.
I have spent hours on the phone at my own cost without a resolution 5 days after original booking hence my rating tonight.
19th Sept 2024 and 10 days on update. Nothing has been resolved. Antic trip still has my £2950 and the situation is being dealt with by Barclays fraud team after Antic asked to pay a further balance by BACS to a 3rd party account with a formal invoice to support. Barclays raised an alarm on my account. I do not have a flight!
19th Sept 2024. I keep receiving hostile phone calls from Antic asking me to remove my review with threatening rhetoric. Why would someone remove a review if they have had a genuinely poor experience which I have had. They should apologise properly. Many other people have had similar experiences. Antic have stated on the phone today that they have refunded my bank. I have called Barclays bank and they have just told me categorically that no refund has been received to date from Antic. Yet more deception!
Now 16th October still no refund yet!
September 9, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
We have presented you with all available booking options, but none of them suited your needs. Regarding our business model, we want to inform you that we have been in business for many years, and every company has its own business models and perspectives to operate.
We appreciate that you like our Customer Service Team, but the issue you faced has already been resolved through email. Nevertheless, we are continuously working to make our business operations smoother. We always welcome your feedback, and if you need any further assistance, please do not hesitate to contact us.
Thanks & Regards
Team Antic Trip
A Very Suspicious Site
Tried to book tickets through them at the price that was too good to be true😊 Upon pressing the ‘Book’ button, received a message: ‘******’ (Please see an update below). This looked very suspicious as my bank uses 2-step verification and the site never reached this stage. To clarify, I rang them up. The lady on the phone said that my bank declined the payment (I found out later that this wasn’t true, as the transaction never reached the 'security firewall') and I can pay via a bank transfer. This option immediately rose suspicions and was declined. Then she said that she’d send me an email with a link to make the payment. At this point I just hang up.
UPDATE 07.09.2024. I've received a polite email from Trustpilot saying that Antictrip believe that publishing their exact message, generated by their own website, that included their contact number contains personal information and thereby violates Trustpilot's guidelines. Formally, this is correct, so I've deleted the message. One minor thing though... This very personal number is highlighted on the home page of their website as the number to ring for 'more unpublished deals'. There's more to this saga, but I'll refrain from sharing this for now)))
September 5, 2024
Unprompted review
Reply from Antictrip
Dear Mr. Sergey Smirnov,
Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and inconvenience you encountered during your attempt to book tickets.
We take online security very seriously and understand your concerns about the payment process. It’s important to us that our customers feel safe and secure while using our services. Please be assured that our payment system follows rigorous security protocols to protect your information.
As we have reviewed our system and found no record of the transaction reaching the payment stage you described. This might indicate a technical issue or an error during the transaction process. And We always give alternative option of the payment.
Thank you again for your feedback. Your experience is valuable to us, and we are committed to improving our services.
Thanks & Regards
Team Antic Trip
Thanku siya
September 5, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Thanks & Regards
Team Antic Trip
Thank you Ria for the wonderful customer service
Thank you Ria for the wonderful customer service
September 4, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your lovely words. We are very happy to hear that Ms. Riya was able to assist you effectively and that you had a positive experience with our service. We truly appreciate your feedback and are delighted to know that you plan to book with us again in the future.
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your lovely feedback. We really appreciate that you got the best fare from us.
If you have any more concerns or need further assistance, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thanks & Regards
Team Antic Trip
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