Right has been fantastic. I had to change my booking and David and Ria were pleasant , professional and helpful. Will definitely use Artic trip again
Company replied
Antictrip
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See what reviewers are saying
For last 1 and half month I’m waiting for your confirmation The ticket that you provided have 30 KG luggage and the original ticket given by airline company don’t have any baggage allowance. F... See more
Company replied
I had a small issue with my travel booking. I contacted Anti Trip. The consultant Pranav was extremely useful and helped me to resolve my query immediately. He also made sure I went online and accesse... See more
Company replied
Five star for spencer being the best agent in Antic agency, very humble, accommodating and helpful. Thanks to him for securing my tickets as I have problem in my transaction. He I really patiently wa... See more
Company replied
Company details
Written by the company
We offer flight bookings and hotel reservations
Contact info
128 City Road London, EC1V2NX, London, United Kingdom
- 02038347788
- support@antictrip.co.uk
- antictrip.co.uk
Reply from Antictrip
Dear Customer,
Thank you so much for your review. We appreciate your Time. We are continuously working to improve our services .Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
the way antic trip secuur business…
the way antic trip secuur business seems unethical.... they offer a very good price for the flight compared to other suppliers, for the trip you want.... then , Payment fails,,,, from a card one uses all the time... by the time you get hold of someone at antic trip that flight has gone so they sort anotherone for more money than the original quote at different times and place... The information on my outward ticket was incorrect. I unexpectedley had to change airports in sao paulo , not a simple task... I would not recommend their service...
July 12, 2024
Unprompted review
Reply from Antictrip
Dear Mr. Skilton,
Thank you for taking the time to share your feedback. We would like to inform you that if the payment was declined, you have the option to check with your bank.
Furthermore, if the flight fare increases, it is beyond our control as it is dynamic. Regarding the extra money you paid, we informed you immediately that the same fare was not available and provided alternative options, understanding the importance of your journey.
Regarding your airport change, we had already informed you prior to making the change which you agreed on.
Thanks & Regards
Team Antic Trip
Ria was very helpful and solved my…
Ria was very helpful and solved my problem with no hesitation, Thank you
August 9, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Ria provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your lovely feedback and we really appreciate your time. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
Ria was very helpful she was able to do…
Ria was very helpful she was able to do my check in quickly and affectingly
August 3, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that we have provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
Easy to book
Easy to book. Had initial problem where customer service wasnt helpful but aftwrwards tanya and everyonr else was very helpful
August 1, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your lovely feedback and we really appreciate your time. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
Very good Taniye
July 31, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that we have provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
Thank you so much for resolving issue
Thank you so much for resolving issue.
It was 5 star service
July 30, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that we have provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
Good service
Thanks riya she helped me a lot for my flight booking and everything … thanks a lot
July 27, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Ria provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
I would like to give them a negative…
I would like to give them a negative star if there would be any option. They are fraud, money grabbers, advertising very lucrative/false prices took the money out of your bank and called saying this was promotional it’s changed now please pay up more.
Stay away from these guys, don't fall for their trap stay away. I am filling a complaint against them.
Biggest scammers
July 25, 2024
Unprompted review
Reply from Antictrip
Thank you for your feedback regarding your recent booking with us. We would like to clarify the situation for you:
You booked your flights with us on July 24th, making a payment of £1075.94. At that time, the flight was not confirmed, and we informed you accordingly. Upon your request, we proceeded to book a one-way ticket, which was confirmed with you at a price of £563.18.
You acknowledged and agreed to this amount, and we processed the booking immediately, sending the tickets to you within 30 minutes. Additionally, we refunded £412.05 to the card you used for the initial payment on the same day. All this information, including the refund, was provided to you in our communications.
We understand your concerns about wanting to cancel the flight later on, but as stated in the confirmation, the booking was non-refundable. Despite this, we had already acted on your initial instructions and processed the refund for the difference.
We kindly request you to check your confirmation email for all the details. If there are any further concerns, please do not hesitate to contact us via the email through which you received your e-tickets.
We apologize for any inconvenience caused and appreciate your understanding.
Team Antic Trip
very good service which i received
i booked the ticket from the antic trip but had not issued later i got call from tania that your ticket was on promotion price so you are not get with the same price so i have to paid extra money and tania did very good communication with me and she gave me best price with another flight and time
thank you Antic trip i like your services very much
July 24, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Taniya provided you with a simplified and helpful service. Your satisfaction is our priority, it’s great to know that we met your expectations. Your feedback is invaluable to us and helps us continue to improve. Thank you for your kind words and for choosing Antic Trip!
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Taniya provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
After making a first time booking ..
After making a first time booking, we ended up with chasing for the tickets which we did not find too pleasant. Needed to call multiple times for tickets. The customer care is good, they respond every time promptly but I believe they have certain things which are beyond their control. This situation will be very challenging for the families who plan their International journeys with multiple destinations in a single planned trip. Needed to make many amendments. But we are happy finally because we have got the tickets. I personally believe if they can issue tickets to the customers within a day or 2, they will definitely be good players in the market.
July 10, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you for taking the time to share your experience with us. We're pleased to hear that you found our customer care team responsive and helpful. Your feedback about the need for quicker ticket delivery is valuable, and we are actively working on streamlining our procedures to ensure a more efficient and smooth experience for all our customers.
We truly appreciate your patience and understanding throughout this process. If you have any further concerns or need assistance with future bookings, please don’t hesitate to reach out to us directly. We’re committed to making your next experience better.
Thank you once again for your feedback and for choosing Antic Trip.
Thanks & Regards
Team Antic Trip
Very friendly and great gestures
Very friendly and great gestures by her with warm behavior. Appreciate for her efforts for helping with my boarding pass
July 18, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for the Review, We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you . If you have any more questions or need further assistance in the future, please don’t hesitate to reach out to us.
Thanks & Regards
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Taniya provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
Scammer
Be careful everyone do not use this agency. It’s 100% scammer. Book a flight £733.56 and received ref email with no luggage allowance, spoke to them and tried to solve the issue but couldn’t find solution than cancel the flight with both parties agreement but didn’t get penny back. Call them many many times. Always said next week but never get the money.
So be careful don’t put your money in bin.
January 14, 2024
Unprompted review
Reply from Antictrip
Dear Mr. Prakash
We would like to investigate this further to ensure that a resolution towards the issue you face. Could you please provide us with your booking reference number and contact details via email (support@antictrip.co.uk).However, if you are unable to provide any details, we will consider that you are not our customer and that you might have published a fake review.
Thanks & Regards
Team Antic Trip
Tanıya was really helpful
Tanıya was really helpful, she help me which my flight details which I was worried as my flight was changed from One airline to another.
Thanks for your help Taniya.
July 24, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ms. Taniya provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks & Regards
Team Antic Trip
I experienced such a Great and Helpful…
I experienced such a Great and Helpful Customer Service.
I am sincerely thankful and grateful especially to Ms Sonia for her patience, assistance helping with my entire process for the flight booking. My sincere thanks to you Ms Sonia, you are such a helpful person and I am sure you are a great asset to your company. I Appreciate and Thank you.
July 23, 2024
Unprompted review
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear that Ms. Sonia provided you with excellent service and made your flight booking process smooth and enjoyable. Your appreciation means a lot to us, and we’ll definitely pass along your compliments to Ms. Sonia.
At our company, we always strive to provide exceptional customer service, and it’s customers like you that make our job so rewarding. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out to us.
Thanks & Regards
Team Antic Trip
I will recommend this company
I will recommend this company
Tania is great and helpful
July 23, 2024
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Tania provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
Reply from Antictrip
Dear Customer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Ria provided you with a simplified and helpful service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.
Thanks
Team Antic Trip
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