8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... See more
Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... See more
Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... See more
Company details
Written by the company
Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.
Contact info
UNIT 7, FIRST BUSINESS PARK, FIRST AVENUE, CW16GB, CREWE, United Kingdom
- 01270508538
- info@apachie.co.uk
- apachie.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seller will help
Since contacting the Company via email , I’ve received great communication and hopefully will have the correct part for my scooter .
Brought a scooter for my son at Xmas…
Brought a scooter for my son at Xmas the new pro and unfortunately the tyre got a puncture needing a new tyre the service I have received from the company while they have had to wait for stock has been nothing but five star always responding to emails quickly and has given me a great experience with the customer service would I recommend yes would I buy again yes thanks guys and hope people keep buying well done
Best company for after sales care
The service from this company is first class. After sales care is amazing. This company have gone above and beyond to assist me and i would certainly reccomnend them
Immaculate customer service…I could…
Immaculate customer service…I could give it a 7 star easily.
I was genuinely so worried as there was…
I was genuinely so worried as there was only one review but after a call to the seller I was reassured.
I've had a few scooters, Carerra, Pure Electric and more but I have to say I'm unbelievable overwhelmed!
The scooter is much much chunkier and robust than even my Carerra was and it has a quality feel from the first moment you open the box.
The selling point for me was the built in indicators because this is going to be a must have when the scooters become fully legalised.
If you're looking to purchase a scooter then in my opinion there really is no comparison.
I hope the battery lasts well over time I'm sure we will find out.
If you're buying a scooter make sure it's this Apachie Pro. I wish I'd bought it first
The after sales service is brilliant.
Tyre and tube good quality
The company use Royal Mail so delivery is not speedy but on the other hand there is no delivery charge.
I do have one quibble. The tube had a short valve and protruded very little through the front wheel. I had to use a valve extension and remove it after inflation. It was a fiddle to change the front tyre but no reflection on Apache in particular as all escooters are the same.
Fast delivery service and amazing…
Fast delivery service and amazing quality!!!!! Loved the product I bought.
Fantastic scooter and quick delivery
Communication with Apache was top class.
Great customer service and excellent…
Great customer service and excellent help with what I needed and help with any inquires I had
Would use the company again
Easy and great
Fantastic customer service
I bought my first scooter two months ago and the battery capacity was not enough for me and the screws on the kickstand were not installed properly when I first received it so it fell off. But since my case was other than human damage, insurance covered it, so they quickly sent me a new one. They have a better Pro version, but I’m still considering whether to replace it because the weight has almost doubled. Overall, the experience was great and they had fantastic customer service and took care of the problem very quickly!
Fantastic customer service
Right from the start there was great communication and the want to help solve my issues was fantastic 😊
A special thanks to Dan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








