Apex Mortgage & Protection UK Ltd Reviews 470

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a wonderful experience with Sarankan. He was incredibly kind and took the time to address all of our concerns clearly and thoughtfully. His patience and genuine passion for his work truly stood... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Rated 5 out of 5 stars

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas. Friendly & flexible, which helped a great deal in planning around my busy life. I would highly reco... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

Our mortgage advisor Tony went above…

Our mortgage advisor Tony went above and beyond to help us get the best mortgage. As first time buyers he also made sure we always understood the process, guide us to the best option and made the start of our journey to completion as stress free as possible. Very reliable, trustworthy and clearly well informed, we would definitely recommend Tony as a mortgage advisor, especially to those new to the property market.

July 1, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Hannah, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you Layla

The service provided by Layla was simply exceptional. I knew I was in safe hands from our first appointment. She is so knowledgeable and professional yet personable and approachable too. She went above and beyond and made the whole buying process smooth and exciting! Thank you Layla :)

August 26, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Leanne, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you Layla!

Thank you Layla!
Layla was fabulous from start to finish, going above and beyond to help us achieve our dream! She has been patient, funny, open and honest and never failed to keep us updated throughout our 7 month saga! Absolutely fantastic service

August 26, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Wp, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

5* service

Diane has been amazing from the start, she listened and noted everything we wanted, she updated us every step of the way, available any time of the day! Very quick response time, she worked amazingly hard to get the best outcome. I would recommend here 100%. We will definitely be using Diane again.

September 5, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello H K, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane/ APEX

Diane , was very helpful and managed to get us a mortgage at reasonable rates locked in well in advance . Great communication throughout. Will definitely be using her again .

September 13, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Stuart, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you Curtis!

I approached Curtis to discuss my life and critical illness cover. He was professional, friendly and extremely knowledgable. He went above and beyond to arrange my cover. Not only did he meet all my requirements but he also saved me money. I have and will continue to recommend Curtis to anyone and everyone - thank you!

July 31, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Jade, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

5 star service from Layla!

I would highly recommend Layla; it is evident how passionate she is and she goes above and beyond for her customers. 5 star service!

August 19, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Faye, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Top work from Mark Fanning

Top work from Mark Fanning. Helped me out massively with life insurance and income protection as I am newly out of the military and newly self employed. Got an awesome deal which saved me more money a month with still a very high cover. Thanks again mate!

September 6, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Liam, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Fixed for 5 Years; Thanks Kelly!

Kelly helped us sucessfully re-mortgage and secure a great rate for 5 years just as they started increasing. She sorted everything out and kept us frequently updated. She has such a positive attitude and is very good at what she does! Cheers!

September 1, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Josh, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane is amazing!

Diane has been amazing at helping us with our remortgage and looking into income protection for us. It hasn’t been a straight forward case due to me being on maternity leave but she has secured us an amazing rate which are hard to come by at the moment. From start to finish she has kept us up to date with the progress and has taken all the stress away.

Thank you so much Diane, I would 100% recommend you to anyone!

July 1, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Michaela, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

1000% highly recommend Diane she has…

1000% highly recommend Diane she has been absolutely amazing and relentless with our mortgage she has faced so many bumps with ours but she’s managed to tackle them all cannot thank her enough for her patience and most importantly all her time as it’s been a whirlwind not your normal easy mortgage application but nothings too much for her she’s truly a diamond we would have given up months ago if it wasn’t for her positivity and now we own a dream home THANK YOU DIANE!!! XXX

August 26, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Danielle, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane is amazing!

Diane is absolutely fantastic! From the minute I found her online she has been so thorough and informative. She spent well over an hour on the phone to us initially explaining everything we needed to know. Since then she’s been brilliant every step of the way. We didn’t even think we’d be accepted for a mortgage and now have our offer, which has been such a quick process due to Diane’s hard work. She’s made it all such a breeze and has always been there straight away when we needed her!! Thank you so much!!

August 25, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Emily, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kelly at Apex was my mortgage advisor…

Kelly at Apex was my mortgage advisor and she was amazing from start to finish especially as we had a few things crop up but she helped me every step of the way.
She always communicated throughout even at night!
I would a 1000% recommended to anyone as I know she’d get the job done.

August 22, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Kayleigh, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane has been brilliant from start to…

Diane has been brilliant from start to finish, she has taken her time to find the best option for us going forward. She is very professional and patient and worked hard to get us an outcome promptly. We will definitely be using Diane and her services in the future :)

August 23, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Jessica, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Best around

I wouldn’t trust any other company than Apex to handle my mortgages and life insurance.

Transparency from the start and nothing was ever too much for them. Always available at the end of a email or phone call.

We struggled to secure a deal initially but Tony advised us throughout that we would get what we wanted in the end. They stayed true to this and delivered.

It’s helped us gain financial stability in these uncertain times and we’re now able to live more comfortable.

Highly recommended for your mortgage needs.

August 17, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Craig, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

🌟 5* outstanding service 🌟

Absolutely outstanding service from start to finish. Everything ran smoothly, and the pressure was taken right out of our hands. I can highly recommend Sonia & Shanine. Nothing was too much trouble. Thank you for all your help, support, and advice its meant so much to me to know i have had your support and guidance throughout. Anyone in need of mortgages, life insurance and more these are the guys to contact they are 💯 committed to what they to best! I will definitely be using you again in the future x

August 17, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Sarah, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kelly provided 5* service as always!

Kelly was (as always) absolutely incredible. Knowledgeable and efficient from start to finish. There really isn’t anyone better in the mortgage game and I would absolutely recommend her to anyone!

August 16, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Megan, thank you so much for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

THE BEST PERSON EVER…

THE BEST INSURANCE HELPING PERSON EVER (sorry I cant remember the exact job title!).
I was dreading a long, boring call to sort out my income protection, as I wasn't fully versed in what it was, how it works etc. - but speaking to Nicola made the whole process so easy!!
She is such a wonderful, caring person who went above and beyond helping me sort the best cover at an even better price!
I was genuinely amazed at how considerate and talkative she was, and never once made me feel stupid or silly (even when I asked some rather stupid or silly questions!).

I accept stress enough how amazing she was and would highly recommend her personally, and if everyone working there is as bubbly and fantastic as she is, then we're all in good hands!♥️

Now I have to go parachuting 🤘🤘🤘

August 15, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Conor, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Hassle free first time buying of property!!!

Lynn was recommended to us by my Mrs friend.From the very 1st stage till the date of exchange Lynn was the most cooperative person in this whole long transaction that went onto a span of some 6 months. Since we are the first time buyers and all this process was quite new to us but throughout the process Lynn has always helped us with all kinds of information. He found us some highly competitive mortgage deals that suit our financial situations, and went on to get us some really good insurance products too.

One thing that made us give him 10/10 is his query response time. Anytime we have raised any query to Lynn he has got back to us within the same hour.

I will highly recommend Lynn to all your estate financial matters especially, if you are a first time buyer.

August 15, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Sadiq, thank you so much for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the near future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Layla was superb in sorting out my…

Layla was superb in sorting out my remortgage.
She was very thorough and efficient and the whole process went through surprisingly quickly.
Would definitely recommend her and Apex.

August 10, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Luke, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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