Apex Mortgage & Protection UK Ltd Reviews 470

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a wonderful experience with Sarankan. He was incredibly kind and took the time to address all of our concerns clearly and thoughtfully. His patience and genuine passion for his work truly stood... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Rated 5 out of 5 stars

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas. Friendly & flexible, which helped a great deal in planning around my busy life. I would highly reco... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

Best mortgage advisor ever!!!!

I would highly recommend Layla as a mortgage advisor. She gave us exemplary advice and made sure she got us the best mortgage rate. A fantastic experience from start to finish.

October 24, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Amy, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Best Decision I EVER Made!

Tanya reached out to me after expressing an interest in income protection. She was so polite, and understanding. She made sure I had the right cover to suit my needs. She really analysed my situation and helped me make the right decision. I’m forever grateful for her help. The best thing is, I know if i’m ever confused about anything, I can message her at any time and she will always be willing to help.

September 28, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Mehmoona, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Excellent customer service

Very friendly and polite. Thank you

October 21, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Kieron, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing

Shanine was absolutely brilliant, she helped us some much navigating the purchase of our first house.

June 13, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Ben, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great service for our re mortgage.

Was recommended shanine by a friend whilst thinking about re mortgaging,gave her a call and she came to see us. Always on the end of the phone to keep us updated on progress of our mortgage renewal ,there to help when we had a problem with solicitors and to advise on doing everything online. Look forward to doing another deal with shanine in 3 years.

May 26, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Louise, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Absolutely first class Broker

Layla is a fantastic Broker. We were recommended her from another happy customer and we are delighted with her super fast and efficient way of working. We were not easy customers but Layla made the whole process of finding a mortgage smooth, and painless as possible. She is extremely professional, knowledgeable and an extremely safe pair of hands to trust your house purchase with. We will definitely be using her again when we buy any property. Thank you for being so patient and reassuring through the whole process right through to completion. Easiest review I've ever had to write. Many thanks Layla.

October 15, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Mary, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

First Mortgage - Difficult Circumstances and an Outstanding Mortgage Broker

We used Layla to get our first mortgage, under some rather particular contract conditions, limiting our options around provider.

Layla searched the market, provided us with key insights into providers that may be suitable for us and kept us up to date throughout. Helping to you make the right choice for us, at the perfect time to secure our first home.

She was well informed around mortgage protection and life insurance products, which she arranged for us alongside our mortgage.

I shall definitely be looking back to Layla for help when my fixed term is up.

October 7, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Travis, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Who knew getting insurance could be…

Who knew getting insurance could be good fun?
Nicola has professionally advised my wife and I towards the correct cover for us.
The entire process has been informed and pleasant.

October 12, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Carwyn, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Shanine is the best!

From start to finish, Shanine felt like a qualified and trusted friend helping us to get the best deal possible for our mortgage as first time buyers. Her professional and relaxed approach gave us total confidence in the process. We had previously tried working with a different mortgage advisor so were impressed by the deal that Shanine was able to secure for us. We can’t praise or recommend her enough!! We just hope we’ll be working together for a very long time - thank you, Shanine! :)

May 27, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi MJ, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Tony and his team at Apex have been fantastic for my wife and I during our remortgage to release funds for building works.

Tony and his team at Apex have been fantastic for my wife and I during our remortgage to release funds for building works.

Remortgaging during uncertain times they made us feel at ease and ensured we was updated every step of the way. Obtaining us a fantastic deal enabling us to have financial stability. Huge thank you to the Apex team!

August 25, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Joe, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Shanine was amazing!!!

Shanine at Apex has been absolutely brilliant for both me and my fiancé in sorting out our mortgages. She was efficient, helpful and went above and beyond to get us what we needed.
I couldn’t recommend her highly enough!

October 5, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Lisa, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Fantastic customer Service , highly recommended

Shanine explained everything very clearly - did a great job listening and then providing options. Would highly recommend , always available and replied promptly to any enquiry. First class

June 20, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Neil, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Knowledgeable, patient and reliable

Shannine was an absolutely amazing mortgage advisor. I had never remortgaged before, so I was a bit anxious about the process especially given the current economic climate. I was also unsure of the process but Shannine talked me through everything, explained all the offers available to me in the perfect amount of detail and helped me understand my options to make an informed decision. She was always available and quick to reply if I had any questions, and she locked me in a good deal before the current mortgage climate took hold, ultimately saving me a lot of money in interest. I would 100% recommend Shannine and Apex and I will absolutely be using them when the next remortgage comes around! Thank you for all your help.

October 3, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Kerri-Emma, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Shanine was amazing

Shanine was amazing. Guided us through the whole process. Helping us understand Evey step of the way.

May 27, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Tom, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Exceptional service from Shanine

Shanine was great throughout the whole process of purchasing our house! She was always on hand to answer any questions and when things were delayed provided comforting advice and ensured we would get the best possible outcome for our mortgage! Highly recommend.

September 30, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Nq, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

My mortgage advisor was fantastic

My mortgage advisor was fantastic. It was my first mortgage taken out by myself and they answered my endless questions and explained possible offers really well. They got me a great value long term fixed interest rate deal which I’m so grateful for now. They even chased my solicitor for important information when they were on holiday to make sure everything was tied up on time. Would highly recommend the benefits of using a good mortgage broker and Layla was certainly good.

September 22, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Sharon, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Layla has been an amazing support…

Layla has been an amazing support throughout our entire process. She took time and explained every process to us even went above and beyond her role . If you are looking for not only a support system in buying a home but a dedicated worker who is really to fight for you in each stage .. please please work with Layla . Just a pure whole hearted working women ! Thank you so much Layla ,
Your are the best … from Rokia and Prince

October 3, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Rokia, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Tanya gave us a very thorough review…

Tanya gave us a very thorough review of our protection and really did understand our needs as well as providing advise and information about things we may have not considered. We feel very happy to have the different types of policies in place to cover many eventualities and feel to have that type of peace of mind is great value for money too

September 29, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Stacey, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Jayde fowler

Cannot thank jayde Fowler enough, she went above and beyond and we finally have the news we wanted on buying our new home. Highly highly recommend jayde 👏 xx

September 22, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Candice, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Everything was great

Everything was great would definitely recommend

September 21, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Jamie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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