Apex Mortgage & Protection UK Ltd Reviews 470

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a wonderful experience with Sarankan. He was incredibly kind and took the time to address all of our concerns clearly and thoughtfully. His patience and genuine passion for his work truly stood... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Rated 5 out of 5 stars

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas. Friendly & flexible, which helped a great deal in planning around my busy life. I would highly reco... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

I cannot recommend them highly enough

Rob was recommended to me by a good friend of mine. And I'm extremtly glad that they did.

I cannot recommend Rob highly enough. He made the process of buying my first house a relative breeze given the hurdles that presented themselves along the way. Always prompt, sound and knowledgeable advice given that made decisions along the way so much easier.

September 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Matt, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Stellar job from Rob!

Rob has been so helpful from the beginning to the end of the re-mortgage process. After my ex-partner and I separated I was not sure if I would be able to stay in my current property, however Rob spent a lot of time going through the different options to find a viable and affordable solution. His knowledge and professionalism are second to none and he was communicative throughout the process. He liaised with the other relevant parties on my behalf, making what is often a stressful experience all that much easier and was absolutely integral to completion. This is the third time I have used Rob to mortgage/remortgage and I never want to use anyone else - so grateful, thank you!

October 17, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Nicola, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Always kept up to date with progress. Highly recommended. Thanks Sandip

November 2, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Sandip, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Exceptional service from Sonia

Exceptional service from Sonia. Cannot recommend highly enough!

November 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning John, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing

Amazing, highly recommend!!

There aren’t enough words to describe the phenomenal service I received from Kirstie.

From the very beginning Kirstie was thorough and polite in all our correspondences. Made sure that I had given all the correct and up to date information in order to start the process off right.

Kirstie made sure to chase all the correct people and as a first time buyer I never felt like any question was wrong or stupid.

Even when some hurdles were put in the way, she knew instantly what to do and how to overcome them quickly and efficiently.

Thank you Kirstie for all your hard work it is greatly appreciated.

October 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Mathew, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you Ash!

I am writing to express my sincere appreciation for the exceptional mortgage advisory services provided by Mr. Ash Gafoor. In my recent property transaction, Mr. Gafoor's expertise and professionalism played a pivotal role, and I am immensely grateful for his outstanding support.

From the beginning, Mr. Gafoor demonstrated an in-depth understanding of mortgage intricacies, showcasing a level of knowledge and proficiency that immediately inspired confidence. His meticulous attention to detail and comprehensive understanding of mortgage regulations ensured that every aspect of the transaction was managed with precision and care. It was evident that Mr. Gafoor possesses a remarkable command of mortgage advisory, making the entire process seamless and efficient.

Mr. Gafoor's communication skills were exceptional. He adeptly conveyed complex financial concepts with clarity and simplicity, ensuring that I was fully informed and confident in my decisions. His prompt responses to my inquiries, coupled with his patient and professional approach, fostered an environment of trust and assurance. Mr. Gafoor's ability to explain intricate financial details in an accessible manner was invaluable and greatly appreciated.

Furthermore, Mr. Gafoor demonstrated genuine empathy and understanding throughout our interactions. He recognised the significance of property transactions and approached our discussions with compassion and consideration. This empathetic approach, combined with his professional expertise, made my experience not only productive but also surprisingly pleasant.

In summary, I am profoundly impressed by Mr. Ash Gafoor's exceptional professionalism and unwavering commitment to his clients. His proficiency, clear communication, patience, and empathetic demeanor set him apart as a standout in the field of mortgage advisory. I wholeheartedly recommend Mr. Gafoor to anyone seeking top-tier mortgage advisory services. His dedication to excellence has undoubtedly set a remarkable standard in the industry.

Once again, thank you, Ash, for your outstanding guidance and support!

October 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Rafaad, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Ash was excellent

Ash, the mortgage broker, was on top of all aspects of the remortgage process, making sure all documents were ready to be submitted to the lender - guiding us every step of the way. Ash was keeping us informed & updated every day and was very thorough. We have had a few mortgages in the past and Ash has by far been the best mortgage broker we’ve worked with. We would absolutely recommend Ash.

October 16, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Bahman, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great service

August 3, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning CM, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane was on the ball from the minute…

Diane was on the ball from the minute we first spoke, nothing was to much trouble and rapid reply to messages which I like. She's friendly, honest, professional and extremely knowledgeable and using that knowledge saved me £thousands and I'm not exaggerating. Thanks Diane, I will recommend you to everyone.

September 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Julian, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Speed and precision

This level of detail, commitment and service is what everyone wants. James delivered beyond expectations even to the point of making complex information sounds so simple with speed and precision.

September 22, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Dan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane - what a star!

Diane did our first mortage in 2018. Her professionalism and empathy made us seek her again when we were looking to do a house move and needed a new mortgage. In the turbulent climate Diane provided expert advice and she helped us secure a great deal under the economic circumstances. Diane kept regularly in touch and updated us on progress during the lengthy completion.
She recommended great conveyancers and got us an excellent deal on Life insurance...I would highly recommend Diane and will definitely be in touch when our fix comes to an end.

September 6, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Natalie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kyle' s expert knowledge

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we felt under the weather at one point (getting mortgage impossible), he remained calm and very helpful that we knew from that time that we are in good hands.

Even after getting our mortgage offer, he still contacts us from time to time to make sure everything is okay and if we need his help.

You'll never get wrong if you have Kyle to help you. We highly recommend him!

August 4, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Anne, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you for making our first remortgage a good one!

Diane’s support and guidance has been invaluable during what felt like the worst time to be remortgaging. Diane took time to understood our needs and future plans to provide and discuss the options with us and has been in constant contact throughout, super responsive to messages and quick to advise on process and give reassurance where needed. Thank you for making our first remortgage experience a good one!

August 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello L, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Excellent service from start to finish

Diane’s personable approach ensured that from the outset, I was being listened to. Diane is clearly very experienced and understands the market / industry so by listening to my requirements was able to provide excellent guidance and support.

July 5, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Kate, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Best mortgage advisor ever!

I would highly recommend Anna to anyone. Anna picked up the pieces for us after having a really bad experience with another mortgage broker. We had already put an offer in for a house and was a couple a months of down the line when we got let down by them. After contacting Anna, within 24 hours she had already got us a mortgage in principle and put a case together for us! We couldn't believe how fast everything moved with Anna and the support and advice she gave us throughout. Anna is always at the end of the phone to contact with any queries and is so responsive to messages. We really felt looked after with Anna from start to finish and will definitely be using her in the future when it comes to remortgaging.

August 15, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Courtney, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane has been amazing the light our…

Diane has been amazing the light our whole process. Always available for questions, when I’ve had them and I really felt she wanted the best for us. Very open and honest with her advice.

July 31, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Ruth, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

In Anna we trust.

Anna was first class, she took the stress out of managing two different pots on one mortgage in what is, let’s face it, challenging times for us all, when updating a fixed interest rate mortgage. In Anna we trust. I know that I can confidently entrust Anna, keeping a watchful eye on the changing market to provide me first class advice. Thank you Anna.

July 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Wendy, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

You genuinely couldn’t find a better broker. 5*. 10/10

James is quite possibly the most proactive and diligent person I’ve experienced in financial services. He explained every step in thorough detail, he has been available 24/7 and he has gone so far above and beyond I’m quite frankly shocked. I had a very difficult BTL refinance and he took great care in which lender to recommend and negotiated every twist and turn with true professionalism and a depth of knowledge. Thank you.

July 7, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello J, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Tony was very friendly and explained…

Tony was very friendly and explained everything in detail. It was a pain free experience and everytime I had a question Tony came back to me quickly, even in antisocial hours. I would recommend Apex to anyone, in fact, I already have!

June 20, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Chantal, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great customer service

Great customer service, really friendly and helpful

June 5, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Channay, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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