Apostrophal Reviews 

525
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, past reviewers overwhelmingly had a truly great experience with this company. People frequently praise the prompt delivery service and note that orders always arrive quickly and securely in lovely, eco-friendly packaging. Consumers consistently state that the products are of exceptional quality, beautifully crafted, highly useful, and make ideal gifts for friends and family. Some reviewers were not happy with occasional order discrepancies, mentioning that they received incorrect items, smaller sizes than expected, or minor product variations. Despite these few minor mistakes, buyers appreciate that support responds reasonably well to resolve issues quickly and that overall satisfaction remains high.

What people talk about most

Product

People report positive experiences with product, expressing deep satisfaction with the ethical offerings,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with swift... See more

Order

Clients share positive opinions on order, highlighting a lovely selection, fast delivery times, and securely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product - thrilled with my slippers which look fab and are so cosy. A wide range of ethical products that I shall certainly be buying soon. Great customer services - slippers arrived quickly... See more

Company replied

Rated 5 out of 5 stars

Swift delivery and bags exactly fit our collection food waste caddy. As compostable bags tend to leak liquid from food waste after a few days and collections are weekly there was an ongoing problem w... See more

Company replied

Rated 5 out of 5 stars

Thank you for prompt beautifully packaged delivery and equally delightful sage smudge gifts. Thank you also for the gift of the lovely crystal. Very thoughtful pricing and great customer care.

Company replied

Rated 5 out of 5 stars

The wax melts are exceptional. Just difficult to chose which one as all the ones I’ve tried smell so good. Ideal for gifts. Scent the room beautifully. Also vegan. Very efficient service. Highly recom... See more

Company replied


Company details

  1. Boutique

Written by the company

Bringing you the best of Eco-friendly Everyday Essentials (Reusable, Plastic-free, Chemicals-free, Organic, Vegan) & Beautiful Curated Artisan Handcrafts made with Sustainability in mind (Handmade, Upcycled, Recycled, Natural). Your One Stop Guilt-free Gift Shop supporting local small businesses and makers!


Contact info

4.8

Excellent

TrustScore 5 out of 5

525 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(525)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery sent step by step

Delivery sent step by step, beautifully packaged, delivered on time, will use this company again

October 9, 2026
Apostrophal logo

Reply from Apostrophal

Thank you, Andrea 😊. We hope you’re enjoying your new ring—it’s lovely to know the care we put into presenting our jewellery made its arrival feel special.
Thank you for your kind words, and we’d love to welcome you again when needed.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Brilliant product

Brilliant product - thrilled with my slippers which look fab and are so cosy. A wide range of ethical products that I shall certainly be buying soon. Great customer services - slippers arrived quickly and I was impressed with the ethical packaging. I'll definitely be buying again

September 27, 2026
Apostrophal logo

Reply from Apostrophal

Thank you for such a thoughtful review, Fiona. We’re delighted you’re finding your slippers cosy and that you appreciated the care taken with our packaging.
Your support means a lot to our small business, and we’d love to welcome you back.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Thank you for prompt beautifully…

Thank you for prompt beautifully packaged delivery and equally delightful sage smudge gifts. Thank you also for the gift of the lovely crystal. Very thoughtful pricing and great customer care.

October 1, 2026
Apostrophal logo

Reply from Apostrophal

Thank you for your lovely review, Molly. We’re so pleased you enjoyed the sage gifts and your little crystal surprise. Your kind words mean a lot to our small business, and we’re always here to help in the future.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

I placed my order without checking what…

I placed my order without checking what I had already had at home.
I found that i has still a lot of stock.
I asked if I could have a refund on my order which was granted!
Excellent service and a massive thank you Apostrophal

September 25, 2026
Unprompted review
Apostrophal logo

Reply from Apostrophal

Thank you for your lovely review, Michelle. We were happy to help with your refund and really appreciate you taking the time to share your experience. We’re always here to help in the future.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Super bags

Swift delivery and bags exactly fit our collection food waste caddy. As compostable bags tend to leak liquid from food waste after a few days and collections are weekly there was an ongoing problem with fluid collecting in the larger caddy. Problem now solved.

September 3, 2026
Apostrophal logo

Reply from Apostrophal

Thank you for your lovely review, Nicky. We’re pleased the bags fit your caddy so well and have made your weekly food waste collection easier. We really appreciate you sharing your experience and hope to be serving you again soon.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

All good.##

August 30, 2026
Apostrophal logo

Reply from Apostrophal

Thank you for your five-star review, John. We’re glad you’re happy with your order and appreciate your support.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Unique gift idea

Unique gift idea. Sent quickly and well packaged. Lovely quality product.

September 7, 2026
Apostrophal logo

Reply from Apostrophal

Thank you, Kel. We’re delighted you found something special for a gift and were pleased with the quality and care taken with your order. Your kind feedback means a lot to our small business.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

The wax melts are exceptional

The wax melts are exceptional. Just difficult to chose which one as all the ones I’ve tried smell so good. Ideal for gifts. Scent the room beautifully. Also vegan. Very efficient service. Highly recommend

September 1, 2026
Apostrophal logo

Reply from Apostrophal

Thank you, Wendy. It’s lovely to hear you’ve enjoyed so many of the wax melt scents—it sounds like choosing a favourite might take a little longer! We really appreciate your kind words about our service and your recommendation.

Best Eco-wishes,
Jenny

Rated 4 out of 5 stars

Good

Good, honest service from a trustworthy site!

August 31, 2026
Apostrophal logo

Reply from Apostrophal

Thank you, Gill. Your trust means a great deal to us, and we’re pleased you felt well looked after. We really appreciate you taking the time to leave a review.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Lovely products and nicely presented.

Lovely products and nicely presented.

August 31, 2026
Apostrophal logo

Reply from Apostrophal

Thank you, Justina. We’re so pleased you enjoyed the products and their presentation. We take care with every order, so it’s lovely to hear that you appreciated those touches.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Just what I was looking for.

Just what I was looking for.. Thanks.

August 31, 2026
Apostrophal logo

Reply from Apostrophal

Thank you for your kind review. We’re delighted you found exactly what you were looking for and appreciate you choosing APOSTROPHAL.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Beautiful & ethical gifts

Beautiful & ethical gifts. I have purchased two exquisite bracelets, a gorgeous beech chopping board & copal. Both orders arrived quickly and all the packaging is recyclable. A great company.

July 28, 2026
Rated 5 out of 5 stars

Goods were as advertised and I'm very…

Goods were as advertised and I'm very happy with them. The packaging was colourful and recyclable. Excellent.

July 16, 2026
Apostrophal logo

Reply from Apostrophal

Hi Raga,

Thank you so much for your lovely review and, above all, for your continued support over the past two years. It truly means the world to us as a small independent business.

We’re so pleased to hear that everything arrived just as expected and that you appreciated our colourful, recyclable packaging. We always aim to make every order a pleasure to receive while keeping sustainability at the heart of what we do.

Thank you once again for your loyalty. We look forward to sending many more parcels your way in the years to come!

Best Eco-wishes,
Jenny 🌿

Rated 5 out of 5 stars

Great quality product received within a…

Great quality product received within a week.

July 13, 2026
Apostrophal logo

Reply from Apostrophal

Hi Annie,

Thank you for your lovely review. It’s wonderful to hear that your order arrived promptly and, most importantly, that you were pleased with the quality of the product.

We put a lot of care into choosing products that are made to last, so knowing they’ve met your expectations really means a lot to us.

We truly appreciate your support and hope to have the pleasure of welcoming you back to Apostrophal again soon.

Best Eco-wishes,
Jenny 🌿

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look