From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more
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I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more
Company replied
Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more
Company replied
Tristin did a great job working on our pest trouble spots--respecting our wishes and doing a thorough job. Super friendly with great communication and service. We are very grateful for Active and spec... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2525 East Royalton Rd, 44147, Broadview Heights, OH, United States
- 12166771645
We overthink pests so you don't have to.
4.6
Excellent
224 reviews
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Very Pleased
From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team members we’ve encountered so far.
June 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aptive Pest Control - Cleveland
Thank you for your kind words, Mike. We're delighted to hear that you've had a wonderful experience with our team and that our service professionals have made such a positive impression. Providing professional, reliable service is something we strive for every day.
We truly appreciate your feedback and are grateful for the opportunity to handle your pest control needs. Thank you again for choosing Aptive!
-Alexis, Aptive Care Team
The guys are great
The guys are great. They are always on time, friendly, and professional.
June 3, 2026
Reply from Aptive Pest Control - Cleveland
Hi Kimberly,
Thank you for sharing your feedback! We’re so glad to hear that our team consistently delivers punctual, friendly, and professional service.
At Aptive, we know those everyday details make a big difference in your experience, and we’re proud our service professionals continue to show up ready to take care of things the right way. We truly appreciate you choosing Aptive and trusting us with your home. When it comes to keeping your service experience smooth, reliable, and handled with care, we’ve got it handled.
-Jasmine, Aptive Care Team
Ryan was on time and senitive to our…
Ryan was on time and senitive to our concerns and needs.
May 31, 2026
Reply from Aptive Pest Control - Cleveland
Hi Bonnie,
We really appreciate you taking a moment to share this. It’s great to hear Ryan was on time and showed sensitivity to your concerns and needs during the visit, that level of attentiveness really matters when we’re in your home.
At Aptive, we aim to make every interaction feel respectful, timely, and tailored to what matters most to you. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
Great representative. Very knowledgeable, courteous and enthusiastic.
Great representative. Very knowledgeable, accommodating, great communication skills as well as super enthusiasm. THE BEST!!!!
May 29, 2026
Reply from Aptive Pest Control - Cleveland
Hi Larry,
Thank you for sharing this! We’re thrilled to hear you had such a great experience and that your service professional stood out for being knowledgeable, accommodating, communicative, and full of positive energy.
At Aptive, we aim to make every visit feel seamless and confident, with everything handled with care from communication to service so you always feel supported and taken care of. We truly appreciate your enthusiastic feedback and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Great service Everytime..
Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of customers with great ratings thank you Aptive Pest control for sending a get employee she definitely deserves a raise 😉
May 27, 2026
Unprompted review
Reply from Aptive Pest Control - Cleveland
Hi Tammy,
Thank you for sharing this and for choosing Aptive. We’re thrilled to hear Jesse consistently delivers great service, takes the time to explain everything clearly, and provides such a positive, customer-friendly experience. We’ll be sure she sees your kind words, they mean a lot.
At Aptive, we aim to make every visit feel fully handled from start to finish, and it’s great to hear Jesse is delivering that level of care. We truly appreciate your recommendation and your support!
-Jasmine, Aptive Care Team
We've been happy with Aptive's service
We've been happy with Aptive's service. Pests are gone, great customer service, and friendly technicians.
May 19, 2026
Reply from Aptive Pest Control - Cleveland
Hi Greg,
Thanks for sharing this, we really appreciate it. It’s great to hear that you’ve been happy with Aptive service, especially that the pests are gone and that our service professionals have delivered friendly, helpful customer service.
That’s exactly the experience we aim to provide every visit, and we’re glad it’s been consistent for you. Thanks for being part of Aptive, we’ve got this handled and look forward to keeping your home protected.
-Jasmine, Aptive Care Team
I was thoroughly impressed
I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my outdoor window shutters and treated the area. The representative, Patrick was professional, knowledgeable, and friendly.
Thank you
Dr. Michelle Jackson
May 21, 2026
Reply from Aptive Pest Control - Cleveland
Hi Michelle,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear Patrick was able to respond quickly, remove the wasp nests, and take the time to identify and treat additional areas around your shutters. It’s also great to hear he was professional, knowledgeable, and friendly throughout the visit.
That’s exactly what we aim for at Aptive, making sure urgent pest concerns are handled quickly and thoroughly so you can feel safe and confident around your home. We appreciate your feedback and your trust in us!
-Jasmine, Aptive Care Team
Darrel was efficient
Darrel was polite & efficient, did a nice job of spraying my lower level as requested.
May 20, 2026
Reply from Aptive Pest Control - Cleveland
Hi Deborah,
We really appreciate you sharing this. It’s great to hear Darrel was polite, efficient, and took care of the lower level exactly as requested.
At Aptive, we aim to make every visit feel responsive, respectful, and fully handled from start to finish. We’re glad Darrel delivered that level of care during your service, and we appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
They technicians are so personable and…
They technicians are so personable and talk through what they are doing.
May 13, 2026
Reply from Aptive Pest Control - Cleveland
Hi there,
We really appreciate you taking the time to share this. It’s great to hear our service professionals have been personable and take the time to walk you through the service, that kind of communication helps make every visit more comfortable and transparent.
At Aptive, we want you to always feel informed and at ease with what’s happening at your home. You can count on us to keep things handled with care, clear communication, and consistency each time we visit.
-Jasmine, Aptive Care Team
Aptive generally arrives when I’m not…
Aptive generally arrives when I’m not home; however, I’m alerted by home cameras. The service is always thorough and complete. I have not needed to call back for any services missed.
Thank you Aptive.
May 9, 2026
Reply from Aptive Pest Control - Cleveland
Hi there,
Thank you for sharing this! We’re really glad to hear that even when you’re not home, our team is still providing thorough, complete service and that everything has been handled well without the need for follow-up visits. That consistency and reliability is exactly what we aim for at Aptive.
We appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with dependable service and peace of mind.
-Jasmine, Aptive Care Team
Service Tech communicates well
Service Tech communicates well. Service seems to be working as we have minimal issues with pesky bugs.
May 5, 2026
Reply from Aptive Pest Control - Cleveland
Hi Tom,
Thank you for choosing Aptive and sharing your experience! We’re glad to hear your service professional communicates well and that you’re seeing a reduction in pest issues, that’s exactly the kind of result we aim for.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with clear communication and consistent follow-through from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Had to have service redone as first…
Had to have service redone as first tech did not do job. Second tech did good job
May 12, 2026
Reply from Aptive Pest Control - Cleveland
Thank you for sharing this experience with us, Sharon! I’m sorry the first treatment didn’t meet expectations and required a follow-up, but I’m glad to hear the second service was completed properly and left you with a better result. Feedback like this really helps ensure we stay attentive and accountable across every time we're at your home.
We truly appreciate you choosing Aptive to handle your pest concerns and allowing us the opportunity to make things right. We look forward to continue protecting your home from unwanted pests!
-Alexis, Aptive Care Team
they are 100% professional
they are 100% professional. always address my concerns and the pests have actually stayed away which is the ultimate compliment.
May 3, 2026
Reply from Aptive Pest Control - Cleveland
Hi Nick,
Thank you so much for your thoughtful feedback! Hearing that our Aptive team has been professional, attentive to your concerns, and most importantly effective in keeping the pests away truly means a lot to us. That’s exactly the kind of experience we strive to provide, making sure you feel heard and that your home is handled with care every step of the way. We’re grateful to have you as part of the Aptive family!
-Jasmine, Aptive Care Team
Did they come or not.
No one ever calls to say they are on their way. Most of the time the only way I know they did anything is by seeing charges to my credit card.
April 30, 2026
Reply from Aptive Pest Control - Cleveland
Hi Pat,
We appreciate you taking the time to share this, and we understand how frustrating it is to feel out of the loop and only notice a visit through billing rather than clear communication.
At Aptive, we aim for every service to be handled with transparency and proactive updates so you always know when we’re arriving and what work has been completed. What you’re describing is not the experience we want for our customers, and we take that feedback seriously.
We’d like the opportunity to look into your account and understand what’s been happening with the missed notifications. If you’re open to it, please reach out so to socialmedia@goaptive.com we can review the details and make sure moving forward your service is handled with the clear communication you should expect from Aptive.
-Jasmine, Aptive Care Team
Excellent Service
Tristin did a great job working on our pest trouble spots--respecting our wishes and doing a thorough job. Super friendly with great communication and service. We are very grateful for Active and specifically Tristin's good work. Thanks!
May 7, 2026
Reply from Aptive Pest Control - Cleveland
We really appreciate you taking the time to share this with us, Kate! It’s great to hear that our service professional was able to focus on the areas of concern while respecting your preferences and still deliver a thorough and attentive visit. It’s also wonderful to know the communication and service felt friendly and clear throughout as well!
We’re grateful you chose Aptive to handle your pest concerns, and we truly appreciate you being part of the neighborhood!
-Alexis, Aptive Care Team
The people who come to the house are…
The people who come to the house are very nice and helpful. They are very professional.
May 2, 2026
Reply from Aptive Pest Control - Cleveland
Hi Debbie,
We really appreciate you sharing this, thank you! It’s great to hear our Aptive service professionals have been friendly, helpful, and consistently professional during your visits.
That kind of experience is exactly what we aim for, making sure every visit is handled with care, respect, and attention to your home. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
The technician was professional and…
The technician was professional and knowledgeable treated our home as if it was his own
May 1, 2026
Reply from Aptive Pest Control - Cleveland
Hi Andrew,
We really appreciate you sharing this, thank you! It’s great to hear your Aptive service professional was knowledgeable, professional, and treated your home with that same level of care and respect.
That mindset is exactly what we aim for, making sure every home is handled with attention and treated as if it were our own. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
What they do works and keeps the pests away
Since starting my service in 2023, the ants are completely gone and I have very little of any issue with pests!! Even the ticks have been controlled!! When I have any issues they come back out to retreat free of charge. The service is generally excellent. I have had a few issues but nothing that hasn’t been fully rectified!!
April 29, 2026
Reply from Aptive Pest Control - Cleveland
We really appreciate you taking the time to share your experience since starting service with us, Ray. It’s great to hear the ants have been completely resolved and that you’ve seen such a noticeable improvement overall, including with ticks. That kind of long-term progress is exactly what we aim for!
We also appreciate your honesty about the few issues along the way, and we’re glad to know they were fully handled. Making sure concerns are addressed and following through when needed is an important part of the service.
Thank you for your continued trust and for sharing your feedback. We’re grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
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