From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more
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I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more
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Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more
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Tristin did a great job working on our pest trouble spots--respecting our wishes and doing a thorough job. Super friendly with great communication and service. We are very grateful for Active and spec... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2525 East Royalton Rd, 44147, Broadview Heights, OH, United States
- 12166771645
We overthink pests so you don't have to.
4.6
Excellent
225 reviews
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The technician was not familiar with my…
The technician was not familiar with my contract. He stated that the previous techs did me a favor by addressing the yellow jack bees.
February 13, 2026
Reply from Aptive Pest Control - Cleveland
Hi Shelle,
Thank you for sharing your experience. I completely understand how concerning it must have felt to hear that from your service professional, especially when you rely on us to handle issues like yellow jackets consistently. That’s not the level of care or knowledge we expect from our team at Aptive Environmental.
Every service professional should be familiar with your contract and your home’s specific needs. I’m sorry this wasn’t the case during your visit. At Aptive, we aim to provide reliable, consistent service, and it’s clear we fell short here.
I’d like the opportunity to review your account and make sure your treatments, including yellow jacket service, are properly addressed moving forward. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can ensure the right plan is in place and your home is fully cared for.
We appreciate your feedback and the chance to make this right.
-Jasmine
Was done efficiently and friendly.
February 13, 2026
Reply from Aptive Pest Control - Cleveland
Hi Gloria,
Thank you for your feedback! We’re glad to hear that our team was efficient and friendly while providing service. At Aptive, we take pride in delivering reliable, attentive care for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Cleveland
Hi Richard,
Thank you for sharing your experience! We’re thrilled to hear that Paul provided excellent service. At Aptive, we take pride in having skilled and attentive service professionals who deliver thorough care and a positive experience for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Cleveland
Hi Jill,
Thank you for sharing your feedback! We’re so glad to hear that you feel well cared for by our team. At Aptive, providing friendly, respectful service is at the heart of everything we do, and it’s wonderful to know that came through during your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Reply from Aptive Pest Control - Cleveland
Hi Mike,
Thank you for sharing your feedback. I’m really sorry to hear that your experience left you feeling this way, and I understand how frustrating concerns around contracts and expectations can be.
At Aptive, we strive to be clear and transparent about service agreements, billing, and scheduling so customers feel confident in the protection they’re receiving. Your comments are important, and I’d appreciate the opportunity to review your account, answer any questions about the agreement, and see how we can make this right.
Please reach out to us directly at socialmedia@goaptive.com so we can look into this together. We value the chance to improve your experience and appreciate you bringing this to our attention.
-Jasmine
A huge improvement over Moxie Pest…
A huge improvement over Moxie Pest Control. Friendly service, willing to do what we asked them to do. Product worked much better as well.
February 4, 2026
Reply from Aptive Pest Control - Cleveland
Hi Mr. Richard,
Thank you for sharing your experience. We’re thrilled to hear that our team provided friendly, attentive service and was willing to address your specific requests. It’s also great to know that the treatments have been more effective for you, delivering results you can rely on, which is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for taking the time to share your feedback. Your trust means a lot to our team.
-Jasmine
The Aptive service has been great
The Aptive technicians have always been on time, polite, knowledgeable, respectful of our property and pets.
The service has greatly reduced the insect population around our home and inside we rarely see any.
February 1, 2026
Reply from Aptive Pest Control - Cleveland
Hi Janis,
Thank you for sharing your experience. We’re thrilled to hear that our service professionals have consistently been on time, polite, and respectful of both your home and your pets. It’s wonderful to know that our service has made such a noticeable difference in reducing insects both inside and around your home.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, effective service that keeps your home comfortable and protected.
-Jasmine
Reply from Aptive Pest Control - Cleveland
Hi Brandon,
Thank you for sharing your feedback! We’re thrilled to hear that our team has consistently been courteous and professional. At Aptive, we take pride in delivering attentive, reliable pest protection while ensuring every customer feels respected and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
I had an excellent member of your team…
I had an excellent member of your team come out and spray for insects and put traps for outside rodents. He was very knowledgeable with a terrific personality.
Brett is an excellent asset to your company
January 15, 2026
Reply from Aptive Pest Control - Cleveland
Hi Barb,
Thank you so much for taking the time to share this. We love hearing feedback like this, and it’s great to know that your service professional took the time to be thorough, knowledgeable, and personable during your visit.
Brett will be especially glad to hear your kind words. Service professionals like him truly make a difference, and we’re proud to have him representing Aptive in the field. Your recognition means a lot and reinforces the standard of care we aim to provide at every service.
Thank you for choosing Aptive and for being part of the Aptive neighborhood.
-Jasmine
It works
The applications are successful at keeping the target pests under control. Recommend this company.
January 15, 2026
Reply from Aptive Pest Control - Cleveland
Hi Mark,
Thank you for taking the time to share your experience. We’re thrilled to hear that our applications have been successful at keeping pests under control. It’s wonderful to know our efforts are making a difference, and we truly appreciate your recommendation.
We’re grateful to have you as part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Pests
As usual, Aptive Pest Control provided me with the proper control around my house.
January 15, 2026
Reply from Aptive Pest Control - Cleveland
Hi Tom,
Thank you for sharing your experience. We’re glad to hear that Aptive has consistently provided effective pest control around your home. Delivering reliable, thorough service is exactly what we strive for, and it’s wonderful to know our efforts continue to meet your expectations.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Improved experience
We had a few issues with Aptive when we signed up years ago. But, after a few calls and a change of some personell we have been more than happy.
January 15, 2026
Reply from Aptive Pest Control - Cleveland
Hi Connie,
Thank you for taking the time to share your experience. We truly appreciate your patience and the opportunity to address the issues you encountered when you first signed up.
We’re so glad to hear that after connecting with our team and updates to our staff, you’ve been happy with your service. At Aptive, our goal is always to provide reliable, thorough, and customer-focused pest control, and it’s rewarding to know we’ve been able to meet your expectations.
Thank you for being a valued part of the Aptive neighborhood and for trusting us with your home. We look forward to continuing to serve you.
-Jasmine
The Technician
The Technician, Tim rang my doorbell to alert me of his presence and to inquire if there were any special service request from us. He was very polite,
January 15, 2026
Reply from Aptive Pest Control - Cleveland
Hi Ormond & Rochelle,
Thank you for sharing your experience! We’re glad to hear that Tim provided polite, attentive service and checked in with you before starting the treatment. At Aptive, clear communication and personalized care are key parts of the service we aim to provide, and it’s wonderful to know that Tim reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Dillon
Dillon, Termite Tech, Announced his arrival & departure, He explained the procedure of how to extract the bait traps, on one bait trap showed me the path of how the termites ate through the food. Very pleased with this Tech's knowledge, professionalism and taking the time to educate m, the customer. Also, very pleased with David Ngqola for his dilligence in setting up and follow through.
January 7, 2026
Reply from Aptive Pest Control - Cleveland
Hi Ron,
Thank you for sharing your experience! We’re thrilled to hear that Dillon provided knowledgeable, professional service and took the time to walk you through the termite treatment and educate you along the way. It’s also wonderful to hear about David’s diligence in setting up and following through. At Aptive, we strive to provide service that is both thorough and informative, and it’s great to know our team reflected that during your visits. We’ll be sure to share your kind words with Dillon and David. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
APTIVE delivers results
The technician provides great service and updates me with his progress, including pictures. We continue using APTIVE because they have great results.
January 7, 2026
Reply from Aptive Pest Control - Cleveland
Hi Richard,
Thank you for taking the time to share your experience! We’re so glad to hear that our service professional provides thorough updates and keeps you informed with progress and photos. At Aptive, clear communication and effective results are at the heart of everything we do, and it’s wonderful to know that’s reflected in your experience.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the high level of service and results you’ve come to expect.
-Jasmine
Great Communication and appreciate them Showing their work
January 7, 2026
Reply from Aptive Pest Control - Cleveland
Hi Rodney,
Thank you for sharing your experience! We’re glad to hear that our team’s communication and transparency made a difference for you. At Aptive, we take pride in keeping our customers informed every step of the way and showing the work we do to protect your home.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue providing clear, thorough, and reliable service you can trust.
-Jasmine
Great customer service
The person who came out was very thorough and helpful. Before treating my house he asked if there were any issues that he needed to address. They always let me know when they are on the way and they speak directly to me when they get to my house
January 3, 2026
Reply from Aptive Pest Control - Cleveland
Hi Barb,
We’re glad to hear that our team provided thorough and helpful service while keeping you informed every step of the way. At Aptive, we take pride in listening to our neighbors’ concerns, addressing them carefully, and communicating clearly before, during, and after every visit. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
they keep me informed.
January 9, 2026
Reply from Aptive Pest Control - Cleveland
Hi Norma,
We’re glad to hear that our team keeps you informed throughout every visit. At Aptive, clear communication is a key part of how we provide thorough and reliable service for every home we visit. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
My technician is always on time,gives…
My technician is always on time,gives me a text before they arrive & reminders week or so before. They are very thorough in their job,explain everything, take pictures of their work.Ask is you have any concerns or questions. Overall, a great company. I've been with them for years & don't plan on leaving them anytime soon!
.
January 6, 2026
Reply from Aptive Pest Control - Cleveland
Hi Lori,
Thank you so much for sharing this and for being a longtime part of the Aptive community. We’re really glad to hear your service professional consistently communicates ahead of time, arrives as expected, and takes the time to explain the work, document the service, and address any questions you may have. That level of care and transparency is exactly what we strive for.
Your continued trust over the years truly means a lot to us, and we appreciate you choosing Aptive to help protect your home. We’re grateful to have you with us and look forward to continuing to provide the same level of service you’ve come to expect.
-Jasmine
Reply from Aptive Pest Control - Cleveland
Hi Tammy,
Thank you for sharing your feedback! We’re glad to hear our team provided thorough service and kept you well informed throughout the process. Clear communication and attention to detail are what we strive for at Aptive, and it’s wonderful to know it made a difference for you.
We appreciate you choosing Aptive and being a part of our community.
-Jasmine
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