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Aptive Pest Control - Cleveland Reviews 225

TrustScore 4.5 out of 5

4.6

2525 East Royalton Rd, 44147 Broadview Heights, OH, US


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Rated 5 out of 5 stars

From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more

Company replied

Rated 5 out of 5 stars

I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more

Company replied

Rated 5 out of 5 stars

Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more

Company replied

Rated 5 out of 5 stars

Tristin did a great job working on our pest trouble spots--respecting our wishes and doing a thorough job. Super friendly with great communication and service. We are very grateful for Active and spec... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Cleveland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2525 East Royalton Rd, 44147, Broadview Heights, OH, United States

  • 12166771645
Promotion box for Aptive Pest Control - Cleveland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Cleveland

Hi Rick,

We’re so glad to hear our team was on time and attentive to your needs! At Aptive, we take pride in making sure every detail is handled, so our customers can feel confident their home is in capable hands. Feedback like yours motivates us to continue delivering service that listens, cares, and truly makes a difference, because with Aptive, you can trust we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Always do a great job

Always do a great job. Always polite and focused

March 15, 2026
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Reply from Aptive Pest Control - Cleveland

Hi there,

Thank you for the kind words! It means a lot to hear that our Aptive team consistently delivers great service while staying polite and focused, that’s exactly the standard we aim for.

We’re glad you can count on us to keep things handled the right way each time we visit. Thanks for choosing Aptive and for being part of the neighborhood!

-Jasmine

Rated 5 out of 5 stars

Ryan was the tech that performed the…

Ryan was the tech that performed the job. He informed he was at my residence and explained what he was to do. He inquired if there were any specific areas he should address.
I was completely satisfied with his interaction with me.

March 21, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Thomas,

Thank you for taking the time to share your experience! We’re thrilled to hear that Ryan provided clear communication, checked in on your specific concerns, and made sure everything was addressed to your satisfaction.

At Aptive, we take pride in making sure every detail is handled with care, and it’s great to know Ryan delivered on that promise. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Rated 5 out of 5 stars

Always show up within the time frame…

Always show up within the time frame scheduled. The techs are always very polite and answer any questions I have.

March 13, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Linda,

Thank you for sharing your experience! We’re glad to hear our Aptive team consistently arrives on time, provides polite service, and takes the time to answer your questions.

Making sure your service is thorough, professional, and fully handled is exactly what we strive for. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Rated 5 out of 5 stars

Ryan was prompt and courteous

Ryan was prompt and courteous

March 20, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Laurel,

Thank you for sharing your feedback! We’re glad to hear that Ryan was prompt and courteous during your visit.

At Aptive, we take pride in making sure every service is handled efficiently and professionally, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Rated 5 out of 5 stars

Seth was very thorough in covering the…

Seth was very thorough in covering the perimeters of my home. Very efficient and communicated well.
Karen

March 20, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Karen,

We’re glad to hear that Seth provided thorough and efficient service while keeping you informed throughout the visit! At Aptive, we make sure every job is handled carefully and professionally so your home stays protected. Thank you for trusting us, we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

I was asked what was needed and that…

I was asked what was needed and that job was done.

March 19, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Ken,

We’re glad to hear we could take care of exactly what you needed. At Aptive, we make sure every pest problem is handled thoroughly so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to make sure any future concerns are handled with the same care and attention.

-Jasmine

Rated 5 out of 5 stars

The employee

The employee, Brett, was courteous, friendly, and knowledgeable about his job and products he was using.

March 17, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Jim,

Thank you for taking the time to share your feedback, we really appreciate it. It’s great to hear that Brett was courteous, friendly, and knowledgeable, those are exactly the qualities we strive for at Aptive, and we’re glad he made such a positive impression. We’ll be sure to pass your kind words along to him, and we truly appreciate you choosing Aptive and being part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Cleveland

Hi there,

Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear that your service professional was both friendly and efficient, qualities we value highly at Aptive. We truly appreciate you choosing Aptive and being part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

They take care of everything I ask for them to be done for…

They take care of everything I ask for to be done

March 11, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Archie,

Thank you for taking the time to share your experience! We’re glad to hear that our team has been able to handle everything you’ve requested. At Aptive, we strive to provide thorough, reliable service while making sure our customers’ needs are met every step of the way.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with dependable, high-quality service.

-Jasmine

Rated 5 out of 5 stars

Notified us of arrival time

Notified us of arrival time. Performed service as accustomed to.

March 3, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Georgia,

Thank you for taking the time to share your experience! We’re glad to hear that your service went smoothly and that our team kept you informed about their arrival. At Aptive, we strive to make every visit reliable and professional, and it’s great to know we’re meeting that expectation for you. We truly appreciate you choosing Aptive and allowing us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

The tech did a thorough job of treating…

The tech did a thorough job of treating our yard and exterior of our house.

March 1, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Michael,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professional did a thorough job treating your yard and the exterior of your home.

At Aptive, we take pride in providing detailed and effective pest control to keep your home and property safe and comfortable. We truly appreciate you being part of the Aptive family and for trusting us to protect your home.

-Jasmine

Rated 4 out of 5 stars

No ants, yellow jackets, or wasps last summer.

The most effective bug treatment I've used. No little insects anywhere.

February 28, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Sharon,

Thank you for taking the time to share your experience! We’re thrilled to hear that our treatments have been so effective and that your home is protected.

At Aptive, we take pride in providing thorough and reliable pest control to keep your home comfortable and protected. We truly appreciate you being part of the Aptive family and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Timely

Timely, thorough.

February 26, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Michelle,

Thank you for your feedback! We’re glad to hear that your Aptive service was both timely and thorough. Our team works hard to provide dependable, detailed service at every visit, and it’s always rewarding to hear when that effort stands out. We appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great reporting by our rep on what was…

Great reporting by our rep on what was done. Photos and written.

February 25, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Gina,

Thank you for sharing your feedback! We’re glad to hear that the detailed reporting, photos, and written updates provided by your Aptive representative met your expectations. At Aptive, we believe clear communication and thorough documentation are key to giving our customers peace of mind and confidence in their pest protection. We truly appreciate you choosing Aptive and for trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Notifyahead......

March 1, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Ronald,

Thank you for your feedback. It sounds like you’re highlighting the importance of advance notifications for your service. At Aptive, we strive to communicate clearly and provide timely updates so our customers always know when to expect us.

We appreciate you sharing this and will use your input to ensure we continue improving our notifications. Thank you for choosing Aptive to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Your technicians always do a thorough job of ridding our home of bugs. Thank you!

Your technicians always do a thorough job of vjon

March 1, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Don,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professionals are providing thorough service and helping keep your home protected. At Aptive, we take pride in delivering effective and reliable pest control while ensuring our customers feel confident in their service.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Jessie from aptive

Jessie was Really professional and her service was great.

March 1, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Ira,

Thank you for taking the time to share your experience! We’re thrilled to hear that Jessie provided professional and thorough service. At Aptive, we take pride in ensuring our team delivers reliable, high-quality pest control while making our customers feel confident and informed.

Your feedback means a lot, and we truly appreciate your trust in Aptive. We look forward to continuing to provide excellent service for your home.

-Jasmine

Rated 5 out of 5 stars

Technician expertise

Technicians are knowledgeable, thorough, and friendly.

February 28, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Terry,

Thank you for sharing your experience! We’re thrilled to hear that our service professionals have been knowledgeable, thorough, and friendly. At Aptive, we take pride in providing professional, attentive, and reliable pest control that gives our customers confidence and peace of mind.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

👍 they be gone!…

Jim was very polite and concerned regarding any problems.

February 17, 2026
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Reply from Aptive Pest Control - Cleveland

Hi Brenda,

Thank you for sharing your feedback! We’re so glad to hear that Jim provided polite, attentive service and took the time to address any concerns you had. At Aptive, we strive to make sure our service professionals not only protect your home but also provide a positive, thoughtful experience for our customers. We truly appreciate you choosing Aptive and giving us the opportunity to care for your home.

-Jasmine

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