From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more
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I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more
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Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more
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Tristin did a great job working on our pest trouble spots--respecting our wishes and doing a thorough job. Super friendly with great communication and service. We are very grateful for Active and spec... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2525 East Royalton Rd, 44147, Broadview Heights, OH, United States
- 12166771645
We overthink pests so you don't have to.
4.6
Excellent
225 reviews
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Too expensive
Too expensive. Cost a fortune to cancel. Still had spiders. Bought product and did a better job ourselves for 20% the cost. Contract was too long, no benefit to us.
July 17, 2025
Reply from Aptive Pest Control - Cleveland
Hi Anita,
Thank you for taking the time to share this, and I’m sorry to hear your experience didn’t meet expectations. I understand your frustration around pricing, cancellation concerns, and still seeing spiders after service, that’s not what we want for any Aptive customer.
We aim to deliver consistent protection and clear value, so feedback like this is important for us to hear and review. While pest pressure can sometimes vary seasonally, you should still feel confident that the service is doing its job and that concerns are being properly handled.
If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service details so we can take a closer look at your account and what happened here. We appreciate you sharing your experience, and we’ve got this handled as we continue working to improve.
-Jasmine
Andre is great!!!
April 18, 2026
Reply from Aptive Pest Control - Cleveland
Thank you so much for taking the time to share your positive experience with us, Jeff! It's great to hear that Andre has made such a great impression. At Aptive, we pride ourselves on ensuring that every pest problem is handled with the utmost care and professionalism, and it's wonderful to know that Andre exemplifies this commitment. We really appreciate you trusting our team to ensure your home remains protected against unwanted pests!
-Alexis
Great service from Jessica
This tech, Jessica, is always on time calls or texts before coming out and is very thorough and informative. I love when she services my home.
April 18, 2026
Reply from Aptive Pest Control - Cleveland
Thanks for taking a moment to share this, Shannon! It’s great to hear that Jessica has been consistently punctual, communicates ahead of the visit, and takes the time to be thorough and informative while servicing your home. That kind of reliability and care makes a real difference, and we’re glad it’s been a positive experience for you. We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Cleveland
Hi Linda,
Thank you for the great feedback. We’re really glad to hear the communication and attention to your specific needs stood out, that’s exactly what we strive for at Aptive. We appreciate you trusting us with your home and are happy to know everything was thoughtfully handled for you. If you ever need anything in the future, we’re always here and ready to help keep things handled.
-Jasmine
The technician was very polite and…
The technician was very polite and answered all my questions, took time to speak with me. He was knowledable.
April 14, 2026
Reply from Aptive Pest Control - Cleveland
Hi Debbie,
Thank you for the kind feedback. We’re glad to hear your service professional was polite, knowledgeable, and took the time to answer your questions and speak with you throughout the visit, that’s exactly the experience we aim to deliver at Aptive.
We truly appreciate you trusting us with your home, and we’re happy to know everything was well handled and clearly explained during your service. If you ever need anything in the future, we’re always here and ready to help keep things handled for you.
-Jasmine
Aptive stands behind their work
Aptive stands behind their work. The service techs are extremely polite and knowledgeable. My home is pest free thanks to Aptive!
April 11, 2026
Reply from Aptive Pest Control - Cleveland
Hi Vicki,
Thank you so much for sharing this wonderful feedback! We’re really glad to hear our service professionals have been polite, knowledgeable, and consistent in taking care of your home.
At Aptive, standing behind our work and making sure your home feels protected is a big part of what we do. It’s great to know things feel handled and that you’re seeing real results with a protected home. We truly appreciate your trust and support!
-Jasmine
Consistently satisfied
April 4, 2026
Reply from Aptive Pest Control - Cleveland
Hi Scottie,
Thank you for taking a moment to share your experience and for being a valued part of the Aptive family. Hearing that you’ve been consistently satisfied truly means a lot to our team.
Our goal is always to provide dependable service and peace of mind, so you can feel confident your pest concerns are handled every time we visit. We appreciate your continued trust in Aptive and look forward to keeping things handled for you.
-Jasmine
Aptive techs are always personable
Aptive techs are always personable, professional and thorough!
April 12, 2026
Reply from Aptive Pest Control - Cleveland
It’s great to hear that our service professionals consistently provide personable, professional, and thorough service during each visit, Summer! Feedback like this means a lot to the team and reflects the experience we strive to deliver every time. We really appreciate your trust in our team at Aptive to handle your pest control needs!
-Alexis
Aptive Experience
The technicians are friendly, knowledgeable and always ask if I have any concerns or specific needs.
April 11, 2026
Reply from Aptive Pest Control - Cleveland
Hi Bill,
Thank you so much for sharing this! We’re really glad to hear our service professionals have consistently been friendly, knowledgeable, and proactive about checking in on your concerns and needs.
At Aptive, that kind of communication and attentiveness is exactly what we strive for on every visit, making sure your service is tailored to your home. It’s great to know everything feels handled with care and attention. We truly appreciate you trusting us with your pest control needs!
-Jasmine
Andre
Andre, the service tech, did a great job & sent me pics of where he sprayed areas needed. Very good service.
April 10, 2026
Reply from Aptive Pest Control - Cleveland
We really appreciate you taking the time to share this, Lois. It’s great to hear that Andre did a great job and provided photo updates showing the areas that were treated. That kind of communication and attention to detail helps make the service experience clearer and more reassuring, and we're so glad it stood out. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Our technician is very friendly and are…
Our technician is very friendly and are pet knows him already. Have not had a bug problem since they started spraying our house.
April 9, 2026
Reply from Aptive Pest Control - Cleveland
Thanks for taking a moment to share this with us, Avegail! We're so glad our service professional made such a positive impression and that your pet is comfortable with him. It's wonderful to know that our services have effectively kept your home a space you can truly enjoy. We truly appreciate your feedback and your perfect rating. If you ever need anything or have further questions, please don't hesitate to reach out. We're here to help handle any concerns you have!
-Alexis
Torean did a great job on April 7
Torean did a great job on April 7, covering every inch of the inside and outside of our house to counter spiders and other pests.
April 8, 2026
Reply from Aptive Pest Control - Cleveland
Thanks for taking the time to share your experience with us, Stanford! We're thrilled to hear that Torean did a great job the other day, ensuring any area of concern was handled with care so your home can be protected against pests. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
Tech was thoughtful and thorough
Tech was thoughtful and thorough. Checked around for any "hot" spots or invasion of bugs
April 8, 2026
Reply from Aptive Pest Control - Cleveland
We really appreciate you sharing this feedback, Jill! It’s great to hear our service professional took the time to be both thoughtful and thorough, carefully checking for any active areas or signs of pest activity. That kind of attention can make a big difference in keeping things under control. Thank you for choosing Aptive to handle your pest concerns!
-Alexis
Love the technicians BUT…
The technicians are always so cheerful, helpful, and thorough. The reason for the 4 stars is I had a price increase with no advance notice on my most recent treatment last week. This is unprofessional and Aptive will be hearing from me tomorrow.
April 2, 2026
Reply from Aptive Pest Control - Cleveland
Hi Paula,
Thank you for sharing your feedback. We’re glad to hear our service professionals have consistently been cheerful, helpful, and thorough. We completely understand your concern regarding the unexpected price increase and apologize for any frustration it caused. At Aptive, we take every detail seriously and are committed to addressing issues like this directly, because when it comes to providing reliable service and protecting your home, you can trust us, we’ve got this handled. We appreciate you bringing this to our attention and value you as part of the Aptive family.
-Jasmine
Bernard was great and thorough.
My technician Bernard explained what he was going to do and also mentioned they would treat the yard later this year due to weather. He was thorough and efficient with photos to follow up his visit.
April 5, 2026
Reply from Aptive Pest Control - Cleveland
Hi Robert,
Thank you for sharing your feedback! We’re glad to hear Bernard was thorough, efficient, and kept you informed every step of the way. At Aptive, our goal is to make every service fully handled, from treatments to communication, so you can feel confident your home and yard are well cared for. We appreciate you choosing us and look forward to keeping your pest concerns handled throughout the year.
-Jasmine
A very thorough and efficient company
The techs from Aptive always target any of my concerns 1st, then they thoroughly treat my whole property while sending me pictures along the way. Any questions I have are always answered and they are very kind, considerate of property and professional.
April 5, 2026
Reply from Aptive Pest Control - Cleveland
We're so glad our team has consistently addressed your concerns and provided thorough treatments for your property, Cary. It's great to know that the pictures and communication throughout the process have been helpful for you as well! We pride ourselves on being kind, considerate, and professional, and your feedback reaffirms the hard work we put into our service. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We appreciate having you as a part of Aptive!
-Alexis
Reply from Aptive Pest Control - Cleveland
Thank you so much for taking the time to leave us a review, Ted! We're thrilled to hear that you found our team to be friendly. Providing excellent service with a personal touch is something we strive for every day. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate having you as a part of Aptive!
-Alexis
Politeness of technician
Politeness of technician. Good results Technician follows special instructions Ease of using web site for payment
April 4, 2026
Reply from Aptive Pest Control - Cleveland
Hi Margie,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was polite, followed your special instructions, and that you’re seeing great results. We’re also glad the website made payments easy. At Aptive, we take pride in making sure every home and pest concern is fully handled, so you can feel confident your needs are completely taken care of.
We truly appreciate you choosing Aptive and for taking the time to share your experience!
-Jasmine
Knowledgeable technicians…
The technician was helpful with finding out the needs we had and took care of all the areas of concern.
March 21, 2026
Reply from Aptive Pest Control - Cleveland
Hi Ken,
We’re so glad to hear our service professional was able to assess your needs and address every area of concern. At Aptive, we take pride in making sure every pest issue is fully handled, giving you peace of mind and a home you can truly enjoy.
-Jasmine
Reply from Aptive Pest Control - Cleveland
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
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