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Aptive Pest Control - Cleveland Reviews 225

TrustScore 4.5 out of 5

4.6

2525 East Royalton Rd, 44147 Broadview Heights, OH, US


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Rated 5 out of 5 stars

From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more

Company replied

Rated 5 out of 5 stars

I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more

Company replied

Rated 3 out of 5 stars

it seems my monthly visits are haphazard as far as maintenance goes...If I call with an issue, seems to be handled well

Company replied

Rated 5 out of 5 stars

Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Cleveland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2525 East Royalton Rd, 44147, Broadview Heights, OH, United States

  • 12166771645
Promotion box for Aptive Pest Control - Cleveland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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4.6

All reviews

(225)

27,642 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

James was timely, effective and courteous.

November 26, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Karen,

Thank you so much for sharing your experience! We’re thrilled to hear that James provided timely, effective, and courteous service. At Aptive, we take pride in delivering professional and thorough service while making sure our customers feel confident and comfortable in their homes.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 4 out of 5 stars

Kind & knowledgeable crew.

The field reps were all very kind & knowledgeable. Gave us a yard report with photos after every application.

October 15, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Stephen,

Thanks so much for sharing this with us. It’s awesome to hear that our service professionals were kind, knowledgeable, and kept you updated with a detailed yard report and photos after each application. That level of care is something we take seriously at Aptive, and it means a lot knowing it made a difference for you.

We appreciate you being part of the Aptive neighborhood, and thanks again for choosing us to help protect your home. If you ever need anything, we’re always here to help.

-Jasmine

Rated 5 out of 5 stars

Service was very thorough and timely…

Service was very thorough and timely communication from the technician.

November 22, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Scott,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided thorough service and kept you informed throughout the process. At Aptive, we take pride in delivering effective pest control with clear communication, so our customers feel confident and well taken care of.

We truly appreciate your trust in us and look forward to continuing to serve your home.

-Jasmine

Rated 5 out of 5 stars

Friendly and informative

November 21, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Tom,

We’re so glad to hear that our team was both friendly and informative during your visit. At Aptive, we strive to provide service that’s approachable, clear, and effective, so our customers feel confident in the care we provide. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Wyatt was very helpful and answered my…

Wyatt was very helpful and answered my questions.

November 14, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Martha,

We’re glad to hear that Wyatt was helpful and took the time to answer all of your questions. At Aptive, we pride ourselves on providing service that’s informative, approachable, and tailored to each customer’s needs. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Rated 2 out of 5 stars

The technician never came in the house

The technician never came in the house. Just sprayed around the outside of the house. My dad was home to meet him also. The problem has always been in the house. We have a dog, he is always kept safely away from any tech who comes to the house

November 18, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Phil,

Thank you for sharing this with us. I completely understand your frustration, especially when the issue has been inside your home and our service didn’t address it as expected. Safety for your pets is always important to us, and I’m glad to hear your dog was kept safe during the visit.

I’d really like the chance to review your account and ensure the issue inside your home is properly addressed. When you have a moment, please reach out at socialmedia@goaptive.com so we can go over the details and schedule a service professional to take care of this.

Thank you for being a part of the Aptive neighborhood. We appreciate you bringing this to our attention and giving us the opportunity to make it right.

-Jasmine

Rated 5 out of 5 stars

Very inclement weather and tech was…

Very inclement weather and tech was very thorough and diligent Completely covered and sent explanations and pictures

November 7, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Terry,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was thorough and diligent, even in challenging weather conditions. It’s wonderful to know that the service was complete and that the explanations and pictures provided gave you clear insight into the work done.

At Aptive, we strive to deliver reliable, professional, and attentive service no matter the conditions, and your feedback reaffirms the dedication of our team. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

We've always had the best experience…

We've always had the best experience with Aptive. Our main issue was ants and since the first time Aptive came, we have had ZERO ants. No bugs whatsoever in our house. Anytime we had an issue in between our scheduled visits, like wasps in our bushes, someone came literally the next day and took care of it. Aptive is fantastic and it is one of the best decisions we have ever made.

November 14, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Ray and Jennifer,

Thank you so much for sharing your experience! We’re thrilled to hear that Aptive has been able to completely resolve your ant problem and that your home has remained protected. It’s wonderful to know that our team has been able to respond quickly to any issues between scheduled visits, including addressing wasps in your bushes.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Feedback like yours motivates our team to continue providing the thorough, reliable, and attentive service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Cleveland

Hi Barbrey,

Thank you for your feedback! We’re glad to hear that our service professional provided professional and helpful service. At Aptive, we take pride in delivering reliable pest control solutions while ensuring our customers feel informed and supported. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Caring and fast service!!

November 11, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Heather,

Thank you for your kind words! We’re thrilled to hear that you experienced caring and prompt service from our team. At Aptive, we strive to provide fast, effective, and thoughtful service to every customer, and it’s wonderful to know that came through during your visit. We truly appreciate you being a part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

I love Wyatt

I love Wyatt! He is so thoughtful and informative…
And thorough!

November 11, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Bev,

Thank you for sharing your experience! We’re thrilled to hear that Wyatt provided thoughtful, informative, and thorough service. At Aptive, we take pride in our service professionals’ dedication to delivering exceptional care and attention to every home, and it’s wonderful to know Wyatt exemplified that for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The technicians are always polite and…

The technicians are always polite and thorough. The billing is precise. The issues that I had were immeadiately eliminated. I've had other companies with no success. Wish you serviced Andover, Ohio (my camper).

November 8, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Marcellene,

We’re so glad to hear that our team was able to provide polite, thorough service and resolve your issues quickly! At Aptive, we take pride in delivering precise billing and effective pest solutions, so it’s wonderful to know we’ve been able to make a difference where other companies haven’t. We really appreciate you choosing Aptive and for trusting us with your home. While we don’t currently service Andover, Ohio, we hope to expand in the future and would love the opportunity to help with your camper when that happens.

-Jasmine

Rated 5 out of 5 stars

My spray man(Bernard) always does a…

My spray man(Bernard) always does a wonderful job !

October 30, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Terri,

We’re thrilled to hear that Bernard consistently provides wonderful service! At Aptive, we take pride in having service professionals who are thorough, attentive, and dedicated to keeping your home protected. Thank you for choosing Aptive and recognizing Bernard’s hard work!

-Jasmine

Rated 5 out of 5 stars

I like the texts from the technician…

I like the texts from the technician when they are there ad after they are done.

November 4, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Camille,

Thank you for sharing your feedback! We’re glad to hear that you appreciate the updates from our service professionals both during and after their visits. At Aptive, we aim to make your experience as convenient and transparent as possible, and it’s great to know these notifications are helpful. We truly appreciate you being part of the Aptive neighborhood and for taking the time to share your experience.

-Jasmine

Rated 5 out of 5 stars

Good service

They always give good service

October 31, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Susan,

Thank you for sharing your feedback and for being part of the Aptive neighborhood. We’re thrilled to hear that you consistently receive good service from our team. Providing reliable, thorough, and professional pest control is what we strive for, and it’s wonderful to know that reflected in your experience.

We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and inspires us to continue delivering excellent service for every home we protect.

-Jasmine

Rated 5 out of 5 stars

Reliable, professional service with Aptive!

Ryan was here on the scheduled time that he sent me in an email. He was polite, well-groomed, friendly and explained well all that he was doing and asked if we had any areas that needed extra attention. The follow-up text with pictures showed how thorough the treatment was. Aptive trucks are seen in this neighborhood quite often and the customers seemed to be pleased and satisfied with the service.

October 25, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Margie,

Thank you for sharing your feedback. We’re thrilled to hear that Ryan provided thorough, professional, and friendly service, and that his follow-up communication gave you confidence in the treatment. At Aptive, we take pride in our service professionals who are attentive, knowledgeable, and committed to delivering excellent care for every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and high-quality service for you and your neighborhood.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Cleveland

Hi Dennis,

Thank you for your feedback! We’re glad to hear that our team was punctual and completed the service as promised. At Aptive, we take pride in delivering reliable and dependable service so our customers can feel confident and cared for. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Our pest control person was very…

Our pest control person was very helpful, listened to what I said and treated the areas I requested and made sure to let me know when it would be okay to let the dogs back in the yard.

October 15, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Autumn,

Thank you for sharing your experience! We’re delighted to hear that our service professional listened to your concerns, treated the areas you requested, and provided guidance to keep your pets safe. At Aptive, we take pride in delivering effective pest control while ensuring our customers and their homes are cared for. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 4 out of 5 stars

Techs are trained and knowledgeable

Tech explained and answered all of my questions and knew about his products in detail.

October 11, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Michael,

We’re thrilled to hear that our service professional was able to answer your questions and provide detailed information about our products. At Aptive, we take pride in having knowledgeable and approachable service professionals who make sure our customers feel informed and confident about their pest control. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Jesse does a great job

Jesse does a great job. Very thorough, professional, and courteous. Good service and great people.

October 14, 2025
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Reply from Aptive Pest Control - Cleveland

Hi there,

We’re so glad to hear that Jesse provided thorough, professional, and courteous service! At Aptive, we strive to deliver pest solutions that are both effective and backed by a friendly, reliable team. It’s wonderful to know your experience reflected that. Thank you for being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

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