We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
Company replied
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8857 Boehning Ln, 46219, Indianapolis, IN, United States
- 13179679028
We overthink pests so you don't have to.
4.3
Excellent
158 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Indianapolis
Hi there,
We really appreciate you taking a moment to share this. It’s great to hear you had a positive experience with our staff and that our response met your expectations, that kind of feedback means a lot to the team at Aptive.
At Aptive, we aim to keep communication simple, timely, and helpful so you always feel supported when you need us. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
We had a long talk with Duke who is…
We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep for the company. We have loved the service over the years as it has made our home, both inside and outside, infinitely more comfortable!
May 30, 2026
Reply from Aptive Pest Control - Indianapolis
We're so glad our team did such a great job treating your home this time around, Trish Laughlin! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Indianapolis
We’re pleased to know the service met your expectations, Randall! Our team aims to provide thorough, dependable care each time we visit, and we truly appreciate the opportunity to help handle your pest control needs. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Indianapolis
Hi Robert,
We really appreciate you taking the time to share this. It is great to hear our service professionals were friendly, knowledgeable, and helpful during your visit. That combination of expertise and approachability is exactly what we aim for at Aptive, because we want every experience to feel both comfortable and effective. We have got this handled, and we are glad we could take care of your home.
-Jasmine, Aptive Care Team
The technicians always communicate
The technicians always communicate. They tell us what they are doing. The send pictures. And ask for feedback. Plus...no bugs!
May 20, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Hugh,
We really appreciate you sharing this. It’s great to hear your service professionals consistently communicate, explain the treatment, share photos, and ask for feedback, that level of transparency is exactly what we strive for at Aptive. Even better to hear the results are speaking for themselves with fewer bugs around your home. We’re glad your experience has been smooth and effective, and you can always count on us to keep everything handled with care each visit.
-Jasmine, Aptive Care Team
Zach did a great job
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation. I would welcome Zach anytime.
May 16, 2026
Reply from Aptive Pest Control - Indianapolis
Thanks for sharing this, Charma! We’re so glad to hear Zach was responsive, helpful, and able to provide useful tips for managing the pests around your home. It’s also great to know that having the same service professional brings added comfort and familiarity with your specific needs. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!
-Alexis, Aptive Care Team
The results of no bugs are what anyone…overpriced
The results of no bugs are what anyone would expect from Aptive. Yet the service is overpriced.
May 16, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Denise,
Thank you for your feedback. We’re glad to hear you’re seeing the results you expect with fewer bugs, and we also hear your concern about pricing.
We’d appreciate the chance to review your account and go over everything with you to make sure it all aligns with your expectations. If you’re open to it, please reach out to socialmedia@goaptive.com so we can take a closer look and help clarify anything needed.
At Aptive, we’ve got this handled, and that includes making sure you feel confident in both your results and your service value.
-Jasmine, Aptive Care Team
Great and conscientious company
Great and conscientious company. They came back and reapplied treatment that was needed. They work with me to schedule days and times that are convenient. They keep their word. I recommend them to friends and family all the time.
May 9, 2026
Reply from Aptive Pest Control - Indianapolis
Thank you so much for your glowing review and for taking the time to share your experience with us, Rita! We're so glad that our team continues to meet your expectations and that you found our service to be both conscientious and reliable. At Aptive, we pride ourselves on ensuring that every pest control need is thoroughly handled, and it’s wonderful to know that our efforts to accommodate your schedule and keep our promises have made a positive impact. We look forward to continue protecting your home from unwanted pests!
-Alexis, Aptive Care Team
They came when we were not home so now…
They came when we were not home so now they have to come back to do inside
And they have not responded
May 1, 2026
Reply from Aptive Pest Control - Indianapolis
Thank you for sharing this, Bill. We’re sorry to hear that we weren’t able to complete the interior portion of your service and that you haven’t received a response about scheduling the return visit. We understand how important it is for follow-ups to be handled promptly and clearly, especially when access to the home is required.
We’d like the opportunity to help get this resolved for you. When convenient, please contact socialmedia@goaptive.com with your service address so we can review your service status and assist with scheduling the remaining work. We're here to help!
-Alexis, Aptive Care Team
I want to cancel my service
I wanted to cancel my service, I don't mind finishing out the contract but I don't want to get BULLIED again into another contract if I miss the deadline to cancel. They want to charge me MORE than what my last scheduled maintenance would be and informed me I can't cancel until the middle of July. I do NOT want an automatic renewal for another year!
May 6, 2026
Unprompted review
Reply from Aptive Pest Control - Indianapolis
Hi Cam,
We’re sorry to hear about your experience and understand your frustration regarding the contract and renewal concerns. That’s not the type of interaction we want anyone to have with Aptive.
We take feedback like this seriously, and we’d like the opportunity to review your account and make sure everything is clearly explained and properly handled so there’s no confusion about your cancellation timeline or renewal status. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and help you get this fully resolved. At Aptive, our goal is to make sure concerns like this are handled fairly and transparently, and we’ve got this handled for you.
-Jasmine, Aptive Care Team
We have used Aptive for some time now…
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew was because of the pics. Luckily they came back and I told them always leave pics so I know. I have had to remind them a few times and always got them right away. But this time no one responded back but luckily my husband was home and saw them working but I still was upset due to the failure to respond back. Overall Aptive has been great but don’t like to be ignored when I leave a message and don’t get a response
April 26, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Sam,
I really appreciate you taking the time to share this, especially since you’ve been with Aptive for a while and have had mostly positive experiences. I can also understand why this latest situation would be frustrating, not getting a response when you reached out and not receiving service photos when you rely on them for peace of mind.
Communication and follow-up are a big part of trust in our service, and I hear you on how important that is, especially given the past mix-up with a neighboring home. That’s not the consistency we want for you, and I’m sorry for the inconvenience and worry that caused.
I’d like to help make sure this is properly handled. If you’re open to it, please share your service address to socialmedia@goaptive.com so we can review your recent visit, confirm what was documented, and make sure your account preferences for service photos are fully set and followed going forward.
At Aptive, our goal is always “we’ve got this handled,” and that includes making sure you feel informed, supported, and heard after every visit.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Indianapolis
Thanks for taking a moment to share this, Deborah! It's wonderful to hear you had great service, professional team members, and good results. That combination is exactly what we aim to deliver every time we're at your home. We appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Another new tech.
Another new tech to my property. Just when you get a tech that knows you, they are gone. This one did a pretty good job.
April 24, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Rick,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear your service professional did a good job during the visit, and we understand how important it is to have familiarity and consistency with your service professional over time.
We hear your feedback on the frequent changes, and we know that continuity can make a big difference in your overall experience. We’ll make sure this is shared with the team as we continue working to improve consistency wherever possible.
At Aptive, our goal is to make every visit feel reliable, personal, and fully handled no matter who’s on site, we’ve got this handled.
-Jasmine, Aptive Care Team
Technician was extremely thorough
Technician was extremely thorough. Asked questions, provided solutions. Very satisfied with his professionalism.
April 23, 2026
Reply from Aptive Pest Control - Indianapolis
We’re happy to hear you had such a positive experience and that our service professional was detailed, thoughtful, and solution-focused, PK! Professionalism like that is exactly what we strive for every time we're at your home. We appreciate your feedback and the opportunity to handle your pest control needs. Thanks for being a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Same technician, same excellent results
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring. He is friendly and he even remembers the name of my dog.
April 23, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing this, we really appreciate it. It’s great to hear having the same service professional has made a difference for you, that familiarity and attention to detail really do help when it comes to preventing recurring pest issues. We’re especially glad he’s been thorough, friendly, and even remembers your dog’s name, that personal touch is exactly what we aim for at Aptive.
We appreciate your continued trust in us, and we’re always here when you need us, we’ve got this handled.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Evelyne,
We really appreciate you sharing this, it’s great to hear the communication felt clear and your service professional took the time to be patient with you. That kind of approach is exactly what we aim for at Aptive, making sure you feel informed, comfortable, and never rushed. Thanks again for choosing Aptive, we’ve got it handled, and we’re always here if you need anything moving forward.
-Jasmine
Excellent service
Aptive Pest Control employs knowledgeable technicians. I would like to thank these following employees Morgan, Eric, Joshua and Noah. These employees respected my properly and delivered excellent service.
April 11, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Christine,
Thanks so much for sharing this thoughtful feedback, we really appreciate it. We’re especially glad to hear Morgan, Eric, Joshua, and Noah made a strong impression and delivered excellent service while respecting your property, that’s exactly the standard we strive for at Aptive. We’ll be sure to pass your kind words along to them and the team, and we’re always here to make sure things are handled for your home whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thanks so much for sharing this, we really appreciate the feedback and are glad to hear the service met your expectations. At Aptive, we’re always working to make sure every visit is handled with care and professionalism from start to finish, and we appreciate you choosing us and allowing us to keep things handled for your home whenever you need us.
-Jasmine
Kaylee came & she’s very polite
Kaylee came & she’s very polite. She couldn’t do the yard bc it was raining but she would tell the scheduler & they would text me
April 19, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Diana,
Thank you for taking the time to share your experience with us. We are thrilled to hear that Kaylee provided you with such polite and professional service. At Aptive, we pride ourselves on ensuring that every situation is handled with care and precision, even when the weather doesn't cooperate. Rest assured, we've got this handled, and our team will be in touch to reschedule your yard service at a convenient time. Your satisfaction is our top priority, and we appreciate your understanding and patience.
Thank you for choosing Aptive. We look forward to continuing to serve you.
-Jasmine
Great job
As always technician was professional and courteous. The pictures show the work done.
April 5, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Donna,
We really appreciate you taking the time to share this. It’s great to hear your Aptive service professional showed up with professionalism and courtesy, that consistency is exactly what we strive for on every visit. We’re also glad the documentation of the work gave you clear visibility into what was completed at your home. We’ll keep working to deliver that same reliable experience every time, because with Aptive, we’ve got this handled.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.