Aptive personnel have always been friendly, professional, courteous, thorough and have maintained a high level of service while doing an excellent job. Definitely a 10 out of 10. Keep up the great wor... See more
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My technician Kenny did an awesome job and took the time to explain what all goes on this time of year. He took the time to spray my garages which I thought might help with the spiders this time of y... See more
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Skylar was very friendly and listened to all of my concerns. Explained how using Aptive products would prepare my property for the winter season coming up.
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I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8857 Boehning Ln, 46219, Indianapolis, IN, United States
- 13179679028
We overthink pests so you don't have to.
4.3
Excellent
174 reviews
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Tech did not ring doorbell or knock on…
Tech did not ring doorbell or knock on door
He was supposed to do inside treatment and he did not
We were home car was in driveway
We are not satisfied
April 4, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience. At Aptive, we want every service to be fully handled, and it sounds like we fell short during your recent visit. We understand how frustrating it must be when promised treatments aren’t completed. Please reach out to us at socialmedia@goaptive.com so we can review your account and make sure your inside treatment and all concerns are handled properly moving forward.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi David,
Thank you for sharing your experience! We’re glad to hear that your service was quick, efficient, and thorough. At Aptive, we take pride in making sure every visit is handled with care and professionalism, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Always nice and efficient service!
March 24, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Jennifer,
Thank you for sharing your experience! We’re thrilled to hear that our team’s service has been both friendly and efficient. At Aptive, we take pride in making sure every detail is handled with care, so it’s wonderful to know that commitment shows. We truly appreciate your trust and look forward to keeping your home protected.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Suzanne,
Thank you for sharing your feedback! We’re glad to hear our service is keeping the ants away. At Aptive, we take pride in making sure every pest concern is fully handled, so you can enjoy your home without worry.
We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Great communication with the technician
The technician really listened to my concerns and took care of the problems.
March 25, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Estella,
Thank you for sharing your experience! I’m so glad to hear our service professional took the time to listen and address your concerns. That kind of attention is exactly what we strive for at Aptive.
We make sure every service is fully handled, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
Great experience however
Great experience however, did not receive pictures of what was treated
March 25, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Nichole,
Thank you for sharing your feedback! We’re glad to hear you had a great experience, and we appreciate you letting us know about the missing photos. At Aptive, we take pride in making sure every service is handled thoroughly and transparently, and we’ll make sure your next visit includes detailed photos of the areas treated. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
Eric communicated well and understood…
Eric communicated well and understood my concerns about spraying near my pet.
March 22, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience and for choosing Aptive! We’re so glad to hear that Eric took the time to communicate clearly and truly understand your concerns, especially when it comes to your pet’s safety.
That kind of care and attention is exactly what we strive for, making sure everything is handled thoughtfully and with your comfort in mind. We appreciate you being part of the Aptive community!
-Jasmine
Not my favorite or even close to it.
I don't like that it not once a month. I also don't like that I can't make it the same day/time automatically and I just get scheduled whenever they want to schedule me with no regards to my schedule. And honestly I still have bugs but I'm under a contract.
March 12, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Amanda,
We hear you, and we understand how frustrating that experience can be. A schedule that doesn’t line up with your availability isn’t the kind of convenience we want you to have with Aptive.
While our service timing is designed around effectiveness, your time matters, and we can work with you to find more consistent service windows that better fit your schedule.
As for still seeing bugs, that’s not the result we want. It can take a few treatments to fully break the cycle, but we’d like to take a closer look and make any needed adjustments to get things handled the way they should be.
Please reach out to us at socialmedia@goaptive.com so we can review your account, adjust your scheduling preferences, and make sure everything is handled properly moving forward. We truly appreciate you sticking with Aptive and giving us the opportunity to make this right.
-Jasmine
Zach was excellent
Zach was excellent. He always listens to what I need, and takes care of my concerns. Aptive has worked for me for years and I won’t change!
March 14, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Janine,
Thank you for sharing your feedback! We’re thrilled to hear that Zach continues to provide attentive and responsive service, addressing all of your concerns. It’s wonderful to know that Aptive has been your trusted pest control provider for years, and we truly appreciate your loyalty and being part of the Aptive neighborhood!
-Jasmine
They are very thorough and…
They are very thorough and professional. Sometimes we're not at home when they come, and even if we are we seldom make contact with them. We would like a knock at the door when they come and told what they did.
March 5, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Robert,
Thank you for sharing your feedback. We’re glad to hear that you find our team thorough and professional. At Aptive, we strive to provide effective service while keeping our customers informed about the work being done in their homes.
I completely understand your request to be notified in person and to receive a brief explanation of the service provided. Your feedback will be shared with our operations team so we can explore ways to improve communication during each visit.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like to discuss this further or ensure your preferences are noted on your account. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve your experience.
-Jasmine
The serviceman was excellent
The serviceman was excellent. He is very attentive to the process and addressed all my concerns and more. He remembered previous visits and asked if there was anything else he could do.
February 28, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Roxann,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided attentive, thorough care and remembered details from previous visits. At Aptive, we pride ourselves on delivering personalized service and addressing every customer’s concerns, and it’s wonderful to know our team exceeded your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Raechelle,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the quality of service provided. At Aptive, we take pride in delivering thorough, professional, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
We usually have to be home
We usually have to be home, we had some trust issues in the past where they said we got an application but we didn’t see any improvement. And we would have to call them back. So far no issues thank you. Good service.
February 25, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Carol,
Thank you for sharing your feedback. We’re glad to hear that your recent Aptive service has gone smoothly and that you’ve experienced good results so far. We understand how past issues can affect trust, and it means a lot to know that our team has been able to provide the reliable, thorough service you expect. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Blake Did A Good Job
Blake, the tech, was polite and thorough. I appreciate the attention he paid to his work.
March 4, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Jay,
Thank you for sharing your feedback! We’re glad to hear that Blake provided polite and thorough service and that his attention to detail made a positive impression. At Aptive, we take pride in having service professionals who are professional and focused on delivering effective results. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Technicians Great Customer Service
All the technicians reach out to touch base before they arrive. They are very receptive to addiorequests & send pictures of what they had completed.
March 1, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Sharron and Tom,
Thank you for sharing your feedback! We’re delighted to hear that our service professionals are keeping you informed, receptive to additional requests, and providing detailed follow-ups with photos. At Aptive, clear communication and thorough service are top priorities, and it’s wonderful to know our team is delivering that experience for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Jennifer,
Thank you for sharing your feedback! We’re thrilled to hear that our team has consistently been thorough and responsive with your service. At Aptive, we take pride in delivering reliable, professional, and attentive pest control so our customers feel confident and supported.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Great Service
Technicians are always friendly and helpful. They keep you updated when enroute and always do a great job.
February 19, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Shelly,
Thank you for sharing your experience with Aptive. We’re thrilled to hear our service professionals have been friendly, helpful, and communicative while keeping your home protected. Providing reliable and attentive service is always our goal, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Protected and respected
Protected and respected
My house is protected from critters.
Staff is pleasant and professional.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Sharon,
Thank you for sharing your feedback! We’re glad to hear that your home feels protected from pests and that our Aptive team has been pleasant and professional.
Providing reliable protection and a positive experience for our customers is exactly what we strive for. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
The team was great
The team was great. They set more traps. We discovered two more mice caught, and we caught another one last night. The team is always very professional and friendly as well.
February 24, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Michele,
Thank you for sharing your experience! We’re glad to hear that our team was able to help address the mouse activity and that you’re seeing results from the additional traps. At Aptive, we take pride in providing thorough, professional service while keeping our customers informed and confident that their home is well protected. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
This is the second time I have decided…
This is the second time I have decided to use them. The 1st time, they would come out but I always had bugs and would have yellow jackets and carpenters bees. There were always huge cobwebs in my windows. I would end up climbing up a ladder to get them cleaned out. I would always call and ask them to come out. They would say they came out, but same problems always existed. I think the technicians would come to our house but wouldn’t fully treat the house. It is a larger home so it takes more of their time to treat and more product. So it’s not profitable, so they must be told to go fast and use less product! I decided to give them another try (Stupid me!)because they supposedly had new management. I’m having the same issues. Now they won’t cancel my contract without charging me $200!!! They are horrible people. They lie and don’t treat my home like they are supposed to. I have 4 months left on my contract I have decided I will call them every Monday and Friday to come out and treat my home every week. Since they are so concerned about contracts, it says in the contract that if I’m not satisfied with the treatment I can have them come back out every week, so that is what I will do! I recommend you don’t ever sign up with them. I have so many more things I can complain about but there isn’t enough room on this review.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Megan,
Thank you for taking the time to share this, especially after giving Aptive another chance. I can understand how frustrating it is to still see yellow jackets, carpenter bees, and heavy cobwebbing after service, and to feel like you had to handle things yourself. That’s not the level of care we aim to provide at Aptive Environmental.
A larger home should never mean a rushed or incomplete treatment. Our service professionals are expected to treat each home thoroughly based on its needs, and it’s concerning to hear that it felt otherwise.
I also hear your frustration regarding the contract and cancellation fee. When you’re unhappy with the service, the last thing you want is to feel stuck. While our service guarantee does allow for re-treatments if you’re not satisfied, the goal should be getting it right the first time, not requiring constant follow-up from you.
We would truly appreciate the opportunity to review your account, past service notes, and treatment history to understand exactly what’s happened and determine the best path forward. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work toward a meaningful resolution.
-Jasmine
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