We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
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Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
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We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
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I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8857 Boehning Ln, 46219, Indianapolis, IN, United States
- 13179679028
We overthink pests so you don't have to.
4.3
Excellent
158 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great Service
Technicians are always friendly and helpful. They keep you updated when enroute and always do a great job.
February 19, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Shelly,
Thank you for sharing your experience with Aptive. We’re thrilled to hear our service professionals have been friendly, helpful, and communicative while keeping your home protected. Providing reliable and attentive service is always our goal, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Protected and respected
Protected and respected
My house is protected from critters.
Staff is pleasant and professional.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Sharon,
Thank you for sharing your feedback! We’re glad to hear that your home feels protected from pests and that our Aptive team has been pleasant and professional.
Providing reliable protection and a positive experience for our customers is exactly what we strive for. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Thorough and professional job as always!
Technician was excellent in explaining the process for the current treatment and answered all my questions.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Randy,
Thank you for sharing your feedback! We’re so glad to hear that your service professional took the time to thoroughly explain the treatment process and answer all of your questions. At Aptive, we pride ourselves on clear communication and providing service that not only protects your home but also gives you confidence and peace of mind. Your kind words mean a lot, and we truly appreciate you choosing Aptive.
-Jasmine
The team was great
The team was great. They set more traps. We discovered two more mice caught, and we caught another one last night. The team is always very professional and friendly as well.
February 24, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Michele,
Thank you for sharing your experience! We’re glad to hear that our team was able to help address the mouse activity and that you’re seeing results from the additional traps. At Aptive, we take pride in providing thorough, professional service while keeping our customers informed and confident that their home is well protected. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
This is the second time I have decided…
This is the second time I have decided to use them. The 1st time, they would come out but I always had bugs and would have yellow jackets and carpenters bees. There were always huge cobwebs in my windows. I would end up climbing up a ladder to get them cleaned out. I would always call and ask them to come out. They would say they came out, but same problems always existed. I think the technicians would come to our house but wouldn’t fully treat the house. It is a larger home so it takes more of their time to treat and more product. So it’s not profitable, so they must be told to go fast and use less product! I decided to give them another try (Stupid me!)because they supposedly had new management. I’m having the same issues. Now they won’t cancel my contract without charging me $200!!! They are horrible people. They lie and don’t treat my home like they are supposed to. I have 4 months left on my contract I have decided I will call them every Monday and Friday to come out and treat my home every week. Since they are so concerned about contracts, it says in the contract that if I’m not satisfied with the treatment I can have them come back out every week, so that is what I will do! I recommend you don’t ever sign up with them. I have so many more things I can complain about but there isn’t enough room on this review.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Megan,
Thank you for taking the time to share this, especially after giving Aptive another chance. I can understand how frustrating it is to still see yellow jackets, carpenter bees, and heavy cobwebbing after service, and to feel like you had to handle things yourself. That’s not the level of care we aim to provide at Aptive Environmental.
A larger home should never mean a rushed or incomplete treatment. Our service professionals are expected to treat each home thoroughly based on its needs, and it’s concerning to hear that it felt otherwise.
I also hear your frustration regarding the contract and cancellation fee. When you’re unhappy with the service, the last thing you want is to feel stuck. While our service guarantee does allow for re-treatments if you’re not satisfied, the goal should be getting it right the first time, not requiring constant follow-up from you.
We would truly appreciate the opportunity to review your account, past service notes, and treatment history to understand exactly what’s happened and determine the best path forward. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work toward a meaningful resolution.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Brett,
Thank you for sharing your feedback and for being part of the Aptive community. We’re so glad to hear your service professional did a great job, and we truly appreciate you taking a moment to recognize their work.
Thank you for choosing Aptive to care for your home, it means a lot to our team.
-Jasmine
Everything was great except the initial…
Everything was great except the initial text was at 5:35 am. I think it could have waited until a more respectful hour.
February 17, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your feedback. We truly appreciate you taking the time to let us know.
We’re glad to hear everything else about your experience was great, and we completely understand your concern about the early text. Our goal is to keep you informed, but we also want to be mindful of your time and privacy. Your feedback helps us improve how we communicate with our customers.
Thank you for choosing Aptive. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, respectful service.
-Jasmine
They are thorough 👍🏼
February 15, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Trent,
Thank you for your feedback! We’re glad to hear that our team has been thorough in providing service. At Aptive, we take pride in delivering careful and reliable pest protection for every home in our neighborhood. We truly appreciate you choosing Aptive and look forward to continuing to keep your home and yard safe.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Jay,
Thank you for sharing your experience! We’re glad to hear that our photos and email communication were helpful. At Aptive, we take pride in keeping our customers informed and providing clear, thorough service for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Great Service
Appreciate the attention to detail even in cold weather conditions and snow still on the ground
February 12, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Vaughn,
Thank you for sharing your experience! We’re thrilled to hear that our team delivered thorough service, even in challenging winter conditions. At Aptive, we take pride in providing reliable, attentive care year-round to keep every home and yard protected, no matter the weather.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Mikkal did a great job.
Mikkal did a great job. He was thorough and professional while being friendly.
February 10, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Tom and Thelma,
Thank you for taking the time to share your experience. We’re so glad to hear that Mikkal delivered such thorough, professional service while still keeping things friendly and approachable, that balance is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive and being part of our community. Your kind words mean a lot to our team, and we look forward to continuing to provide service you can count on.
-Jasmine
Horrible Company and service!
Horrible Company and service!.
Expensive too
Lied to me when signing up and didnt show me a contract that was on the guys phone.
I went to the Attorney Generals Office
June 26, 2025
Reply from Aptive Pest Control - Indianapolis
Hi Fred,
Thank you for sharing your feedback. I’m really sorry to hear how frustrating this experience has been, especially regarding the signup process, pricing, and communication. That’s not the standard we aim to provide at Aptive, and your concerns are taken very seriously.
We would appreciate the opportunity to review what happened and work toward a resolution. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details so our team can look into this right away.
Your experience matters to us, and we want to do everything we can to address these concerns and make things right.
-Jasmine
Good Job.
Non intrusive. Haven’t seen any ants in a long time. Technicians are polite and respectful.
January 18, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Susan,
Thank you for sharing your feedback! We’re thrilled to hear that our services have helped keep ants at bay and that our service professionals have been polite and respectful. At Aptive, we take pride in providing effective pest protection while ensuring every home in our neighborhood feels safe and cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Mircela,
Thank you for taking the time to share this. I can understand why it would feel incredibly frustrating to pay for a service and feel like the work isn’t being done as expected. That’s not the experience we want anyone to have with Aptive.
Our service professionals are expected to be thorough and to address the concerns noted on the account, so hearing this tells us something may have been missed. We want the chance to review what’s been happening, make sure your service plan is being carried out properly, and get things back on track for you.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can look into your account and work toward a better outcome. Your feedback matters, and we appreciate the opportunity to improve your experience as part of the Aptive neighborhood.
-Jasmine
Aptive seems responsive and attentive
My knowledge of pest control is based on buying chemicals at the hardware store. That said, Aptive seems responsive and their field technicians (who conduct the treatments) have been courteous and attentive.
January 18, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Chris,
Thank you for taking the time to share your experience! We’re glad to hear that our team has been responsive and that our field service professionals have been courteous and attentive. At Aptive, we strive to provide knowledgeable, thorough service so our customers can feel confident their homes are well-protected.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
They call and let you know when they…
They call and let you know when they will arrive. And keep you updated on what they done with pictures
January 9, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Jevon,
Thank you for sharing your experience! We’re glad to hear that our team keeps you informed about arrival times and provides updates with photos. At Aptive, clear communication and thorough service are key to helping our customers feel confident and informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Had to complain to get tech back - Glad I was home on a Saturday so I…
Glad I was home on a Saturday so I could get the tech to come back and actually do something as he originally spent MAYBE 10 minutes at our house. Tired of this happening and paying for service, and still having so many spider webs and such around the house. When he came back, actually reloaded the bait trap that was totally empty ( and he missed because he didn’t actually walk around the house). When he came back, he actually got a lot of the webs after I sent him pictures. Shouldn’t have to complain to get treatment done.
January 4, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Dawn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to feel like the initial service didn’t fully address the issues, especially after taking time out of your day and paying for service. That’s not the level of care we want anyone to experience with Aptive.
I’m glad your concerns were addressed when the service professional returned and that the bait traps were properly reloaded and the spider webs taken care of. Your feedback is important because it helps us ensure our team is thorough from the start, and we will use this to continue improving our service.
We truly appreciate your patience and for giving us the chance to make it right. If there’s ever anything more you need, please don’t hesitate to reach out so we can make sure your experience is consistently excellent.
-Jasmine
Proactive notification of treatment…
Proactive notification of treatment schedule and detailed explanation and photos of areas treated
January 9, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
We’re glad to hear that our proactive notifications and detailed explanations, including photos of treated areas, have made your experience with Aptive smooth and informative. At Aptive, we take pride in keeping our neighbors informed and providing thorough, reliable service that protects your home. Thank you for choosing Aptive and being part of our community.
-Jasmine
Courteous
Courteous, quiet. Did his work and departed. Since we had a migraine sufferer inside that’s what we wanted.
January 8, 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was courteous and respectful of your home, especially considering the needs of someone inside.
At Aptive, we aim to provide effective pest control while being mindful of our customers’ comfort and unique situations. It’s wonderful to know that approach met your expectations. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Bugs are GONE!
Since Aptive has been servicing my home I have not seen any pill bugs inside. Before hiring them the bugs would hatch in the spring and I would find 10-15 of them on my floors every day. No more thanks to Aptive!
January 8, 2026
Reply from Aptive Pest Control - Indianapolis
Hi Ed,
Thank you for sharing your experience! We’re thrilled to hear that your home has remained free of pill bugs since working with Aptive.
At Aptive, our goal is to provide effective, long-lasting solutions that give our customers peace of mind, and it’s wonderful to know that our service has made such a noticeable difference for you. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
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