We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied

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We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
Company replied
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8857 Boehning Ln, 46219, Indianapolis, IN, United States

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Zach was great. He communicated well and he was very polite and helpful.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
Good customer service and no more bugs. Came from a recommendation and they do the job.

Reply from Aptive Pest Control - Indianapolis
Professional and punctual. Listened to my needs and performed the service with no issues.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
Tyran was my service representative, and he was very helpful in navigating my current plan with me which did not include mice control. He worked with his supervisor to help me upgrade my plan to a Pro Plan and worked with me to keep it within my budget as I am a widow and on a tight budget.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
I have tried repeatedly to cancel services because the company doesn’t follow request of services. I haven’t been able to cancel this program. I have spent a lot of my personal time trying to cancel. This company has been a nightmare because of money lost for no services and stress.

Reply from Aptive Pest Control - Indianapolis
The people who have serviced our property have been very thorough and take their time to explain the treatment. I greatly appreciate this.

Reply from Aptive Pest Control - Indianapolis
technician communicates in advance of arrival, asks about any special issues, addresses those. sends pictures

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
Advance notice reminders and technician notification on estimated arrival is appreciated. Technician providing information and service provided was also very much appreciated.

Reply from Aptive Pest Control - Indianapolis
I was home and let the tech know, but they did not ring the bell or attempt to come inside.
Also, glad they sprayed the house, but now the windows and doors have residue all over them and I need to clean them off.

Reply from Aptive Pest Control - Indianapolis
Tech Morgan serviced my external house professionally. He was courteous, pleasant, thorough and answered all my questions and requests.
I welcome Morgan back for all my future appointments. A++

Reply from Aptive Pest Control - Indianapolis
Easily changes service date and technician did a quick treatment.

Reply from Aptive Pest Control - Indianapolis
Let me know what time they will be there.
Email me 2weeks ahead of treatment for mice,spiders ants. A Email week before with the time . Two days before a text reminder. Day of on way text. Left premises text.

Reply from Aptive Pest Control - Indianapolis
Great service techs. Always ask what they need to focus on. Always take pics of everything they do and send them to you. Pests stay away inside and out. If ants become a problem in summer, they will come in a do a special treatment inside that works. I will keep using them, even in our new home in the future.

Reply from Aptive Pest Control - Indianapolis
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