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Aptive Pest Control - Indianapolis Reviews 158

TrustScore 4.5 out of 5

4.3

8857 Boehning Ln, 46219 Indianapolis, IN, US


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Rated 5 out of 5 stars

We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more

Company replied

Rated 5 out of 5 stars

Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more

Company replied

Rated 4 out of 5 stars

We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more

Company replied

Rated 5 out of 5 stars

I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Indianapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8857 Boehning Ln, 46219, Indianapolis, IN, United States

  • 13179679028
Promotion box for Aptive Pest Control - Indianapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

158 reviews

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Rated 5 out of 5 stars

Great Customer Service

Zach was great. He communicated well and he was very polite and helpful.

January 8, 2026
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Reply from Aptive Pest Control - Indianapolis

Hi Candace,

Thank you for sharing your feedback! We’re thrilled to hear that Zach was polite, helpful, and communicated well during your service.

At Aptive, we take pride in providing service that is both professional and attentive, and it’s wonderful to know that commitment came through during your visit. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Professional and efficient.

Professional and efficient.

December 28, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Richard,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team provided professional and efficient service. At Aptive, we strive to deliver thorough, reliable, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Good customer service and no more bugs

Good customer service and no more bugs. Came from a recommendation and they do the job.

November 15, 2025
Unprompted review
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Reply from Aptive Pest Control - Indianapolis

Hi Brian,

Thank you for sharing your feedback. I’m thrilled to hear that our team provided great customer service and that your home is now comfortable and protected.

We truly appreciate that you came to us through a recommendation and that we were able to meet your expectations. At Aptive, we take pride in delivering effective service and keeping our customers’ homes safe. Thank you for being part of the Aptive neighborhood and trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Professional and punctual

Professional and punctual. Listened to my needs and performed the service with no issues.

December 10, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Joe,

Thank you for sharing your experience! We’re glad to hear that our team was professional, punctual, and attentive to your needs. At Aptive, we strive to provide reliable, thorough service while ensuring our customers feel heard and supported, and it’s great to know we delivered that for you.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Always communicative

Always communicative, on time, thorough and respectful.

December 5, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi William,

We’re thrilled to hear about your experience! At Aptive, being communicative, punctual, thorough, and respectful are values we take seriously, so it’s wonderful to know our team delivered on all fronts. Feedback like yours motivates us to continue providing service that’s attentive and reliable.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to keeping your home protected.

-Jasmine

Rated 5 out of 5 stars

They do a great job.

The tech was excellent. Very thourough, and courteous.

December 4, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Doug,

Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was thorough and courteous during the visit. At Aptive, we take pride in providing attentive, high-quality service for every home, and it’s wonderful to know that our efforts made a positive impression. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Excellent Service

Tyran was my service representative, and he was very helpful in navigating my current plan with me which did not include mice control. He worked with his supervisor to help me upgrade my plan to a Pro Plan and worked with me to keep it within my budget as I am a widow and on a tight budget.

December 2, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Peggy,

Thank you for sharing your experience! We’re so glad to hear that Tyran was able to guide you through your plan and help upgrade to the Pro Plan in a way that worked within your budget. At Aptive, we strive to provide solutions that meet both your needs and your peace of mind, and it’s wonderful to know Tyran was able to make that happen for you.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide reliable, professional service to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great Service

Always punctial and do a thorough job.

November 26, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for taking the time to share your experience! We’re so glad to hear that our team has been punctual and thorough in their work. At Aptive, we take pride in providing reliable, high-quality service to keep your home safe and comfortable.

We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the same level of care you’ve come to expect from us.

-Jasmine

Rated 1 out of 5 stars

I have tried repeatedly to cancel…

I have tried repeatedly to cancel services because the company doesn’t follow request of services. I haven’t been able to cancel this program. I have spent a lot of my personal time trying to cancel. This company has been a nightmare because of money lost for no services and stress.

October 7, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Cheryl,

Thank you for sharing this with us. I’m really sorry to hear how much time and stress this experience has caused you. That’s not the kind of service we want anyone in the Aptive family to go through, and I completely understand how frustrating it must feel to keep trying to cancel without getting the support you need.

I’d really like to take a closer look at what happened so we can make this right for you. When you have a moment, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account, correct any issues, and ensure the cancellations you requested are fully taken care of.

Your time is valuable, and you deserve a smooth, stress-free experience with Aptive. I’m here to help however I can.

-Jasmine

Rated 5 out of 5 stars

The people who have serviced our…

The people who have serviced our property have been very thorough and take their time to explain the treatment. I greatly appreciate this.

November 19, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Donna,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has been thorough and took the time to clearly explain your treatment.

Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

technician communicates in advance of…

technician communicates in advance of arrival, asks about any special issues, addresses those. sends pictures

November 26, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi John,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional communicates clearly before arrival, addresses any special concerns, and provides pictures to keep you informed.

Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

As always

As always, on-time, courteous, efficient and personalized.

November 15, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Kathy,

We’re so glad to hear that our service continues to be on-time, courteous, efficient, and personalized for you. At Aptive, we take pride in providing service that’s tailored to each home and delivered with care, and it’s wonderful to know our efforts are making a difference. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Pleasant

Pleasant, knowledgeable and thorough.

November 21, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Leslie,

We’re so glad to hear that our service was pleasant, knowledgeable, and thorough. At Aptive, we take pride in providing care that’s both effective and personalized, ensuring your home stays protected and comfortable. Thank you for trusting Aptive and for being a valued part of our neighborhood!

-Jasmine

Rated 5 out of 5 stars

Advance notice reminders and technician…

Advance notice reminders and technician notification on estimated arrival is appreciated. Technician providing information and service provided was also very much appreciated.

November 12, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Kenny,

We’re glad to hear that our advance reminders and service professional notifications made your experience smooth and convenient! At Aptive, we take pride in clear communication and providing thorough, informative service so every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Indianapolis

Hi Bruce,

Thank you for sharing your experience! We’re glad to hear that our service professional demonstrated knowledge and expertise during your service. At Aptive, we take pride in having skilled service professionals who provide effective and reliable pest control solutions. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 3 out of 5 stars

I was home and let the tech know

I was home and let the tech know, but they did not ring the bell or attempt to come inside.
Also, glad they sprayed the house, but now the windows and doors have residue all over them and I need to clean them off.

November 8, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Matt and Debbie,

Thank you for sharing your feedback. We’re sorry to hear about the experience with your recent service. At Aptive, we strive to provide thorough, professional, and respectful service, and it’s clear we missed the mark on communication and attention to detail during this visit.

We would like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account and schedule a follow-up visit to ensure your home is properly serviced and any residue is addressed. We truly appreciate you being part of the Aptive neighborhood and value your trust in our team.

-Jasmine

Rated 5 out of 5 stars

Tech Morgan

Tech Morgan serviced my external house professionally. He was courteous, pleasant, thorough and answered all my questions and requests.
I welcome Morgan back for all my future appointments. A++

October 31, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Edward,

We’re thrilled to hear that Morgan provided courteous, thorough, and professional service! At Aptive, we take pride in having service professionals who listen, answer questions, and make every visit smooth and informative. We’re so glad Morgan made such a positive impression and look forward to continuing to care for your home in the future. Thank you for choosing Aptive!

-Jasmine

Rated 4 out of 5 stars

Easily changes service date and…

Easily changes service date and technician did a quick treatment.

October 30, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Phil,

Thank you for taking the time to share your feedback! We’re glad to hear that adjusting your service date was easy and that your service professional provided a quick and effective treatment. At Aptive, we strive to make our service convenient and thorough, and it’s great to know we met your expectations.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, professional pest control for your home.

-Jasmine

Rated 4 out of 5 stars

Let me know what time they will be…

Let me know what time they will be there.

Email me 2weeks ahead of treatment for mice,spiders ants. A Email week before with the time . Two days before a text reminder. Day of on way text. Left premises text.

October 26, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Jodey,

Thank you for sharing your preferences with us. We completely understand how helpful it is to have clear communication about your service schedule, especially for issues like mice, spiders, and ants. At Aptive, we want to make your experience as seamless and predictable as possible with a text reminder days before, an on-the-way text, and a service completion text. We truly appreciate you being part of the Aptive neighborhood and for giving us the opportunity to provide the reliable service you expect.

-Jasmine

Rated 5 out of 5 stars

Best Pest Control Service

Great service techs. Always ask what they need to focus on. Always take pics of everything they do and send them to you. Pests stay away inside and out. If ants become a problem in summer, they will come in a do a special treatment inside that works. I will keep using them, even in our new home in the future.

October 25, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team consistently listens to your concerns, provides thorough service with photos, and helps keep pests away both inside and out. It’s great to know you feel confident in our treatments, including our special ant services during the summer.

We’re honored to continue protecting your home now and in the future. Your trust and loyalty mean a lot to our team, and we truly appreciate your feedback.

-Jasmine

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