We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied

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We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
Company replied
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8857 Boehning Ln, 46219, Indianapolis, IN, United States

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Aptive ALWAYS does a great job, which is why I recommended them to my neighbor, and she signed up with them!!!

Reply from Aptive Pest Control - Indianapolis
My tenant was notified the truck arrived and though not home, she did get there within 10 minutes, and the truck was already gone. He didn't stay to get the inside of the house. Next time, I want a complete and thorough job while my tenant is there. No more spraying while no one is there.

Reply from Aptive Pest Control - Indianapolis
Very nice man
Kept me informed thru the process and listened to my concerns.
Thank you

Reply from Aptive Pest Control - Indianapolis
Great, friendly, effective service. Good communication. It has gotten more expensive like everything and it seems like they are always here though it says quarterly treatment. We have only done exterior treatment so it feels like we are overpaying.

Reply from Aptive Pest Control - Indianapolis
Thorough service with pictures. Showed up on time. Pleased with program.

Reply from Aptive Pest Control - Indianapolis
Blake did a great job and was very thorough and informative! He did his job very well.

Reply from Aptive Pest Control - Indianapolis
Did not kill the pests or slow them down. 2 trips so far and still have yellow jackets. Tech tells me I need to wait until evening or early in the morning and seal the hole. The pests are less active at this time of day. I thought I paid Aptive so I would not chance getting stung.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
The service tech was on time and did a thorough job.

Reply from Aptive Pest Control - Indianapolis
The technician did a great job of informing me of his arrival. He took pics of areas he treated. He was quick to respond to any concerns I had. He did a great job!

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
The concept and products work. But, importantly, the tech, at each visit, seeks my input and decides on how to proceed with this feedback.

Reply from Aptive Pest Control - Indianapolis
I had an appointment at 1 pm. The tech showed up after 4 pm. I asked him to spray the interior of the home and out on his booties. He said he did not have any because it was not his normal truck. I asked him to spray the exterior. I don’t know how well he serviced exterior because we still have ants and spiders. Also, the interior of the house has mice droppings everywhere. I am not sure what you guys are spraying but it’s not working. I have more issues now than when I started the pest control. If you show up to do a service at someone’s home you should come prepared. So the tech packed me to reschedule the service. So now I have to be at home waiting for the tech all day again.

Reply from Aptive Pest Control - Indianapolis
Actually read and respond to my concerns from day one. salespeople who lie to customers face to get you to sign and when you call to complain you are told we cannot do that and if you wish to cancel that will be 199.00. Very disreputable company.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
Switched from Moxie. Seems more expensive and I've noticed more bugs around my house.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
I answered the front door today and noticed a nest of some kind right next to the door frame. There’s something inside of it. I need it taken care of ASAP. My home was just treated this past week or so!!!

Reply from Aptive Pest Control - Indianapolis
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