We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied

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We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
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I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8857 Boehning Ln, 46219, Indianapolis, IN, United States

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The tech who showed was very personable and confident.
The woman who I spoke to on the phone does not know her job and what is available.

Reply from Aptive Pest Control - Indianapolis
The Voles were treated too thank goodness! I hope it works!

Reply from Aptive Pest Control - Indianapolis
I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract with no cancelation option paying for something that doesn't work. We started spraying the house and yard with a home defense spray on our own

Reply from Aptive Pest Control - Indianapolis
Thanks for sending Richard out! Very nice, young man. He read over the past notes and problem areas. He didn't rush through everything and had lots of pictures of what he did. He looked professional. Neat and clean.

Reply from Aptive Pest Control - Indianapolis
Tech did not ring doorbell or knock on door
He was supposed to do inside treatment and he did not
We were home car was in driveway
We are not satisfied

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
The technician really listened to my concerns and took care of the problems.

Reply from Aptive Pest Control - Indianapolis
Great experience however, did not receive pictures of what was treated

Reply from Aptive Pest Control - Indianapolis
Eric communicated well and understood my concerns about spraying near my pet.

Reply from Aptive Pest Control - Indianapolis
I don't like that it not once a month. I also don't like that I can't make it the same day/time automatically and I just get scheduled whenever they want to schedule me with no regards to my schedule. And honestly I still have bugs but I'm under a contract.

Reply from Aptive Pest Control - Indianapolis
Zach was excellent. He always listens to what I need, and takes care of my concerns. Aptive has worked for me for years and I won’t change!

Reply from Aptive Pest Control - Indianapolis
They are very thorough and professional. Sometimes we're not at home when they come, and even if we are we seldom make contact with them. We would like a knock at the door when they come and told what they did.

Reply from Aptive Pest Control - Indianapolis
The serviceman was excellent. He is very attentive to the process and addressed all my concerns and more. He remembered previous visits and asked if there was anything else he could do.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
We usually have to be home, we had some trust issues in the past where they said we got an application but we didn’t see any improvement. And we would have to call them back. So far no issues thank you. Good service.

Reply from Aptive Pest Control - Indianapolis
Blake, the tech, was polite and thorough. I appreciate the attention he paid to his work.

Reply from Aptive Pest Control - Indianapolis
All the technicians reach out to touch base before they arrive. They are very receptive to addiorequests & send pictures of what they had completed.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
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