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Aptive Pest Control - Kansas City Reviews 

148
TrustScore 4.5 out of 5

4.4

11368 Strang Line Rd, 66215 Lenexa, KS, US


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Rated 5 out of 5 stars

Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more

Company replied

Rated 5 out of 5 stars

Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more

Company replied

Rated 3 out of 5 stars

Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Kansas City

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 11368 Strang Line Rd, 66215, Lenexa, KS, United States

  • 19133548127
Promotion box for Aptive Pest Control - Kansas City

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.4

All reviews

(148)

26,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Damien has performed well

Damien has performed well

May 16, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Jeff and Stephanie,

Thank you for your feedback! We’re happy to hear that Damien has been performing well and meeting your expectations. He’s a valued member of the Aptive team, and we’ll be sure to pass along your kind words.

We appreciate you being part of the Aptive family and look forward to continuing to provide you with reliable service. If you ever need anything, just let us know — we’re here to help!

-Jasmine

Rated 2 out of 5 stars

An Aptiv employee who seemed in a hurry…

An Aptiv employee who seemed in a hurry to complete the job. He only had two of the insect catching boxes on him when he arrived. He said he would drop off extras later in the day or the following day. It is Wednesday and he has not dropped any of the insect boxes to the house.

May 12, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Scot,

Thank you for taking the time to share your experience. We’re sorry to hear that your recent visit didn’t meet the high standards we aim to provide. We understand how important it is to have all the necessary materials delivered promptly, and it sounds like we missed the mark this time. Your feedback helps us improve, and we’ll be following up internally to make sure the remaining insect boxes get to you without further delay. If there’s anything else we can do to make this right or if you’d like to discuss your service further, please don’t hesitate to reach out to socialmedia@goaptive.com. We truly appreciate you being part of the Aptive family and want to ensure you feel cared for every step of the way.

-Jasmine

Rated 5 out of 5 stars

Conscientious serviceperson

I had a last minute doctor’s appointment and I forgot to let Aptiva know. Our service person came, treated the usual spots, and provided photographs.

April 25, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Jeanne,

Thank you so much for sharing your experience! We completely understand how life can get busy, and we appreciate you letting us know. We're glad to hear that our service professional was able to take care of the usual spots and provide you with photographs as part of the service. At Aptive, we’re always happy to accommodate your needs and ensure everything is handled smoothly. If you ever need to reschedule or have any special requests in the future, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com—we’re here for you! Thank you for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Everything!

Everything!
The technician was knowledgeable and very professional!
Aptive always does a great job for us!
We’ve used them for over 15 years!!!

April 10, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Jo,

Thank you so much for your kind words and all the years of loyalty! We're thrilled to hear that our service professional provided the knowledge and professionalism you expect from Aptive. We truly value your trust and look forward to continuing to serve you for many more years!

-Jasmine

Rated 5 out of 5 stars

Great customer service.

Great customer service.

April 16, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Dennis and Debbie,

Thank you for taking the time to share your feedback! We’re so glad to hear that you had a positive experience with our customer service. At Aptive, we’re committed to providing not just effective pest control but also a seamless and friendly service experience. If there's anything more we can do for you, don't hesitate to reach out—we're here to help!

-Jasmine

Rated 5 out of 5 stars

Aptive customer since 2020

Long time customer of Aptive. Service pros are always punctual, helpful, courteous and friendly.

April 17, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Cindy,

Thank you so much for being with Aptive since 2020. We're incredibly grateful for your continued trust over the years. It means a lot to know our service professionals have consistently delivered the punctual, helpful, and friendly experience you deserve. We're lucky to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

When I moved into this house there was…

When I moved into this house there was fleas they came out and after treating one time I did start to see the difference after just two treatments really there was a sharp Decline and after three treatments there was no more and haven't been any since and that was about 7 months ago. It's been Blissful resting at night and the kids are very happy with this. The first guy they sent out he was just so knowledgeable and friendly. Also was having rodent problem here and they laid bait station outside and gave me traps for inside I only caught two mice with the traps inside and the bait station took care of the rest within a month. The kids are resting more comfortably in the house is quiet and peaceful at night again. Thank you

August 19, 2024
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Reply from Aptive Pest Control - Kansas City

Hi Jay,

Thank you so much for sharing your experience with us! We're thrilled to hear that the treatments helped eliminate the fleas and that your home is now peaceful and comfortable again. It's wonderful to know that our service professional was able to provide the right solutions and that the rodent issue was resolved as well. Your satisfaction and the happiness of your family are our top priorities, and we're so grateful for your trust in Aptive. If you ever need anything in the future, don't hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

The tech that came checked all of the…

The tech that came checked all of the items I was concerned with.

March 25, 2025
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Reply from Aptive Pest Control - Kansas City

Hi there,

Thank you for sharing your experience! We're so glad to hear that your Aptive service professional took the time to address all of your concerns. Making sure you feel heard and supported is incredibly important to us, and it's great to know we delivered on that. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Professional experience

Company notifies me when they are going to be treating our property. Agents are very polite, helpful and respond to my requests.

April 1, 2025
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Reply from Aptive Pest Control - Kansas City

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear that you've had a positive experience with Aptive. Our team takes pride in being professional, respectful, and responsive to your needs, and we're glad to know that came through in your interactions. Communication is key, and we're happy to hear our notifications and service have been helpful to you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you!

-Jasmine

Rated 4 out of 5 stars

Did the job and arrived on time

Did the job and took photos showing some of the places he treated, but there were only 3 of them. I can only assume he did everywhere around the house and the yard. I have not seen any bugs.

April 4, 2025
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Reply from Aptive Pest Control - Kansas City

Hi Diana,

Thank you for your feedback! We're happy to hear that you haven't seen any bugs, and we appreciate your trust in our service. We always aim for thoroughness in every treatment, and we're glad to hear the service professional took the time to provide photos of the areas treated. If you ever have any questions or want additional clarifications on our service, don't hesitate to reach out at socialmedia@goaptive.com -- we're here to ensure your home stays comfortable!

-Jasmine

Rated 5 out of 5 stars

Your representative came to the door…

Your representative came to the door and asked if we had any specific needs or concerns that he could address.
He also answered questions related to the safety of our dog following the treatment.

March 12, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Jack,

Thank you for sharing your experience! We're so glad to hear that our service professional was attentive to your needs and took the time to answer your questions, especially regarding your dog's safety. At Aptive, we always aim to address our customers' concerns and provide peace of mind with our treatments. We truly appreciate your trust in us and look forward to continuing to service you! Thanks again for choosing Aptive!

-Jasmine

Rated 2 out of 5 stars

Won't let me cancel service, too expensive

The service is expensive and they try to come more often than I like. They are hard to get ahold of. I tried to cancel the service, but they won't let me even though I have fulfilled my one year contract. I agreed to try their service for a lower cost in a year, but they keep trying to schedule an appointment, even though I told them I was dropping them for at least a year. I cannot find a number to talk to a real person. The service itself was fine.

September 7, 2024
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Reply from Aptive Pest Control - Kansas City

Hi Karen,

Thank you for sharing your feedback with us. We’re sorry to hear about the difficulties you've experienced in reaching us and your frustration with scheduling. We genuinely want to make sure that all our customers feel valued, heard, and supported. Your experience is very important to us, and we truly apologize for any inconvenience this has caused.

We completely understand your concerns regarding the frequency of visits and the service contract. We’ll make sure to address this matter promptly and do our best to resolve it for you. If you haven’t already, please feel free to reach out to us at socialmedia@goaptive.com so we can resolve this situation for you as quickly as possible. We're committed to making this right for you.

Thank you for your patience, and we truly appreciate your feedback.

-Jasmine

Rated 5 out of 5 stars

Kurt's review

Even though we weren't able to be home, our technician, Brandon, was able to hit all the areas that needed hitting.

March 25, 2025
Aptive Pest Control - Kansas City logo

Reply from Aptive Pest Control - Kansas City

Hi Kurt,

Thank you for sharing your experience! We are thrilled to hear that Brandon was able to provide thorough service even though you were not home. At Aptive, we strive to ensure all areas are addressed with care and attention, no matter the situation. We appreciate you trusting us with your pest control needs and look forward to continuing to service you in the future!

-Jasmine

Rated 5 out of 5 stars

Most thorough service call I have had

Dameian and his trainees did a great job today. Probably the most thorough service call I have ever had! He treated the inside and outside and took care to ensure the treatment didn't hit anything that should have been avoided. He provided multiple pictures of what he found outside and it helped show what was actually being done.

March 20, 2025
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Reply from Aptive Pest Control - Kansas City

It's wonderful to hear you've had such a great experience, David! It sounds like Dameian and his team went above and beyond to ensure a thorough and professional service. We appreciate you taking the time to share your feedback, and we will be sure to pass along your compliments to the team. Thank you for choosing Aptive to care for your pest control needs!

-Alexis

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