Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more
Company replied
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more
Company replied
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
11368 Strang Line Rd, 66215, Lenexa, KS, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Kansas City
An Aptiv employee who seemed in a hurry to complete the job. He only had two of the insect catching boxes on him when he arrived. He said he would drop off extras later in the day or the following day. It is Wednesday and he has not dropped any of the insect boxes to the house.

Reply from Aptive Pest Control - Kansas City
I had a last minute doctor’s appointment and I forgot to let Aptiva know. Our service person came, treated the usual spots, and provided photographs.

Reply from Aptive Pest Control - Kansas City
Everything!
The technician was knowledgeable and very professional!
Aptive always does a great job for us!
We’ve used them for over 15 years!!!

Reply from Aptive Pest Control - Kansas City

Reply from Aptive Pest Control - Kansas City
Long time customer of Aptive. Service pros are always punctual, helpful, courteous and friendly.

Reply from Aptive Pest Control - Kansas City
When I moved into this house there was fleas they came out and after treating one time I did start to see the difference after just two treatments really there was a sharp Decline and after three treatments there was no more and haven't been any since and that was about 7 months ago. It's been Blissful resting at night and the kids are very happy with this. The first guy they sent out he was just so knowledgeable and friendly. Also was having rodent problem here and they laid bait station outside and gave me traps for inside I only caught two mice with the traps inside and the bait station took care of the rest within a month. The kids are resting more comfortably in the house is quiet and peaceful at night again. Thank you

Reply from Aptive Pest Control - Kansas City
The tech that came checked all of the items I was concerned with.

Reply from Aptive Pest Control - Kansas City
Company notifies me when they are going to be treating our property. Agents are very polite, helpful and respond to my requests.

Reply from Aptive Pest Control - Kansas City
Did the job and took photos showing some of the places he treated, but there were only 3 of them. I can only assume he did everywhere around the house and the yard. I have not seen any bugs.

Reply from Aptive Pest Control - Kansas City
Your representative came to the door and asked if we had any specific needs or concerns that he could address.
He also answered questions related to the safety of our dog following the treatment.

Reply from Aptive Pest Control - Kansas City
The service is expensive and they try to come more often than I like. They are hard to get ahold of. I tried to cancel the service, but they won't let me even though I have fulfilled my one year contract. I agreed to try their service for a lower cost in a year, but they keep trying to schedule an appointment, even though I told them I was dropping them for at least a year. I cannot find a number to talk to a real person. The service itself was fine.

Reply from Aptive Pest Control - Kansas City
Even though we weren't able to be home, our technician, Brandon, was able to hit all the areas that needed hitting.

Reply from Aptive Pest Control - Kansas City
Dameian and his trainees did a great job today. Probably the most thorough service call I have ever had! He treated the inside and outside and took care to ensure the treatment didn't hit anything that should have been avoided. He provided multiple pictures of what he found outside and it helped show what was actually being done.

Reply from Aptive Pest Control - Kansas City
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.