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Aptive Pest Control - Nashville Reviews 115

TrustScore 4.5 out of 5

4.5

109 Space Park South Dr, 37211 Nashville, TN, US


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Rated 3 out of 5 stars

The service is hit or miss depending on the technician. The time before last the service was thorough and excellent but this last time it was very sparse and done in less than 12 minutes

Rated 5 out of 5 stars

Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more

Company replied

Rated 5 out of 5 stars

We are always very pleased with our service from Aptive! The technician lets us know when he or she is on their way to our house so that we can make sure our dog is inside. Upon completion, we alway... See more

Company replied

Rated 5 out of 5 stars

Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Nashville

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 109 Space Park South Dr, 37211, Nashville, TN, United States

  • 19015828572
Promotion box for Aptive Pest Control - Nashville

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

The service tech was great

The service tech was great. She kept me informed about her arrival, the treatment, and her departure.

June 14, 2025
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Reply from Aptive Pest Control - Nashville

Hi Terri,

Thank you for sharing your experience! We’re delighted to hear that our service professional kept you well-informed throughout the visit. Clear communication is a key part of the care we provide at Aptive, and we’re glad it made a difference for you.

We appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

When I first walked in they greeted me…

When I first walked in they greeted me very friendly. And help me find a couple items. Also offered every words card which I took I'll be back.

June 9, 2025
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Reply from Aptive Pest Control - Nashville

Hi Robert,

Thank you so much for sharing your experience! We’re thrilled to hear you were greeted with a warm welcome and helpful service. While it sounds like this review might be for a retail location, if you ever need pest control solutions, Aptive is here to help with the same friendly, reliable service. Either way, we appreciate your kind words and hope to serve you again soon!

-Jasmine

Rated 5 out of 5 stars

Re-service

I had a re-service and the tech did a very thorough job hitting two areas of concern that had been missed.

June 3, 2025
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Reply from Aptive Pest Control - Nashville

Hi Sherri,

Thank you for sharing your feedback! We’re glad to hear that the service professional took the time to thoroughly address the areas of concern during your re-service. At Aptive, we’re committed to making sure every detail is covered to provide the best pest protection possible.

We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable with the care and attention you deserve.

-Jasmine

Rated 5 out of 5 stars

Excellent service all the way around.

Great service.

May 28, 2025
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Reply from Aptive Pest Control - Nashville

Hi Jayne,

Thank you for your wonderful feedback! We’re delighted to hear you’ve experienced excellent service from start to finish. At Aptive, providing great care every step of the way is our goal, and we appreciate you being part of the Aptive neighborhood. We look forward to continuing to serve you!

-Jasmine

Rated 1 out of 5 stars

Worst experience ever

The service member who serviced my house did not have enough for inside and outside. So now I’m seeing ants inside my house.

May 3, 2025
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Reply from Aptive Pest Control - Nashville

Hi Carl,

Thanks for sharing your experience with us. We're really sorry to hear that your recent service didn’t cover everything as expected and that you're still seeing ants inside—definitely not the outcome we want for our customers. At Aptive, we aim to provide thorough and complete treatments both inside and out, so we’d love the chance to make this right. Please reach out to us at socialmedia@goaptive.com to set up a follow-up and ensure your home gets the full coverage it needs. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to get things back on track.

-Jasmine

Rated 1 out of 5 stars

Worest company ever

Worest company ever. When they came and sprayed it just made it worst.. I would never recommend them to any one .

June 21, 2024
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Reply from Aptive Pest Control - Nashville

Hi Elizabeth,

We’re really sorry to hear that your experience with Aptive left you feeling this way—it’s clear we didn’t meet your expectations, and that’s never something we take lightly. Our goal is always to reduce pest activity, not add to it, and we truly want to understand what went wrong and how we can make it right. Your feedback matters, and we’d appreciate the chance to connect and turn this around if you’re open to it. Please reach out to us at socialmedia@goaptive.com. You deserve service that works—and a team that listens.

-Jasmine

Rated 5 out of 5 stars

great job!!!!!!

May 13, 2025
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Reply from Aptive Pest Control - Nashville

Hi Tom,

Thank you so much for the enthusiastic feedback! We’re so glad to hear that you’re happy with the service. At Aptive, we always strive to go above and beyond to ensure your satisfaction, and it’s wonderful to know we’ve met your expectations. We truly appreciate you choosing Aptive, and we look forward to continuing to provide you with outstanding service!

-Jasmine

Rated 5 out of 5 stars

The company is doing well

The company is doing well. Their friendly service is excellent

April 30, 2025
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Reply from Aptive Pest Control - Nashville

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. At Aptive, we’re dedicated to providing not just effective service, but a friendly and approachable experience every time. It’s wonderful to know that our efforts are making a difference for you, and we truly appreciate having you as part of the Aptive neighborhood. We look forward to continuing to serve you with the same care and excellence!

-Jasmine

Rated 5 out of 5 stars

Jacob always does an excellent job

Jacob always does an excellent job. Understands my needs

April 15, 2025
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Reply from Aptive Pest Control - Nashville

Hi Pamela,

It’s fantastic to hear that Jacob has been consistently meeting your needs! At Aptive, we take pride in our team’s dedication to understanding and addressing each customer’s specific concerns. We truly appreciate your trust in us, and we’ll continue to work hard to provide you with excellent service. Thank you for sharing your experience!

-Jasmine

Rated 1 out of 5 stars

Had termite control installed it was…

Had termite control installed it was not done right they sent the same guy out a second time he broke one of the green bait traps from stopping on it because he didn’t drill the hole deep enough. He put in 2 new baits with no poison in the hole, still have some sticking out of the ground, have a couple areas over 21 feet that has nothing installed. One bait was sticking out of the ground so high it fell over. I have small dogs running around the yard where he drilled holes and left them open now my dogs could break there leg if they slip in it. Not happy I paid a lot for this service and I do not want this same guy back on my property tried talking to him but he just kept making up BS and obviously didn’t want to hear what I had to say

April 23, 2025
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Reply from Aptive Pest Control - Nashville

Hi John,

Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had with our service. We understand your frustration, and we’re truly sorry that the termite control installation did not meet your expectations. Your concerns about the bait traps, holes, and safety of your pets are very important to us, and we deeply regret any inconvenience caused.

This is not the level of service we strive for, and we will immediately address this with our team to ensure that any issues are properly corrected. We’d love to make this right for you, so please contact us directly at socialmedia@goaptive.com so we can arrange for a service professional to come out and complete the service to your satisfaction.

Thank you for giving us the opportunity to resolve this, and we appreciate your patience and trust in Aptive. Your feedback helps us improve, and we want to ensure we meet the high standards you expect from us.

-Jasmine

Rated 5 out of 5 stars

I love the communication and follow up

I love the communication and follow up. Very pleased costumer.

April 1, 2025
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Reply from Aptive Pest Control - Nashville

Hi Emili and Will,

Thank you so much for your kind words! We're thrilled to hear how much you value the communication and follow-up—clear, consistent updates are something we take pride in at Aptive. It means a lot to know you're a very pleased customer, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to serve you!

-Jasmine

Rated 1 out of 5 stars

The wrong house was sprayed first of…

The wrong house was sprayed first of all. But, he did come back later that afternoon and sprayed ours. Which should have been sprayed the first time. Maybe, they need to read and pay attention to the addresses more carefuly.😚😚😳

April 14, 2025
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Reply from Aptive Pest Control - Nashville

Hi there,

Thank you for sharing your feedback with us. We sincerely apologize for the mix-up with the address and appreciate your patience as we promptly corrected the situation. We understand how important it is for everything to be done right the first time, and we’ll be sure to reinforce our attention to detail with our team moving forward. We truly appreciate your understanding and are grateful for your continued trust in Aptive. Please don’t hesitate to reach out if you need anything further!

-Jasmine

Rated 5 out of 5 stars

I already did a review on this recent…

I already did a review on this recent service and application done earlier this April month. It was very good.

April 3, 2025
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Reply from Aptive Pest Control - Nashville

Hi George,

Thank you so much for your kind words and for taking the time to leave another review -- we truly appreciate it! We're so glad to hear the recent service in April met your expectations. It means a lot to have you as part of the Aptive family, and we're always here to make sure your home stays protected and comfortable.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and experience

April 15, 2025
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Reply from Aptive Pest Control - Nashville

Hi Allyson,

Thank you so much for the kind words! We're thrilled to hear you had an excellent experience with Aptive -- from the service itself to the communication. It's always our goal to make pest control simple, smooth, and stress-free. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Thorugh

He was very polite and understood our needs.

March 28, 2025
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Reply from Aptive Pest Control - Nashville

Hi Pam,

Thanks so much for sharing your experience! We're so glad to hear your service professional was polite and attentive to your needs -- that's exactly the kind of service we aim to provide at Aptive. We appreciate you being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Fast

Fast, friendly and most of all effective service.

April 7, 2025
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Reply from Aptive Pest Control - Nashville

Hi Johannes,

Thank you so much for your feedback! We're so glad to hear that you had a fast, friendly, and effective experience with Aptive. We strive to provide the best service possible, and it's great to know we met your expectations. We appreciate your trust in us and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

Everything I needed done got completed

Everything I needed done got completed. The tech even pointed out something that needed my attention

March 7, 2025
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Reply from Aptive Pest Control - Nashville

Hi Bob,

Thanks so much for the kind words! We're really glad to hear that everything you needed was taken care of and that our service professional went the extra mile to point out something important. At Aptive, we're all about being thorough and looking out for our customers. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Technician was professional and…

Technician was professional and thorough.

March 31, 2025
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Reply from Aptive Pest Control - Nashville

Hi there,

Thanks so much for the kind words! We're thrilled to hear your service professional was both professional and thorough -- that's exactly the level of service we strive for here at Aptive. We're lucky to have amazing customers like you in the Aptive neighborhood, and we truly appreciate you taking the time to share your experience!

-Jasmine

Rated 5 out of 5 stars

On time respectfully

On time respectfully

March 26, 2025
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Reply from Aptive Pest Control - Nashville

Hi Melinda,

We appreciate you taking the time to share your experience! It is great to hear that our team was on time and treated you with respect -- that is exactly the level of service we aim for at Aptive. Thank you for being a part of the Aptive neighborhood! If there is ever anything more we can do for you, we are always here to help!

-Jasmine

Rated 5 out of 5 stars

Good service

Thorough communication and treatment indoors and out.

March 22, 2025
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Reply from Aptive Pest Control - Nashville

Hi Don,

Thank you for sharing your feedback! We’re so glad to hear that you experienced thorough communication and effective treatment both indoors and outdoors. At Aptive, we believe in keeping you informed and ensuring every area is carefully addressed. We truly appreciate your trust in us and look forward to continuing to provide exceptional service for your pest control needs!

-Jasmine

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