The service is hit or miss depending on the technician. The time before last the service was thorough and excellent but this last time it was very sparse and done in less than 12 minutes
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied
We are always very pleased with our service from Aptive! The technician lets us know when he or she is on their way to our house so that we can make sure our dog is inside. Upon completion, we alway... See more
Company replied
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
109 Space Park South Dr, 37211, Nashville, TN, United States
- 19015828572
We overthink pests so you don't have to.
4.5
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
We always have the best experience with aptive. They are great if you have to reschedule they show work with pictures. Always ask if they need to come in or not instead of saying they are coming in. Have used them for 3-4 years. Great service
January 27, 2025
Reply from Aptive Pest Control - Nashville
Hi Jenna,
Thank you so much for being such a loyal customer and for sharing your wonderful feedback! We’re thrilled to hear that your experiences with Aptive have been consistently positive. It’s great to know that our communication and flexibility have made a difference for you over the years. We truly appreciate your trust and look forward to continuing to provide excellent service. If there’s ever anything else you need, please don’t hesitate to reach out!
-Jasmine
Good service, good communication, good results
Logan always remembers the problem spots that are important to me. Logan and Aptive in general are great with communication. I no longer have a raging mouse problem and the wasps and other bugs are gone too.
March 27, 2025
Reply from Aptive Pest Control - Nashville
Hi Kristen,
Thank you so much for your thoughtful review! We’re so glad to hear that Logan and the Aptive team have been able to effectively address your concerns. It’s great to know that the mouse problem, along with the wasps and other bugs, is no longer an issue for you. Communication is key, and we're happy that Logan's attention to detail has made a difference in your experience. If there's ever anything more we can do, please don’t hesitate to reach out. Thanks again for trusting Aptive with your pest control needs!
-Jasmine
Your folks are great
Your folks are great. They cover the whole house on the outside. If there is anything we need for the inside They get right on it.
February 4, 2025
Reply from Aptive Pest Control - Nashville
Hi Matthew,
Thank you so much for your kind words! We’re so glad to hear that our team at Aptive has been providing the thorough and responsive service you expect. It's always our goal to ensure both the outside and inside of your home are taken care of, and we appreciate you noticing our dedication to your needs. If there's anything else we can do for you, don't hesitate to reach out!
-Jasmine
We moved and no longer use them
We moved and no longer use them - but they were great with communication and letting us know when they’d be there.
November 15, 2024
Reply from Aptive Pest Control - Nashville
We appreciate your kind words about our communication and service, Tony. We're glad you found our team helpful during your time with us. We wish you all the best in your new home - please know if you ever experience pest concerns, we're always here to help!
-Alexis
Beware!!!! STAY AWAY
Definitely do not use. I had them out numerous times and they could not take care of our bug issue. Called in another and in one spray I have not seen another bug since. It’s sad that they spray 5 times and can’t take care of the problem. I called in and the manager stated that they were going to cancel out everything due to the issues and Aptive still tries to charge and come spray. When I signed I was told cancellation was $50.00 and when they called and I explained the service was canceled by a manager they wanted $150.00 to cancel. This company is terrible. Don’t waste your money.
March 6, 2025
Reply from Aptive Pest Control - Nashville
We appreciate your feedback, Ryan. It's disappointing to hear that our services didn't effectively address your pest concerns, despite multiple attempts. We strive to provide high-quality solutions and are concerned to hear that your experience fell short of your expectations.
We also appreciate you bringing the billing discrepancy to our attention. If you would like us to take a closer look at what's happened - please do not hesitate to reach out to socialmedia@goaptive.com including your account details. We're here to help!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.