Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
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Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
Company replied
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more
Company replied
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more
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I was so impressed with Steven Reaugh. A true professional in every aspect of his job above and beyond what is expected. He explained how to improve my services, was very professional and address... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
233 E Johnson St, Ste L, 27513, Cary, NC, United States

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Good detail regarding what will be done and pictures of what was done

Reply from Aptive Pest Control - Raleigh
Good communication from company and technicians in the field. Polite and thorough as far as I have experienced since the Aug. of 2021. Price has increased at a rate that, I believe, is higher than inflation. Last increase was $129 to $141. Not the lowest price but not the highest.

Reply from Aptive Pest Control - Raleigh
Great experience. Just wish I had seen the email that my appointment was coming up. It would be better to get a text alert than an email alert to alert us of our appointments!

Reply from Aptive Pest Control - Raleigh
Great service and communication from the technician. Always very respectful of our property and inquires about any specific areas that may need extra attention.

Reply from Aptive Pest Control - Raleigh
Curtis is a great representative for Aptive. He treated the inside and outside of our home. He is very thorough, and treated all the areas that we discussed. I would highly recommend him to any of my friends. I score his service 10 out of 10.
Thanks for great service!

Reply from Aptive Pest Control - Raleigh

Reply from Aptive Pest Control - Raleigh
I still have ants all over the yard. Red ants , black ants, brown ants. Sugar ants making their way up onto my deck heading to the backdoor. They won’t do anything about mice except sticky traps in the house or garage. I certainly don’t want to open a closet and find a squirming mouse in a sticky trap! They’re fired as soon as I can get out of contract.

Reply from Aptive Pest Control - Raleigh

Reply from Aptive Pest Control - Raleigh
Very communicative and flexible with my schedule. Explain services and changes same day

Reply from Aptive Pest Control - Raleigh
Service ok but their prices keep going up so time to find another company or do it myself.

Reply from Aptive Pest Control - Raleigh
Been with them for some years and I've never had a problem. They always ask if I have any concerns and they're speedy and efficient.

Reply from Aptive Pest Control - Raleigh
I was so impressed with Steven Reaugh.
A true professional in every aspect of his job above and beyond what is expected.
He explained how to improve my services, was very professional and addressed my concerns.
I have not been satisfied with numerous technicians but Steven is fantastic.
I have thought many times to end service when contact ends but if I can continue with Steven Reaugh, I may change my mind.
I would like to request him for each appointment.

Reply from Aptive Pest Control - Raleigh
Technician was very efficient and even suggested some additional services available to which we subscribed.

Reply from Aptive Pest Control - Raleigh
Service man came when he said he would. He was open to my suggestions/issues but, fortunately, didn’t need any direction from me.

Reply from Aptive Pest Control - Raleigh
I wasn't initially interested in committing to a whole year of service but it has worked beautifully. The technicians that come to my hose are outstandingly clever and kind. Any time I have a question is timely taken cared of...and bugs, all type of them are not around or in my house. Its a pretty good service. I recommended!

Reply from Aptive Pest Control - Raleigh
Every technician we have had is on time, they ask if there are any issues with pests that we have noticed and they address the problem.

Reply from Aptive Pest Control - Raleigh
Everyone who has been to our house has done a great job and been very respectful.

Reply from Aptive Pest Control - Raleigh
Muhammad was great the last time and Roman came today and did an excellent job. Both very attentive to detail asked questions ensure every area was covered. Took time to ensure there were no additional needs. Very professional

Reply from Aptive Pest Control - Raleigh
Customer service is great in Raleigh, service provided is great, communication is great, service rep, Cary, is great. Highly recommend!

Reply from Aptive Pest Control - Raleigh
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