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Aptive Pest Control - Raleigh Reviews 148

TrustScore 4.5 out of 5

4.4

233 E Johnson St, Ste L, 27513 Cary, NC, US


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Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied

Rated 5 out of 5 stars

Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with Steven Reaugh. A true professional in every aspect of his job above and beyond what is expected. He explained how to improve my services, was very professional and address... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Good detail regarding what will be done…

Good detail regarding what will be done and pictures of what was done

April 8, 2026
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Reply from Aptive Pest Control - Raleigh

Thanks for sharing this, Beth! It's great to hear that you appreciated the detailed explanations and the pictures of the work completed. At Aptive, we strive to provide top-notch service and ensure our customers are well-informed every step of the way. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team at Aptive looks forward to handling your pest control needs for years to come!

-Alexis

Rated 5 out of 5 stars

Good communications

Good communication from company and technicians in the field. Polite and thorough as far as I have experienced since the Aug. of 2021. Price has increased at a rate that, I believe, is higher than inflation. Last increase was $129 to $141. Not the lowest price but not the highest.

April 7, 2026
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Reply from Aptive Pest Control - Raleigh

Thank you for taking the time to share your feedback with us, Mike! We're thrilled to hear that you've had positive experiences with our communication and the professionalism of our team since 2021. Your satisfaction is very important to us, and we strive to maintain high standards in all aspects of our service.

We understand your concerns regarding the price increase. We continuously work to ensure our pricing reflects the quality and reliability of our services, while also considering market changes. We appreciate your understanding and value your loyalty as a customer.

If you'd like us to take a closer look at your account and see if there are any offers available in your area, feel free to reach out to us at socialmedia@goaptive.com, including your service address. We're here to help!

-Alexis

Rated 5 out of 5 stars

Courtesy and Helpful

Great experience. Just wish I had seen the email that my appointment was coming up. It would be better to get a text alert than an email alert to alert us of our appointments!

April 3, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Dianna and John,

Thank you for your feedback! We’re glad to hear you had a great experience, and we appreciate your suggestion about appointment notifications. At Aptive, we strive to make sure everything is handled smoothly, and we’ll share your input with our team to help improve communication. We’re committed to making your service experience as convenient and seamless as possible.

-Jasmine

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from the technician. Always very respectful of our property and inquires about any specific areas that may need extra attention.

April 1, 2026
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Reply from Aptive Pest Control - Raleigh

We really appreciate you taking the time to share your feedback, Thomas! It’s great to hear your service professional provided excellent service and communication, while also being respectful of your property and attentive to any specific areas needing extra care. That level of consideration makes a real difference, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest concern!

-Alexis

Rated 5 out of 5 stars

Curtis is a great representative for…

Curtis is a great representative for Aptive. He treated the inside and outside of our home. He is very thorough, and treated all the areas that we discussed. I would highly recommend him to any of my friends. I score his service 10 out of 10.
Thanks for great service!

March 28, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Beverly,

Thank you for sharing your feedback and for being part of the Aptive neighborhood. It’s great to hear that Curtis provided such thorough service, taking care of both the inside and outside of your home and addressing everything you discussed. That level of attention is exactly what we aim for at Aptive Environmental.

We really appreciate your recommendation as well, it means a lot. Our goal is to make sure you feel confident that your home is protected and everything is handled.

Thanks again for choosing Aptive, we’re grateful to serve you.

-Jasmine

Rated 5 out of 5 stars

Bugs B Gone

Our technician was. Very personable and professional.

March 26, 2026
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for your kind words! We’re glad to hear our service professional was personable and professional. At Aptive, we take pride in ensuring every detail is handled, so you can enjoy a protected home with confidence.

We appreciate you choosing Aptive and trusting us to keep things handled for you!

-Jasmine

Rated 2 out of 5 stars

I still have ants all over the yard

I still have ants all over the yard. Red ants , black ants, brown ants. Sugar ants making their way up onto my deck heading to the backdoor. They won’t do anything about mice except sticky traps in the house or garage. I certainly don’t want to open a closet and find a squirming mouse in a sticky trap! They’re fired as soon as I can get out of contract.

March 21, 2026
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing this, we hear you. Ongoing ant activity and concerns about how mice are handled are not the experience we want for our customers, and it’s clear we haven’t met your expectations here.

At Aptive, our goal is to make sure these issues are fully addressed and handled in a way that’s both effective and comfortable for you. We understand your concerns about treatment methods, and there are additional options and adjustments we can review to better align with what you’re looking for.

We’d really like the opportunity to take another look at your service plan and see how we can improve your results. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work toward getting everything handled the right way.

We appreciate you giving Aptive a try and hope we have the chance to turn this experience around.

-Jasmine

Rated 4 out of 5 stars

Efficient

Efficient, informative,

March 14, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Salvatore,

Thank you for taking the time to share your feedback. We’re glad to hear that you found your service efficient and informative. At Aptive, we strive to provide thorough and helpful service for every customer, and it’s great to know that our efforts made a positive impression.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with reliable service.

-Jasmine

Rated 5 out of 5 stars

Great communication and reliable

Great communication and reliable

March 12, 2026
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your feedback! We’re glad to hear that you’ve experienced great communication and reliable service from Aptive. Our team strives to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Very communicative

Very communicative and flexible with my schedule. Explain services and changes same day

March 10, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Victor,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been communicative, flexible with your schedule, and thorough in explaining services and any changes on the same day. At Aptive, we strive to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 4 out of 5 stars

Service ok but their prices keep going…

Service ok but their prices keep going up so time to find another company or do it myself.

February 28, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Vivian,

Thank you for taking the time to share your feedback. We’re glad to hear that your service has been satisfactory, but we completely understand your concerns regarding pricing. At Aptive, we strive to provide effective and reliable pest control that keeps your home comfortable and protected, and we want our customers to feel the value in the service we provide.

We truly appreciate you being part of the Aptive family and hope that if you have any questions about your service or ways we can better support your needs, you’ll reach out to us. Your feedback helps us continue improving and serving our customers the best we can.

-Jasmine

Rated 5 out of 5 stars

Been with them for some years and I've…

Been with them for some years and I've never had a problem. They always ask if I have any concerns and they're speedy and efficient.

February 28, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Trisha,

Thank you for sharing your experience and for being a loyal Aptive customer over the years! We’re thrilled to hear that our team consistently provides speedy, efficient service and takes the time to address any concerns you may have.

At Aptive, we take pride in delivering reliable, professional, and thorough pest control so our customers can feel confident and worry-free. We truly appreciate your trust in Aptive and look forward to continuing to protect your home for years to come.

-Jasmine

Rated 5 out of 5 stars

Steven Reaugh

I was so impressed with Steven Reaugh.
A true professional in every aspect of his job above and beyond what is expected.
He explained how to improve my services, was very professional and addressed my concerns.
I have not been satisfied with numerous technicians but Steven is fantastic.
I have thought many times to end service when contact ends but if I can continue with Steven Reaugh, I may change my mind.
I would like to request him for each appointment.

February 19, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Judy,

Thank you so much for sharing your experience! We’re thrilled to hear that Steven has gone above and beyond to provide professional, thorough, and attentive service. At Aptive, we take pride in our team’s expertise and dedication, and it’s wonderful to know that Steven’s care and guidance have made such a positive impact for you.

We completely understand wanting to continue working with someone you trust, and we’ll make note of your request so you can have Steven for your future appointments whenever possible. Your feedback is truly appreciated, and we look forward to continuing to protect your home with the same level of professionalism and attention that earned your trust.

-Jasmine

Rated 5 out of 5 stars

Excellent Technician

Technician was very efficient and even suggested some additional services available to which we subscribed.

February 20, 2026
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Reply from Aptive Pest Control - Raleigh

Hi David,

Thank you for sharing your experience! We’re glad to hear that our service professional provided efficient service and offered helpful recommendations for additional services. At Aptive Environmental, we strive to provide thorough, thoughtful service while making sure our customers have the information they need to protect their homes effectively.

It’s wonderful to know that our team’s guidance was useful and appreciated. Feedback like yours motivates us to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Reliable service

Service man came when he said he would. He was open to my suggestions/issues but, fortunately, didn’t need any direction from me.

February 19, 2026
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Reply from Aptive Pest Control - Raleigh

Hi James,

Thank you for sharing your experience. We’re glad to hear that your service professional arrived on time and was attentive to your home’s needs. At Aptive, we value service professionals who are not only thorough but also open to feedback, ensuring each treatment is effective and tailored to your concerns.

We truly appreciate you choosing Aptive to protect your home, and feedback like yours encourages our team to continue providing professional, reliable, and attentive service at every visit.

-Jasmine

Rated 5 out of 5 stars

I wasn't initially interested in…

I wasn't initially interested in committing to a whole year of service but it has worked beautifully. The technicians that come to my hose are outstandingly clever and kind. Any time I have a question is timely taken cared of...and bugs, all type of them are not around or in my house. Its a pretty good service. I recommended!

February 10, 2026
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our service has exceeded your expectations and that our service professionals have been both knowledgeable and kind. At Aptive, we take pride in providing timely support, thorough pest control, and peace of mind for your home.

We truly appreciate your recommendation and for choosing Aptive. Your feedback motivates us to continue delivering the reliable, professional service our neighborhood deserves.

-Jasmine

Rated 4 out of 5 stars

They’re always on time and listen to any pest problems/concerns I have

Every technician we have had is on time, they ask if there are any issues with pests that we have noticed and they address the problem.

February 5, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Nancy,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals have been punctual and thorough, checking in with you about any pest concerns and addressing them promptly.

At Aptive, we take pride in delivering attentive, reliable service and keeping our customers’ homes and yards protected. Your feedback means a lot to our team, and we’re grateful to have you as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Everyone who has been to our house has…

Everyone who has been to our house has done a great job and been very respectful.

September 26, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Rob,

Thank you for sharing your experience! We’re so glad to hear that every visit to your home has been handled with professionalism and respect. At Aptive, treating our customers and their homes with care is a top priority, and it’s wonderful to know our team consistently delivers on that promise.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Always great service

Muhammad was great the last time and Roman came today and did an excellent job. Both very attentive to detail asked questions ensure every area was covered. Took time to ensure there were no additional needs. Very professional

December 21, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Alwood,

Thank you for sharing your experience! We’re thrilled to hear that both Muhammad and Roman provided attentive, thorough, and professional service. At Aptive, we take pride in making sure every area is carefully addressed and that our customers’ needs are fully met, so it’s wonderful to know our team delivered on that promise for you.

We truly appreciate your feedback and for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Customer service is great in Raleigh

Customer service is great in Raleigh, service provided is great, communication is great, service rep, Cary, is great. Highly recommend!

January 23, 2026
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Reply from Aptive Pest Control - Raleigh

Hi Linda,

Thank you so much for sharing your experience! We’re thrilled to hear that our customer service, communication, and service quality in Raleigh have met your expectations, and that Cary made such a positive impression. At Aptive, we take pride in delivering attentive, thorough, and reliable pest protection while ensuring every customer feels valued and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for recommending us. Your kind words mean a lot to our team!

-Jasmine

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