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Aptive Pest Control - Raleigh Reviews 148

TrustScore 4.5 out of 5

4.4

233 E Johnson St, Ste L, 27513 Cary, NC, US


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Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied

Rated 5 out of 5 stars

Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with Steven Reaugh. A true professional in every aspect of his job above and beyond what is expected. He explained how to improve my services, was very professional and address... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Exceptional Service & Support

professionalism exhibited, included careful and diligent service

November 4, 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided careful, diligent, and professional service. At Aptive, we take pride in delivering thorough and attentive care to every home, and it’s wonderful to know that commitment stood out during your visit. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 1 out of 5 stars

No follow-up and need better results

No follow-up and need better results. They get you to sign up promising to take care of the problem then do nothing to solve the issue

July 17, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Michael,

Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience hasn’t reflected the level of service we strive for at Aptive. You deserve to feel confident that your pest concerns are being taken care of, and it’s disappointing to hear we’ve fallen short of that expectation.

I’d love the chance to review your account and make sure your concerns are fully addressed. Our service professionals are committed to resolving pest issues effectively, and if something isn’t working as expected, we want to make it right. Please reach out to us at socialmedia@goaptive.com so we can take another look and ensure you get the results you were promised.

Thank you again for your feedback and for giving Aptive the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Aptive worker provides excellent service

The rep did a thorough job spraying in & outside of house. Provided helpful tips

November 1, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Anna,

We’re glad to hear that our service professional provided thorough service both inside and outside your home, and that the tips were helpful! At Aptive, we aim to make every visit informative and effective, so it’s wonderful to know our approach made a difference. Thank you for choosing Aptive and trusting us to protect your home!

-Jasmine

Rated 5 out of 5 stars

Everything was performed as advertised

Everything was performed as advertised. No muss, no fuss.

November 5, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Thomas,

We’re glad to hear that your experience with Aptive was smooth and hassle-free! At Aptive, we strive to provide reliable, thorough service exactly as promised, so it’s wonderful to know we met your expectations. Thank you for choosing Aptive and trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars

Good communication

Heads up about arrival, did everything they were supposed to do.

November 5, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Donna,

Thank you for sharing your feedback! We’re glad to hear that our team provided timely communication and completed all the services as expected. At Aptive, we strive to make every visit efficient, thorough, and stress-free for our customers, and it’s great to know our team delivered on that.

We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.

-Jasmine

Rated 5 out of 5 stars

No bugs

Polite, good communication, no bugs!

November 5, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Chris,

Thank you for sharing your experience! We’re thrilled to hear that our team provided polite service with clear communication and helped keep your home protected. At Aptive, we take pride in delivering effective, reliable service that gives our customers peace of mind.

We truly appreciate you being part of the Aptive community and for recognizing the efforts of our team.

-Jasmine

Rated 5 out of 5 stars

Adam is good!

Adam was a pleasure to work with. He did a thorough job and was quick.

October 23, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Eric,

Thank you for sharing your experience! We’re thrilled to hear that Adam provided thorough and efficient service while making the visit a pleasant experience. At Aptive, we take pride in having service professionals who are both knowledgeable and attentive to each home’s needs.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

I can always count on you all to be on time and call before arrival. …

I can always count on you all to provide great services rather I'm at home or not. I really appreciate the pictures sent via text to show that the application is being applied. No bug issues here. Thank you

October 29, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Sherwin,

Thank you for sharing your experience! We’re thrilled to hear that you can count on us for reliable service, whether you’re at home or not. At Aptive, we take pride in keeping your home and yard protected and providing transparency through updates and pictures so you can see the work being done.

We appreciate you being a valued part of the Aptive neighborhood and look forward to continuing to provide you with peace of mind and effective pest control!

-Jasmine

Rated 1 out of 5 stars

Person did mot treat inside although i…

Person did mot treat inside although i was home.

October 28, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Charles,

Thank you for sharing this with us. We understand how frustrating it must have been to have your service professional miss treating the inside of your home, especially when you were available. That’s not the level of thorough care we aim to provide at Aptive. We’d like to make this right by scheduling a follow-up visit to complete the full interior treatment and ensure your home is properly protected. Please contact us at socialmedia@goaptive.com so we can get that arranged for you. We appreciate you being a part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Curtis notified me of when he would…

Curtis notified me of when he would arrived. He listened to my needs and concerns. He even treated for a pesky mole problem we have been having. He was friendly and proffessional. To date I have not had any difficulty with any of this company's tech's that have come to our residence. I was just as pleased with Curtis as the others that have been here.

October 24, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Cathy,

Thank you for sharing your experience. We’re thrilled to hear that Curtis was attentive, friendly, and professional while addressing your concerns, including the mole issue. At Aptive, we take pride in our service professionals who listen, provide thorough treatments, and ensure every customer feels supported and confident in their pest control solutions.

We’ll be sure to pass along your kind words to Curtis. We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and exceptional service for your home.

-Jasmine

Rated 5 out of 5 stars

The technician was great!

The technician was great!
He was professional and friendly. Informative and made sure all my needs were met before he was done.
A great service,
Thanks

October 17, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Lora,

Thank you for sharing your feedback. We’re thrilled to hear that our service professional provided professional, friendly, and informative service while making sure all of your needs were met. At Aptive, we take pride in delivering thorough, reliable, and customer-focused service to every home.

We’ll be sure to pass along your kind words to the service professional. We truly appreciate you being part of the Aptive community and look forward to continuing to provide great service for your home.

-Jasmine

Rated 5 out of 5 stars

Communication

Was very communicative.

October 14, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Anthony,

Thank you for your feedback! We’re glad to hear that our team provided clear and effective communication. At Aptive, we take pride in keeping our customers informed and confident in the service we provide. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Attention to customer concerns.

AJ explained the current pest conditions, and responded to my requests for specific prevention.

October 15, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Joseph,

Thank you for sharing your experience. I’m glad to hear that AJ was able to clearly explain the current pest conditions and respond to your requests for specific prevention. At Aptive, we strive to provide both effective service and helpful guidance so our customers feel confident and informed about protecting their homes.

We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Raleigh

Hi Lee,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our communication and service. Your feedback means a lot to us and reinforces the effort our team puts into making sure every home is well cared for.

We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Always polite and friendly

Always polite and friendly. I love how they listen to what you have observed and may need.

October 16, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Whitney,

Thank you for sharing your feedback! We’re so glad to hear that our team is polite, friendly, and attentive to your observations and needs. Listening closely and tailoring our service to each home is something we take pride in at Aptive.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same care and attention.

-Jasmine

Rated 5 out of 5 stars

AJ DID AN INCREDIBLE JOB..he really…

AJ DID AN INCREDIBLE JOB..he really goes above above..telling me what he plans on doing and why...sending pictures of the job..just REALLY REALLY GREAT!!

October 14, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Robert,

Thank you for sharing your feedback! We’re thrilled to hear that AJ went above and beyond to explain the process, keep you informed, and provide pictures of the work completed. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and committed to delivering an exceptional experience, and it’s wonderful to know AJ exemplified that.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Very professional

Very professional, attentive and prompt service.

October 11, 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our team provided professional, attentive, and prompt service. At Aptive, we take pride in delivering reliable, thorough pest control while ensuring our customers feel confident and well cared for every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Aaron was very thorough with the pest…

Aaron was very thorough with the pest treatment. I really appreciate the service!

October 4, 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Aaron provided a thorough pest treatment and that you appreciated the service. At Aptive, we take pride in delivering attentive, effective pest control while ensuring our customers feel confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 2 out of 5 stars

It is what it is

Got home that night still found webs it still have water bugs and spiders crawling

October 1, 2025
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Reply from Aptive Pest Control - Raleigh

Hi David,

Thank you for sharing your experience. I completely understand how frustrating it must have been to still see pests in your home after your service. That’s not the level of care we want for our customers, and we want to make sure your home gets the treatment it needs.

We’d love the opportunity to review your account and schedule a reservice to address any areas that were missed. Please reach out to us directly at socialmedia@goaptive.com so we can get this resolved as quickly as possible. We truly appreciate you being part of the Aptive neighborhood and giving us the chance to make things right.

-Jasmine

Rated 5 out of 5 stars

Easy scheduling with good flexibility…

Easy scheduling with good flexibility to the schedule.
Technician did a great job.

October 2, 2025
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Reply from Aptive Pest Control - Raleigh

Hi John,

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and flexible, and that our service professional did a great job. At Aptive, we aim to make every visit smooth and effective, so it’s wonderful to know that’s coming through. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

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