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Aptive Pest Control - Raleigh Reviews 148

TrustScore 4.5 out of 5

4.4

233 E Johnson St, Ste L, 27513 Cary, NC, US


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Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied

Rated 5 out of 5 stars

Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more

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Rated 5 out of 5 stars

The service tech Zeke, did a great job listening to our concerns and addressed them. He was very personable which goes a long way!


Company details

  1. Pest Control Service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Easy scheduling with good flexibility…

Easy scheduling with good flexibility to the schedule.
Technician did a great job.

October 2, 2025
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Reply from Aptive Pest Control - Raleigh

Hi John,

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and flexible, and that our service professional did a great job. At Aptive, we aim to make every visit smooth and effective, so it’s wonderful to know that’s coming through. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Did a thorough and good job

Did a thorough and good job

September 20, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Nancy,

Thank you for sharing your feedback. We’re glad to hear that our team did a thorough and effective job. At Aptive, we take pride in providing reliable, professional service while ensuring our customers’ homes are protected from pests.

We appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Outstanding job once again

My service technician, like always, was professional and friendly. Communicated well about when he would arrive, and also what he observed and did during the treatment. And of course, the treatments have always been successful in keeping outdoor pests to a minimum and zero indoor pests!

September 5, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Katie,

Thank you for sharing your feedback. We’re thrilled to hear that your service professional continues to provide professional, friendly communication and thorough updates during your treatments. It’s wonderful to know the treatments have been successful in keeping outdoor pests to a minimum and your home comfortable.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

They provide a great service-No more…

They provide a great service-No more bugs around my home!

September 18, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Debbie,

Thank you for sharing your experience! We’re thrilled to hear that our service has helped keep your home comfortable. At Aptive, our goal is to provide effective solutions that keep your home comfortable and protected, and it’s great to know we delivered. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

So far, so good!

I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the service (e.g. spider web removal.. the little things) was dropping off and prices were rising. I appreciate their conservative use of the harshest chemicals and I've found the service people professional (they text before they arrive) and friendly.

September 11, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Kristin,

Thank you for sharing your experience! We’re thrilled to hear that your first six months with Aptive have been a positive change. We pride ourselves on providing consistent, thorough service, including those little details like spider web removal, while using chemicals responsibly. It’s great to know our team has been professional, friendly, and communicative, and that our approach has met your expectations. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected!

-Jasmine

Rated 4 out of 5 stars

Great service.

September 10, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Laura,

Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide effective and friendly service, and it’s wonderful to know that came through during your visit.

-Jasmine

Rated 5 out of 5 stars

It was great

August 30, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Renee,

Thank you for sharing your feedback! We’re glad to hear that your experience with Aptive was great. At Aptive, we take pride in providing professional and thorough pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Professional service with great communication

Our Aptive technician was very professional and kept in constant communication, even though we weren’t home when he came to service our house and yard. He sent picture updates as he was taking care of our home. Aptive is very reliable and take care of any pests we may have, including voles.

September 11, 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional was professional, communicative, and provided picture updates, even while you weren’t home. Keeping our customers informed and providing reliable, thorough pest control is exactly what we strive for, and it’s wonderful to know that included addressing pests like voles. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care and attention on every visit.

-Jasmine

Rated 5 out of 5 stars

Aptive is top notch

Professional conduct and thorough visits.

September 12, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Townley,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional provided both professional conduct and thorough visits. Delivering reliable, attentive, and high-quality service is at the heart of what we do, and it’s wonderful to know that came through for you. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care on every visit.

-Jasmine

Rated 5 out of 5 stars

Thorough

Thorough. Communicate well.

September 9, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Louise,

Thank you for sharing your experience with Aptive! We’re glad to hear that our team was thorough and communicated well. Providing clear communication and attentive service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 5 out of 5 stars

My latest tech

My latest tech, Gergo, did a great job tackling a few issues at my home including removing a wisp nest under our deck. I also appreciate the pictures they take of the house as they treat specific area. 10 Stars for Gergo!

September 10, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Alan,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that Gergo did a great job addressing the issues at your home, including removing the wasp nest under your deck. It’s wonderful to know that the detailed photos and thorough service made a difference for you.

We’ll be sure to pass along your kind words to Gergo, he’ll be thrilled to hear your “10 stars” feedback! We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 1 out of 5 stars

I don’t trust any of the agents unless…

I don’t trust any of the agents unless I am on site there is no way they can do a good job in less than 15 minutes on prem. Just not possible! Strongly considering leaving. The costs are just difficult to tolerate for the level of services provided.

August 26, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Jeff,

Thank you for sharing your feedback. I’m sorry to hear that your experience hasn’t met your expectations. At Aptive, we take pride in delivering thorough and effective pest control and want every visit to provide the results our customers expect.

If you’re open to it, I’d like to review your account and discuss options, such as a no-charge reservice or adjusted service plan, to ensure your home is properly treated and you feel confident in the results. Your satisfaction is very important to us, so please reach out to us at socialmedia@goaptive.com at your convenience so we can address your concerns.

-Jasmine

Rated 1 out of 5 stars

We have a hornet nest and red ants…

We have a hornet nest and red ants around our house. A week after your visit. I specifically said to go over the play area and that’s exactly where the infestation is located

August 7, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Mario,

Thank you for sharing your feedback. I’m very sorry to hear that the hornet nest and red ant activity are still affecting your play area, I completely understand how concerning this must be, especially in an area where your family spends time. That is not the level of service we aim to provide at Aptive.

I would love the opportunity to personally review your account and coordinate with our service team to ensure the infestation is properly addressed. Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and take the right steps to resolve this issue.

We truly appreciate your patience and the chance to make this right.

-Jasmine

Rated 5 out of 5 stars

Great job done

Personal attention to our needs.

August 5, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Ann,

Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide personal attention to your needs. At Aptive, we take pride in delivering attentive, customized service that helps protect your home, and feedback like yours lets us know we’re achieving that goal.

-Jasmine

Rated 5 out of 5 stars

So happy with the service

So happy with the service, thank you!

July 16, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Joan,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service. At Aptive Environmental, it means a lot to us to know we’re making a positive difference for our customers.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 4 out of 5 stars

Great job

Great job, professional, polite, and kept me informed on what she was doing.

July 16, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Joe,

We love hearing this! Thank you for sharing your experience. At Aptive, we take pride in having service professionals who are not only thorough in their work but also courteous and communicative. We're so glad to know you felt informed and taken care of every step of the way. Thanks for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Casey was awesome

Casey was awesome! I wasn’t home but we were able to communicate through text and phone call. He attended to all needs of our house and yard. He was quick, professional, and thorough with his work, which was much appreciated!

July 15, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Lynne,

Thank you so much for sharing your experience! We’re thrilled to hear that Casey was able to effectively communicate with you and provide quick, professional, and thorough service for your home and yard. At Aptive, we strive to make every visit seamless and satisfying, whether you’re home or away. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

They were good at scheduling

They were good at scheduling. Also the staff was very good at communicating. They showed up on time and gif the scheduled tacks.

July 18, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Wally,

Thank you for sharing your experience! We’re glad to hear that our team was punctual, communicated well, and kept to the scheduled tasks. At Aptive, we know how important clear communication and reliability are to our customers, and we’re happy to have met your expectations.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with dependable service.

-Jasmine

Rated 5 out of 5 stars

I really appreciate the reminder texts…

I really appreciate the reminder texts and the messages from the technician giving a heads up and timing. Being available via text for requests is perfect for days I’m not available to be at the door (either at the office or on a conference call).

July 11, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Brian,

Thank you for sharing your experience! We know how busy life can get, so we’re glad our reminder texts and service professional updates help keep you informed and make scheduling easier—especially when you’re tied up with work or meetings. Being available via text to accommodate your needs is part of how we aim to make pest control convenient and stress-free. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Rated 5 out of 5 stars

Always professional

Always professional, on time, courteous and price is reasonable.

July 17, 2025
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Reply from Aptive Pest Control - Raleigh

Hi Tina,

Thank you for your kind feedback! We’re glad to hear our team consistently provides professional, punctual, and courteous service at a price that feels reasonable. At Aptive Environmental, we strive to deliver dependable value alongside exceptional care.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

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