Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
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I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more
Company replied
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more
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The service tech Zeke, did a great job listening to our concerns and addressed them. He was very personable which goes a long way!
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
233 E Johnson St, Ste L, 27513, Cary, NC, United States
- 19193019778
We overthink pests so you don't have to.
4.4
Excellent
149 reviews
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Reply from Aptive Pest Control - Raleigh
Hi Tina,
Thank you for your kind feedback! We’re glad to hear our team consistently provides professional, punctual, and courteous service at a price that feels reasonable. At Aptive Environmental, we strive to deliver dependable value alongside exceptional care.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Barbara,
Thanks so much for the kind words! We're thrilled to hear that you’ve found our service professional and considerate—that’s exactly the level of care we aim to bring to every visit. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Marvin,
Thank you for your kind words! We’re proud to have service professionals who are not only highly competent but also friendly and attentive to our customers’ needs. Providing that level of care is what we strive for every day at Aptive.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Good Service
They keep in touch, ask about any problems, and really treat things. No bugs as a result.
July 16, 2025
Reply from Aptive Pest Control - Raleigh
Hi there,
Thank you for your feedback! We’re so glad to hear our team stays in touch, listens to your concerns, and provides effective treatments that keep your home comfortable. At Aptive Environmental, we believe ongoing communication and thorough care are key to lasting results.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Review after 1 year service
When we first started Aptive, we were very satisfied. The guys were attentive and prompt and professional. The last 2 visits from them has left me questioning to continue after the contract is up. Time before last, we got notice they were coming on a specific day and guy didn't show. I had cancelled some things so I could be home to discuss a few things and get some supplies we were out of. Guy showed up next day. Did a good job but was out of supplies we needed. Said he would make note and see we got them. Last service, I was home and explained areas that needed attention and the supplies we had requested. He didn't have them either but did have a something similar we could cut to use for the plug in. This guy seemed really tired and seemed anxious to get job done. He was in and out expediently. I had addressed some specifics and he said he'd take care of it. Didn't do a very good job with spider web removal and the little ants were back around the hummingbird feeder the next day. I'll chalk it up with him having a bad day which we all encounter. It was hit and humid. Rain was coming and the end of the day. I just hope this doesn't continue negatively. Top notch in the beginning. 👍
July 15, 2025
Reply from Aptive Pest Control - Raleigh
Hi Ashley,
Thank you for taking the time to share your experience and for your honest feedback. We’re glad to hear that your initial experiences with Aptive met your expectations—our service professionals strive to be attentive, prompt, and thorough every time.
We’re truly sorry that the last couple of visits didn’t reflect that same level of care. We understand how disappointing it is to prepare your schedule and not have everything go as planned, especially when you’ve shared specific concerns and requested supplies. Your observations about the recent service are important to us, and we appreciate your understanding that sometimes factors like weather and unexpected circumstances can affect a visit.
Please know that your satisfaction is a priority for us, and we want to ensure your pest concerns are fully addressed moving forward. If you’d like, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward restoring the high level of service you experienced initially.
Thank you for being part of the Aptive neighborhood—we’re committed to getting back on track and delivering the quality care you expect.
-Jasmine
Knowledgeable, trustworthy and friendly
I like that most of the techs will take pictures as they treat your home and send them to you. It shows they have hit certain areas of your home and builds trust.
July 6, 2025
Reply from Aptive Pest Control - Raleigh
Hi Steve,
Thank you for noticing the extra care our service professionals take by sending photos during your service. At Aptive, transparency and building trust are at the core of what we do, and we’re glad this helps you feel confident that your home is being thoroughly treated. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with that same level of care.
-Jasmine
Very knowledgeable and willing to…
Very knowledgeable and willing to listen to issues that you are having. Perform a thorough treatment on the house.
July 10, 2025
Reply from Aptive Pest Control - Raleigh
Hi Christopher,
Thank you for your thoughtful review! At Aptive, we’re proud to have knowledgeable service professionals who truly listen and deliver thorough treatments tailored to your needs. It’s wonderful to hear that your concerns were heard and addressed. We appreciate you trusting us to protect your home and look forward to continuing to provide the care you deserve.
-Jasmine
Gergo did an excellent job
Gergo did an excellent job. He covered all the places, even killed a wasp with his hand - lol, I was impressed 🤣. He was very pleasant and explained everything he did.
July 2, 2025
Reply from Aptive Pest Control - Raleigh
Hi there,
Thanks so much for sharing this great story! We’re thrilled to hear Gergo made such a strong impression—taking care of wasps by hand definitely shows dedication and skill! At Aptive, our service professionals take pride in being thorough, friendly, and clear about the work they do, so it’s awesome to hear that came through. We appreciate you trusting us to protect your home and look forward to keeping you comfortable!
-Jasmine
I am impressed with the Aptive staff
I am impressed with the Aptive staff. They are very professional, explain the service, knowledgeable, responsive and listen to my questions and concerns.
July 8, 2025
Reply from Aptive Pest Control - Raleigh
Hi Frank,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve been impressed with the professionalism and attentiveness of our Aptive team. It means a lot to us that our staff’s communication, knowledge, and responsiveness are making a positive difference in your experience. Listening to your concerns and providing clear, effective service is exactly what we aim for. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Addressed needs
Always on time, courteous, professional and attentive to any specific needs for that visit.
June 25, 2025
Reply from Aptive Pest Control - Raleigh
Hi Karen,
Thank you for your kind words! We’re thrilled to hear our team consistently shows up on time and provides courteous, professional, and attentive service tailored to your needs. At Aptive, delivering a reliable and personalized experience is our top priority. We truly appreciate your trust and look forward to continuing to protect your home.
-Jasmine
Horrible
Horrible, they keep leaving my gates open and my dogs got lost on numerous occasions. They made no effort in making anything right. I also tried to cancel my account. They pretended they couldn’t and assured me that someone will be taking over my account and calling me back. Never received a call back and called them three times and each time was told they couldn’t do anything for me. That I had to wait.
July 3, 2025
Reply from Aptive Pest Control - Raleigh
Hi Sydnei,
We’re incredibly sorry for the distress and frustration this situation has caused—especially involving the safety of your dogs. That’s completely unacceptable and not in line with the care and accountability we expect from our team at Aptive. The lack of follow-through and miscommunication around your cancellation request only adds to your frustration, and we want you to know your concerns are being heard.
Please reach out to us at socialmedia@goaptive.com with your service address so we can immediately review your account and ensure this is handled properly. Your experience matters to us, and we’re committed to making things right and restoring your trust in our service.
-Jasmine
Eve's review of Aptive Environment
What I remembered was how polite and professional the sales representative was. It was a very hot day but he gave his presentation on the porch with the sun shining on his back. He was very patient with me and answered all of my questions. I was impressed with his knowledge of the composition of the spray. At the time I had a small, bad tempered dog, I was concerned how the spray would affect him once he went outside. The young man assured me with his explanation that it was an all natural spray and would not bother him. I felt better that he took the time to do that in the sun.
September 9, 2024
Reply from Aptive Pest Control - Raleigh
Hi Kacedia,
Thank you so much for sharing this thoughtful feedback! We’re proud to hear that our sales representative’s professionalism, patience, and knowledge made such a positive impression—especially on a hot day. At Aptive, we believe it’s important to not only provide effective treatments but also to take the time to address all your concerns, including the safety of your furry family members. We appreciate you trusting us and being part of the Aptive family. We look forward to continuing to provide care that gives you peace of mind.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Kathy,
Thank you for your feedback! We’re glad to hear your Aptive service professional arrived on time and delivered the level of professionalism we strive for. Your trust means a lot to us, and we’re proud to have you as part of the Aptive family. We look forward to continuing to protect your home with reliable, high-quality service.
-Jasmine
Highly recommend them!
Been using this company for a couple years now and they have been great. They will come whenever I have a pest problem and quickly take care of it.
June 13, 2025
Reply from Aptive Pest Control - Raleigh
Hi Kyle,
Thank you for your continued trust in Aptive over the years! We’re proud to be your go-to partner whenever pest problems arise and to provide quick, effective solutions you can rely on. It means a lot to have you as part of the Aptive family, and we look forward to keeping your home protected for many years to come.
-Jasmine
There is a different person every time
There is a different person every time. Some techs come and don’t even know what to do. They don’t knock on the door to see if anyone is home. I e seen techs pull in the driveway and not get out to spray. The only tech Chris Redman, comes to the door and ask for our input. He is consistent, professional and does an excellent work. I am very unhappy with the others who have come to spray.
June 18, 2025
Reply from Aptive Pest Control - Raleigh
Hi Sheila,
Thank you for sharing your experience with us—we truly value your honesty and your continued support as part of the Aptive neighborhood. We’re so glad to hear that Chris Redman has consistently provided the level of service and professionalism you expect. We'll be sure to recognize him for the great work he's doing.
At the same time, it’s clear we’ve fallen short when it comes to consistency with other service professionals. Having different people show up who aren’t fully informed, don’t communicate, or don’t complete the service properly is absolutely not the standard we hold ourselves to at Aptive. Your concerns are valid, and we’d like to address this directly and find a way to improve your experience moving forward.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review your account and ensure your future visits meet the standard set by Chris. We appreciate the opportunity to make things right and to continue protecting your home with the care and consistency you deserve.
-Jasmine
At our last appointment
At our last appointment, I brought to attention that we had a lot of gnats by our backdoor and we do have mosquito coverage with our plan as well. The technician made sure to spray for gnats and place our mosquito trap to where now we are definitely more comfortable coming outside. Thank you for all your hard work!
June 12, 2025
Reply from Aptive Pest Control - Raleigh
Hi Janelle,
Thank you so much for sharing this! We’re glad to hear your service professional took the time to address the gnat issue and make the most of your mosquito coverage. Knowing you're now more comfortable enjoying your outdoor space is exactly the kind of result we aim for at Aptive.
We’ll be sure to recognize your service professional for their attention to detail and care. Thanks again for being part of the Aptive neighborhood—we’re grateful to protect your home!
-Jasmine
Effective Communication & Timely Service
Effective communication throughout the process, and always arrives within the time frame communicated.
June 19, 2025
Reply from Aptive Pest Control - Raleigh
Hi Kris,
Thank you for the great feedback! We're so glad to hear that our communication and reliability have stood out during your service experience. At Aptive, we know how important it is to stay on schedule and keep you informed every step of the way, and it's great to know we’ve delivered on that.
Thanks for being part of the Aptive neighborhood—we appreciate your trust and look forward to continuing to protect your home!
-Jasmine
Good Job
Reliable, on time & always ask about any areas that need attention. Techs are polite & knowledgeable
June 19, 2025
Reply from Aptive Pest Control - Raleigh
Hi Joe,
Thank you for the thoughtful review! We’re so glad to hear that our service professionals have been reliable, courteous, and attentive to your needs—that’s exactly the level of care we aim to provide at Aptive.
We truly appreciate your trust and are proud to have you as part of the Aptive neighborhood. We’ll be here whenever you need us to keep your home protected!
-Jasmine
Not the service technician, but the product
I’m not saying the service technician was not good but the products don’t seem to be working. Every time our rep comes it has been raining and our outside bug/pest problems are terrible and we can’t enjoy our backyard. At this point if my contract was up I would cancel my service and I can honestly say I would not recommend.
June 6, 2025
Reply from Aptive Pest Control - Raleigh
Hi Lisa,
Thank you for sharing your experience — we really appreciate your honesty and for trusting Aptive with your pest control needs.
We’re sorry to hear that you’re still battling pests and that rain has kept us from delivering the results you’re looking for in your yard. Our service team strives to make a measurable, positive difference for all our customers, and we know it's frustrating when that’s not what you’re seeing — especially when you’re looking forward to spending time outside with your family.
Weather can certainly affect the application’s effectiveness, and we’re always happy to come back for a follow-up service if pests are still a problem after treatment. Our team would appreciate the opportunity to make things right and help you enjoy your space again.
If you'd be willing, please reach back out directly at socialmedia@goaptive.com — we’d be delighted to work toward a solution together. Thank you for choosing Aptive, and we hope to turn your experience around.
-Jasmine
They are very thorough in the treatment…
They are very thorough in the treatment of my house and yard, thanks again.
May 29, 2025
Reply from Aptive Pest Control - Raleigh
Hi Vernon,
We truly appreciate your kind words! It’s great to hear that you’ve been happy with how thoroughly your home and yard are treated. At Aptive, we’re committed to providing comprehensive service that brings peace of mind and lasting results. Thank you for choosing us to protect your space—we’re grateful to have you as part of the Aptive family!
-Jasmine
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