Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more
Company replied
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... See more
Company replied
I was so impressed with Steven Reaugh. A true professional in every aspect of his job above and beyond what is expected. He explained how to improve my services, was very professional and address... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
233 E Johnson St, Ste L, 27513, Cary, NC, United States
- 19193019778
We overthink pests so you don't have to.
4.4
Excellent
148 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Curtis the technician was extremely…
Curtis the technician was extremely helpful answering my questions.
January 23, 2026
Reply from Aptive Pest Control - Raleigh
Hi Jacquelene,
Thank you for sharing your feedback! We’re thrilled to hear that Curtis was able to answer your questions and provide helpful guidance. At Aptive, we take pride in delivering knowledgeable, thorough, and attentive service while making sure every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
POSITIVE AND PERSONAL REACTIONS
Young man is always polite and accommodating. He always answers any questions or concerns with a very professional and caring way.
January 20, 2026
Reply from Aptive Pest Control - Raleigh
Hi Tom,
Thank you for taking the time to share your experience! We’re delighted to hear that our service professional has been polite, accommodating, and attentive to your questions and concerns. At Aptive, we pride ourselves on having service professionals who provide not only professional service but also a caring and respectful experience for every customer.
We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us continue taking care of your home!
-Jasmine
Great experience.
The technician arrived promptly and was professional. He asked about indoor treatment, which I considered unnecessary. He was very efficient in treating the outdoors.
January 15, 2026
Reply from Aptive Pest Control - Raleigh
Hi Mary,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional arrived promptly, was professional, and provided efficient outdoor treatment. We understand your perspective regarding the indoor treatment, and our team always aims to offer recommendations based on best practices to ensure your home stays fully protected. Your feedback helps us continue to provide service that meets your expectations. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Prompt and efficient!
January 15, 2026
Reply from Aptive Pest Control - Raleigh
Hi Greg,
Thank you for sharing your experience! We’re glad to hear that our Aptive team was prompt and efficient. Providing timely, reliable service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Cannot Cancel
Almost impossible to cancel service even after no longer living at the location. The products they use are not pet safe (most sprays are not) but the salesperson assured us they were. It also did nothing to control the pests we had. Technician was friendly, but that's it.
January 9, 2026
Reply from Aptive Pest Control - Raleigh
Hi Amanda,
Thank you for taking the time to share your experience. I can understand how frustrating it would be to have trouble canceling service after moving, especially when combined with concerns about product safety and effectiveness. That’s not the kind of experience we want anyone to associate with Aptive.
We take feedback like this seriously. Our service professionals aim to be transparent about treatments and safety guidelines, and it’s important to us that expectations are set clearly from the start. I’m glad to hear the service professional was friendly, but I’m sorry the overall service didn’t deliver the results or clarity you were hoping for.
We’d appreciate the opportunity to review your account, address the cancellation concerns, and better understand what happened so we can improve. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward a resolution.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Sue,
Thank you for sharing your feedback! We’re glad to hear your inspection was on time. At Aptive, we strive to provide reliable and punctual service for every visit, and we appreciate you taking the time to let us know.
-Jasmine
Dependable and efficient service
Service was as expected for this time of year. No complaints
December 21, 2025
Reply from Aptive Pest Control - Raleigh
Hi Susan,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your service met your expectations and that everything went smoothly. At Aptive, we strive to provide consistent, thorough, and professional service year-round, and it’s great to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Appreciate personal interaction
Appreciate personal conversation with the service person + pictures of actual work performed on the property sent to my phone.
December 24, 2025
Reply from Aptive Pest Control - Raleigh
Hi Patrice,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that you appreciate the personal conversation with our service professional and the photos of the work performed on your property.
At Aptive, we strive to provide thorough, professional, and transparent service at every visit, keeping our customers informed and confident in the work being done. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
An Excellent Extermination Company
The technician is very thorough and very conscientious in terms of informing me about his arrival time.
December 21, 2025
Reply from Aptive Pest Control - Raleigh
Hi Gary,
Thank you for taking the time to share your feedback. I’m so glad to hear that our service professional provided thorough service and kept you informed about his arrival time.
At Aptive, we strive to provide both effective pest control and clear communication with every visit, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your experience. We’re glad to hear the service was both polite and thorough, that’s exactly what we aim for at Aptive. Our service professionals take a lot of pride in being respectful of your home while delivering complete, effective treatments.
We truly appreciate you choosing Aptive and being part of our community. If there’s ever anything you need or questions that come up, we’re always here to help.
-Jasmine
Aptive representative provided great…
Aptive representative provided great communication when arriving and completing service.
December 5, 2025
Reply from Aptive Pest Control - Raleigh
Hi Michele,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided clear communication both when arriving and while completing your service. At Aptive, we take pride in keeping our customers informed and ensuring every visit is thorough and professional.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Knowledgeable
Knowledgeable, and helpful. This girl was good and offered some tips also.
December 9, 2025
Reply from Aptive Pest Control - Raleigh
Hi Sharon,
Thank you for sharing your experience! I’m glad to hear our service professional was knowledgeable, helpful, and able to offer tips to support you. At Aptive, we take pride in providing both effective service and guidance so our customers feel confident in keeping their homes protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to support you!
-Jasmine
Another good experience
The tech was on time and listened to my instructions about areas to focus on. he did a thorough job. He sent pictures of the areas treated.
December 3, 2025
Reply from Aptive Pest Control - Raleigh
Hi William,
Thank you so much for sharing your experience! We’re glad to hear that your service professional was on time, attentive to your instructions, and thorough in his work. At Aptive, we take pride in providing detailed, personalized service, including documenting treated areas with photos, so you can have peace of mind. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi David,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team was on time, professional, and provided great service. At Aptive, we take pride in delivering reliable, high-quality care to keep your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide the same level of service you’ve come to expect from us.
-Jasmine
Great service
Great service, great techs and great products. The results couldn't be better!
November 20, 2025
Reply from Aptive Pest Control - Raleigh
Hi John,
Thank you so much for sharing your experience! We’re thrilled to hear that our service, team, and products have exceeded your expectations. Delivering effective results with a professional, friendly approach is always our goal, and it’s wonderful to know that came through for you.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Parker,
We’re so glad to hear that our team provided polite and clear communication during your service! At Aptive, we take pride in ensuring every customer feels respected and informed throughout the process. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Technician (Roman) was knowledgeable
Technician (Roman) was knowledgeable, communicative and efficient.
November 11, 2025
Reply from Aptive Pest Control - Raleigh
Hi Rebecca,
Thank you for sharing your experience! I’m glad to hear Roman was knowledgeable, communicative, and efficient during your service. Our team takes pride in providing effective pest protection while keeping you informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
The service representatives are very…
The service representatives are very thorough, friendly, knowledgeable and respectful of our property.
Aptive Pest Control has tackled and solved our ant problem. We will continue to use Aptive Pest Control to protect our home and investment.
October 29, 2025
Reply from Aptive Pest Control - Raleigh
Hi Barbara,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals were thorough, friendly, knowledgeable, and respectful of your property. It’s wonderful to know that we were able to tackle and resolve your ant problem, helping protect your home and investment.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the high standard of service our neighbors deserve.
-Jasmine
Friendly and Knowledgeable Technician
Technician was very friendly and knowledgeable. He texted me photos of outdoor sites that he treated.
November 13, 2025
Reply from Aptive Pest Control - Raleigh
Hi Kevin,
Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly, knowledgeable, and kept you informed by sending photos of the outdoor areas treated. At Aptive, we strive to provide attentive, professional, and transparent service, and it’s wonderful to know that your experience reflected these values.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Caite,
Thank you for taking the time to share your feedback! We’re so glad to hear that our team has been punctual and thorough with your service. At Aptive, we take pride in delivering reliable, high-quality treatments while ensuring our customers feel confident and cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.